Bing

Bing at Month One

July 13, 2009, 09:23 AM by Bing | 49 Comments

After just over one month in market, we wanted to take the opportunity to THANK YOU for all your feedback and support of Bing and provide an update on our early results. We’ve been really pleased to hear so much positive feedback, and we appreciate all you who’ve taken the time to pass along your ideas on how we can continue to improve.

 

So how are we doing?

 

When evaluating progress, we measure ourselves on how we are helping each of our key audiences – consumers, advertisers, webmasters and developers. Below we’ll provide some details on progress we’ve made and important milestones with each group.

 

Consumer

 

We’re gratified to report that there has been some great interest in trying out Bing and that those experiences are yielding positive results!   We saw 8 percent growth in unique users to Bing.com in June, which is an important indicator that you are trying Bing and the word is spreading. Based on our own polling, we have also seen the number of people “likely to recommend” Bing double in our debut month. This is an important metric to us because we think it speaks to Bing’s ability to meet your needs, be they for general purpose searching or for searches to help you make smarter decisions in one or more of our four focus areas of shopping, travel, health and local.

 

 

On Bing Shopping, we’ve seen a nearly a 3x increase in site visits and a 5.42% increase in transactions to Bing cashback. Summer is typically not high season for online shopping, so this has been really nice to see. We hope you’re finding some great deals. If you missed it, here’s another recent post on how to take advantage of Bing cashback.

 

 

Traffic to Bing Travel has increased by 90% month over month since launch, highlighting a strong reception to some of the great features designed to help travelers make smarter, more informed decisions on their airfare and hotel purchases. More information on how to use Bing Travel to find great travel deals can be found here.

 

 

We have really enjoyed the interaction we’ve had with you here on the Bing Community Site, as well as over on our Bing Facebook page and Bing Twitter feed. It’s been fun and informative, and we look forward to the ongoing dialogue. We also have Facebook pages and Twitter feeds for Bing cashback clip_image001/clip_image002 and Bing Travel clip_image001[1]/clip_image002[1], if you’re interested in getting regular updates specific to shopping and/or travel. And don’t forget the Facebook Photo Contest we’re running to get your photo onto Bing.com!

 

 

Lastly, stay tuned for a new set of Bing ads on TV in the coming weeks, where we start providing some detail on lots of the cool features that can help you Bing & decide!

 

 

Advertiser


On the advertiser front, we’ve been hearing from many of our search advertisers about early results they are seeing on Bing. Here are a few examples.

  • Since the launch of Bing, TigerDirect has seen sales and order volume triple, and seen both conversion rate and average order size increase significantly. Based on this early success, TigerDirect has increased its search marketing spend with Bing by twofold.
  • One IT provider has reported 36% higher click volume, 43% lower cost-per-click and 400% higher click-through rates in June.
  • A large wireless communications company’s campaigns have received 28% more clicks since Bing launched than in previous weeks.
  • One PC manufacturer’s impressions have increased 46% since Bing launched.

 

If you’re an advertiser and want to learn more about advertising on Bing, check us out here.

 

Webmaster and Developer

 

At the end of June, we unveiled the Bing Toolbox, an organized set of tools and resources specifically for webmasters and developers. It’s a one stop shop to help you take best advantage of Bing.

 

One great indicator of interest from this community is the number of developers who’ve signed up to use the Bing API. That number has doubled since we launched to more than 11,000. These developers recognize the power of the Bing API with its flexibility in rendering, ease of re-ranking results and most importantly – its free and unmetered use. Those developers are also writing more apps with Bing – the incoming requests to our API have shot up more than 50% since launch. Here’s a recent post about one cool app built on the Bing API by CareerBuilder.

 

We also launched the Will Code for Green contest to encourage people to use the Bing API to build interesting applications that help people deal with the worsening global economy or improve the ecology of the planet Earth. We’re still accepting submissions through August 12.

 

If you’re a webmaster, check out our Webmaster blog and forums. If you’re a developer, check out our Developer blog and forums.

 

So What’s Next?

It’s been a busy month, but we’re just getting started! There is so much opportunity and work to be done to improve today’s search and push beyond into new areas, such as our focus on searches that lead to decision making.  We have a long term view, and we are committed to steady progress over the years to come.  Thanks for giving Bing a try, and we look forward to your continued feedback as we improve.

 

 

Yusuf Mehdi, Senior Vice President, Online Audience Business Group

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Comments

SEOgal

Posted On July 13, 2009, 10:21 AM

It's  nice that Bing is doing better and gaining readership. In the media, Bing has gotten mixed reviews; little wonder, since it does not appear to be doing things as well as its competitors in terms of search relevancy.

Recently,David Pogue of the NY Times wrote a piece entitled, "Bing, the Imitator, Often Goes Google One Better." (July 8).  Pogue was very generous in his praise and criticism of Bing, pointing out where Bing did better than Google, and where it failed. But he missed the mark on retrieval speed, indexing speed and completely, relevancy issues and accuracy of map data (businesses not being put on maps, put in wrong place, etc.) issues.  The best evidence of his misses was by the 291 comments to his article, community.nytimes.com/.../09pogue.html

which gave commentators space to vent their search frustrations.  A careful reading of these comments would do well to help improve Bing.  Does Bing run on Hadoop?


David

Posted On July 13, 2009, 11:12 AM

Those are nice stats and were expected due to the popularity of bing.

Every launch has big effect, but the success is measured if the effect continues.. and we hope it will.

Though i am dissatisfied with the indexing of my few sites on bing.. does it take toooooo long?

Thanks


Sergie

Posted On July 13, 2009, 11:30 AM

I am very happy with Bing!

Keep it up guys. So long Google


Franck Martin

Posted On July 13, 2009, 11:31 AM

I'm not sure, bing is location aware, this would add so much to the searches.


Judah

Posted On July 13, 2009, 11:39 AM

One thing you guys need improvement on is blog searching. I'll often search for an old blog post on my blog, doing the following search:

site:judahgabriel.blogspot.com 10 religious types

Rather than finding the correct post entitled "10 religious types to watch out for", it instead finds a blog archive page containing all the posts for a particular month.

Contrast this with Google, where performing the same search yields the post in the first result.

I've noticed this with other sites as well.

In fairness, blogspot.com is a Google-owned service; it makes sense that Google would properly index their own service, but still, I think Bing can do a better job than it currently is.


Robin

Posted On July 13, 2009, 11:40 AM

Nice work so far. I'm expecting a lot from you guys.

We will see in time who will be the winner!


Bing

Posted On July 13, 2009, 12:13 PM

@seogal - thanks for your comments and feedback. To answer your question, Bing uses Powerset’s semantic technology based on Hadoop to provide a unique experience for a large number of reference queries.


Kate

Posted On July 13, 2009, 12:56 PM

I like bing's feed searching features better than google's but one I really need - the hasfeed: operator doesn't seem to work. It returns pages regardless of whether or not there's an attached feed. What am I doing wrong?

Example of my query -

lecture hasfeed:


paul

Posted On July 13, 2009, 01:31 PM

I've noticed a direct connection between the blogs that Microsoft PR worked with before the Launch that are now running Bing advertising.

I'm a Microsoft Partner and blogged about .Net development for over five years, but Google loves me and MSN/Live/Bing don't know I exist.  

I did a video of Scott Guthrie at MIX09 see if you can find it.


minorplusest

Posted On July 13, 2009, 04:34 PM

Hi! from Barcelona, happy to read the good news, but just wanted to push you a bit ... don't forget the EU! using the US version of Bing is quite an amazing experience, but European versions of it are a mere 10% of that experience


thetakingback

Posted On July 13, 2009, 05:01 PM

I wanted to use and love bing but unfortunately the image results are just so terrible that I've switched back to Google. I still encourage people to try bing out, though.


SalesMix

Posted On July 13, 2009, 06:58 PM

I have to disagree with thetakingback. I find both the layout & search results in Bing images far superior to Google. I'm pulling for Bing to challenge G in a big way - please don't let me down.


Optimator

Posted On July 13, 2009, 07:14 PM

Really excited with an alternative to G. Looking forward to see improvements in localized search, especially with regards to Denmark. Keep up the good work guys, and thanx for a great search engine.


Rodrigo

Posted On July 13, 2009, 07:14 PM

I agree. You should improve the search on blogs. I still have problems looking for stuff on my blog or on my friends' blogs.


fjpoblam

Posted On July 13, 2009, 07:18 PM

If possible (is it possible?), bing should aim toward "purity" in search results. Monetization leads to inefficiency for the user.

For example, if I search for, say, "watermelons", who's to say the first 20 results should be for "watermelons for sale" or "books on watermelons" (the books also for sale), clicking on any of which of these 20 results yields a cash flow to the search engine. Perhaps, I'm looking for information on, simply, "watermelons" (the ones that are green on the outside and sliced open to reveal a tasty pink inside with black seeds).

An encyclopedia entry for "watermelons" has a hard time Optimizing its itself for Search Engines. I hope for Bing's cooperation.


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