Bing Local listing

Probably it is because Bing really sucks, it is a very useless search engine. and they the developers really don't know what they are doing. Like when I search with the bing it always brings me to my ISP's search engine and then I have to type in for a new search. I for one don't want a search engine to decide for me or to make my decisions for me that is why I now have reverted to Google search since windows live search no longer works for me the way it use to.

Normal 0 You should not be so impatient. As Bing is just launched by Microsoft, you have to give them some time and do not compare it with Google because they are two different search engines and therefore their approach can be different. However, Bing’s local listing service is restricted to US, which I do not like at all.

True, I am used to Google's response time so I shouldn't compare the two. However, I feel that I should at least be able to get a response from support within 3 to 4 days.  I have tried to contact Bing Maps, support, and have not heard back, going on 5 days now. (It is Saturday morning) 

Does anyone know how I can elicit a response from any human being (or computer for that matter) at MSN?  Are they really THAT slow?  I am forming an opinion about the whole "BING" thing and it is not good. 

Um, that link you gave me, when I click it and cut and paste, is coming up "broken" so it continues...  I will try the maps blog....

Still have heard nothing (now sat aft.)

Well, except for crazy people like myself, most people usually take  the weekends off at Microsoft and are enjoying themeslves  right now. :)  You know, the sun, the summer... this is not actually my workday and I'm not supposed to be answering forums right now. But, I'm here now.

To help further, I corrected the typo for support in my earlier post - it's listed in multiple other forum posts here on this site so you could have found it in the general search forums as it is "sticky."

The correct link is: http://support.discoverbing.com

and I just tested  it - works great. Be sure to follow the instructions above about getting beyond the standard questions if they don't answer the problems you have.

Betsy Aoki, bing program manager

Thanks, someone did contact me.  I will let all know how long it takes Bing maps and local listings to get things corrected..  I am still awaiting verification on my local listing (3 weeks) and my map address is still wrong (5 days).   Supposedly my problem has been  "escalated to our product specialists for further investigation"

I will post another update tomorrow (6/22)

Thanks Betsy.

No news today, awaiting an  answer from support.  No change in local losting and address still wrong....

update tomorrow...

No contact from anyone at bing support today either.  Incorrect information still present.

I thought I was crazy that *my* listing didn't work.  I'm the TOP listing in google for my category yet I don't even show up at all in Bing.  I've asked for that letter multiple times over the past month and still nothing.

I'm concerned because in 45 days it says my listing will expire.  After I spent all that time typing it in, it's going to go away. 

Bing.com's results will really be suspect with blunders like this.  Please help!  Already submitted a help request and no response.  At this point, I'm wondering if this would make a good media story:  local businesses being hurt by bing's inablility to add busineses.

I'd agree that for the most part we are spinning our wheels, I am still awaiting a response from some specialist blah blah.  

You may want to check your spam folder, thats where i found the response to my requests.  Of course we "little people " are at the mercy of mighty MSN.  WE just have to deal with that,  They are gonna be everywhere soon enough (my phone uses Bing now as the default search) and most of us with our puny requests to fix our problems will be squashed like bugs on a windshield. 

 I decided to send more requests for help on updating my site and have received the exact same response.  They want it to sound like an actual person is attached to your account, but it's a bunch of garbage.   The "person" (automated response) assigned to me is ficticiously named "Arlene" lol.  I am waiting like a baby bird with my mouth open for her next morsel, while she has diligently sent my "problem" to a mighty "product specialist" located in a magical far-off land, who will most assuredly make everything aaallllllll better. 

more updates to come, this is becoming comical, and fun.....

If Betsy is still on this thread I'd like to hear her response to the same exact response being sent out to my requests for help.  Are there real people working on these, or is MSN just buying time?

Hi Bnkkiser,

While I can sympathize with your wanting to get your problem resolved faster than this,  you might want to reconsider how you are referring to  the bing team or the support folks who actually are real people and are working on this.

Betsy Aoki, bing program manager

I do apologize to any hard working people at MSN, but many of us work hard everyday.  And we in the working community are expected to either have our assignments done in a timely manner, and if we don't, we are at least expected to give a valid reason.  My frustrations have come as a result of not feeling that I have had either of those expectations met. 

I can understand that there is more involved that simply looking over my local listing and giving it the ok, or punching my address correction in  some computer and hitting enter.  But I started this process on June 2nd, it is now June 25th and no changes have been made.  And I have been told my "problems" have been passed along.  If thats how it is, thats how it is.  I have no choice but to wait and see what happens.

All I would like, is an answer to my question? How long am I expected to wait?  You are telling me to be patient, so ok, I will wait a few more days before I post again.  Hopefully I will have good news to report.