Bing

Live Product Search: More Images, More Relevant

April 24, 2007, 05:04 AM by Bing | 9 Comments

The team just released changes to Live Product Search that boost customer-perceived relevance by increasing the number of query results with images.  The table below summarizes the improvement. 

Why aren’t there 100% images in the top results?  The reason is largely because many sites, including very reputable merchants like Amazon.com, BestBuy.com, and AceHardwareSuperStore.com, block image crawling bots or seriously throttle them.  We will have to work with these sites to address these issues, but the latest improvements in the number of Product Search top results with images are already quite significant.

Before

After

Improvement

Percent of Top Results with Images

79.2%

88.6%

+9.4%

Below you will find a before and after comparison for "zune player."  Note that not all results are as relevant- and image-packed as highlighted in "After" but this is a good example of our improvement.  

Before

 

After

 

Find out more on the Live Product Search team blog post!

  -- Ling Bao, Live Search

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Comments

Jeff Dalton

Posted On April 24, 2007, 11:11 PM

From my poking at the engine I am not seeing this level of improvement... at least from an end-user perspective

Here is some unscientific poking:

XBox 360 (10 out of 18 have images)

iPod (12 out of 18)

kershaw shun (a brand of knife) (0 out of 18).

This leads to my overall rating of approximately 41%.

I could see a small discrepancy because of the small sample size, but this is pretty huge.  Running the same queries on Google Product Search yields an average of 90%...

Surely webmasters blocking bots can't be the main reason here...

Can you explain why there is such a difference between the user experience and the reported 88.6% images?  What categories have good coverage?


Ling Bao - Live Search

Posted On April 26, 2007, 03:02 PM

Jeff, you make a good observation.  We've verified your queries and all the offers without images are from Product Upload Beta feeds where the merchant has blocked our image bot.  In terms of the categories that have more images, this is heavily skewed by what merchants are uploading.

Additionally, I think the big difference between our numbers is due to two reasons.  Part of it is because of sample size.  The other cause is that we're getting more feeds over time, exacerbating the problem.

As you can imagine, we are actively working to address the image issue with feeds in coordination with merchants.


phil

Posted On May 07, 2007, 09:46 AM

i´ve found my best game an http://www.octogram.de ! It´s the game of the century in Newzealand and Australia ... and http://pngt.de isn´t bad, too! :-)


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