I visited Eastbay.com via Bing Cashback and got the normal popup with my user ID and the message indicating that I would be taken to eastbay.com shortly.  I knew that I would get 50% back and it stated it in the pop up.  I made my purchase without a hitch.   I did try to use an additional coupon code and it indicated that it could not be combined with the Bing Cashback program so the transaction was recognized as a Bing purchase.   The next day I tried to log into my bing cashback account to confirm that the purchase was there and I was greeted with a message that my account was closed.  Why is that?   I recieved cashback through a purchase just a few months ago.  I need to make addiotional purchases ASAP via bing but I cannot.   What is going on?   I sent an email through the link that was provided in the message and I recieved the following response: 

Subject: RE: SRX1109343784ID - Bing cashback:I cannot log into my acc:I know my Windows Live ID

Thank you for contacting Bing cashback Customer Support!  My name is XXXX.

I am passing along your issue to a specialist who is an expert in resolving these types of issues.  From this point forward, they will be your primary contact for this incident.  The agent assigned to your case will be in touch with you as soon as possible.

I apologize for any inconvenience or disappointment this may have caused.

Thank you, Brian, for contacting Bing cashback Customer Support.

Warmest regards,

Customer Service Representative

Bing cashback Customer Support--   https://support.cashback.discoverbing.com

I am hoping to make a big purchase through Bing at diapers.com tomorrow.   I need help.   Should I just open a new account?  I also do not want to lose out on the $50 cashback that is due to me via the Eastbay purchase.   Thanks for any help.