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Why can't I change my site's profile or update contact info or even go to the Profile page???

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Why can't I change my site's profile or update contact info or even go to the Profile page???

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Please help me deal with this, its bugging me!!

Thanks, Helen

Verified Answer
  • helen
    I also am unable to get bing to verify my site and I do not know why??!! Have tried the meta tag which worked for both google and yahoo....bing say they haven't managed to deal with this yet , though some people tell me they have already got this done....AARGH!!

    Hi Helen

    Might have an answer to the verification issue now - working with an Office Live site recently it seems that Bing doesn't like any spaces after the meta tag.  I put it at the very end and it worked fine.  Give that a try and see if that solves the validation problem.  If not post back and I'll look into it further.  After you've got it validated you'll be able to access your webmaster centre profile.

    All the best

    Archie

All Replies
  • Hi Helen

    Why exactly can't you see your profile?  Do you get any error message?

  • Thats a good question Archie

    It says "click the adress above and go to the Profile page."

    What is the address above, does it mean my website address? Cos if it does when I do that it does nothing? I'd love to go to my sites profile too....

    I also am unable to get bing to verify my site and I do not know why??!! Have tried the meta tag which worked for both google and yahoo....bing say they haven't managed to deal with this yet , though some people tell me they have already got this done....AARGH!!

    Helen

     

  • And when I do click on the web address it tell me that it is unable to authenticate my permission to access this website.....

    Cheers, Helen

  • helen
    I also am unable to get bing to verify my site and I do not know why??!! Have tried the meta tag which worked for both google and yahoo....bing say they haven't managed to deal with this yet , though some people tell me they have already got this done....AARGH!!

    Hi Helen

    Might have an answer to the verification issue now - working with an Office Live site recently it seems that Bing doesn't like any spaces after the meta tag.  I put it at the very end and it worked fine.  Give that a try and see if that solves the validation problem.  If not post back and I'll look into it further.  After you've got it validated you'll be able to access your webmaster centre profile.

    All the best

    Archie

  • Can you upload a file to your server? There are two methods to verify a site.

    http://help.live.com/Help.aspx?market=en-US&project=WL_Webmasters&querytype=topic&query=WL_WEBMASTERS_CONC_VerifyYourSite.htm

  • yasirwazir

    Can you upload a file to your server? There are two methods to verify a site.

    http://help.live.com/Help.aspx?market=en-US&project=WL_Webmasters&querytype=topic&query=WL_WEBMASTERS_CONC_VerifyYourSite.htm

    Office Live unfortunately don't provide that option.

     

  • Just add that code in the beginning of the page.

  • Archie!

    You are an absolute ANGEL!!! It worked!!! I'm totally gobsmacked....!!!!

    A thousand THANK YOU'S.....

    Helen

  • helen

    Archie!

    You are an absolute ANGEL!!! It worked!!! I'm totally gobsmacked....!!!!

    A thousand THANK YOU'S.....

    Helen

    Hi Helen

    No problem at all - glad you got it sorted

    All the best

    Archie

  • Thanks Archie!

  • have you upload this xml file on your site's server ?

  • Add Code on the beginning page then create sitemap submit it.

  • am also not able to change the website address which is  right of my profile page

    www.bing.com/.../default.aspx