Last Friday, we heard news that Southwest Airlines booted a woman and her cranky 2-year old off a California-bound flight. The child’s screams of "Go! Plane! Go!" and "I want Daddy!" were allegedly so disruptive that other passengers could not hear the preflight safety announcements. Southwest has since apologized to the woman, but chatter about the incident has not subsided around our offices.
It seems that everyone has experienced a flight with an unruly passenger or two. The funny thing is, it appears that the biggest tantrums are usually thrown by adults. Some of the best stories I’ve heard today are about passengers who burst a gasket when the airline didn’t have the meal or drink choice they wanted, or when the in-flight entertainment system was on the blink. They’ll raise their voices and start demanding an upgrade or their money back.
Another favorite story heard around the office concerns two young siblings. They were arguing during a flight, but weren’t actually the unruly ones. It was their parents who added fuel to the fire and seemed to join in on the squabble, rather than trying to resolve it.
And of course, there are plenty of reports about inebriated passengers. Airports and airlines must toe the line between making a profit and over-serving their customers, yet drunk, unruly passengers are booted from flights (or not allowed to board in the first place) all the time.
Have you seen passengers behaving badly on a flight recently, of whatever age? And if so, what do you think would have been the best way to resolve the situation? Share your stories and suggestions in the comments section.
i have twin girls, very noisy, i am in the process of planning a multi city trip for next year,i am quite worried about how they may behave in the plane. but 2yr olds will always be as such.
The fact that you are consciously concerned prompted me to offer a few suggestions. First, practice sitting them at home letting them know what happens and whats expected of them when they sit on an airplane. Second, have coloring books, reading books, or their special toy that is not loud or disruptive, accompany them. Third, go over what's expected of them during the flight and how there will be others around that need quiet time. Even at two years old, you'd be amazed at how much they understand. If you've done your job at home, they'll have a reference point that they can relate to. I wouldn't push too hard, but look for those moments when they're calm and open to listening and don't make it a long exercise so that they won't lose interest. But do practice. Hope this helps.
When I was stationed germany I was deployed and had to take my son to Michigan (which was a 8 to 10 hour flight)to take him home. He was about four months we had no promlems he was quite and slept the whole flight, now when he was two it was a different story. we flew from Michigan to Alabama. OMG! he was so excited , he wanted to see the plane take off, he wanted to see them land. It was a odd experience, but not bad when we got on the plane he just wanted to sit next to the window and I can't stand sitting next to the window. Now when we fy he's very chill and well behaved, all though he still gets excited to see the planes take off. As long as you talk to the child about whats going on their very chill.
It makes me wonder how the mom handles her child in ALL public situations. Children of all ages need to learn appropriate behavior in all settings, restaurants, church, auditoriums, so behaviour in a plane shouldnt be any different. I have guided and corrected all my kids from infacy up, it's our job as parents. Makes me think the child gets away with unruly behavior often. I dont blame SW for kicking them off, I have been trapped on a plane with small children who are left to run wild with nothing to entertain them. UGH!
I think that the parents should of at least told the child what to expect when boarding a plane.Keep the noise down and dont be so loud that it disrupt other passengers.The mom should of at least brought something to occupy the child while on the plane.
None of the articals or news reports ever said she hadnt tried to prepaie him or that she wasnt trying to settle him down or distract him.
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