Hello Brett,
This is a follow up to my post in early July titled "www version deindexed".
The site is www.metrograss.com - it ranked highly for its primary keywords in June. Around July 4th the www version was dropped from Bing's index and Bing began ranking the non-www version (at much lower positions). At this time I discovered the site's home page had a 302 redirect rather than a 301, which was immediately changed. An xml sitemap was also resubmitted.
After my post you had mentioned that Bing should index the www version after the next couple crawls. The site was crawled on July 11 and July 28. Now a query of site:www.metrograss.com returns NO results (previously it would return www.metrograss.com/index - not ideal either). A query of url:www.metrograss.com only returns the non-www version. A query of site:metrograss.com returns only the non-www version - no other pages in the site are returned in that query.
The other search engines are all indexing the www version of the site, so this appears to be a Bing-specific issue, which is of course happening during the company's busy season.
Brett, do you have any additional thoughts or recommendations on how to resolve this?
I'll talk with our indexing team to see what might be going on.
~B
*I no longer work for Bing.
Hi Brett,
Here's an update - this is still not resolved but perhaps the indexing team could take this into consideration...
Checking on the site in Webmaster Center, several pages were crawled on August the 3rd and 4th. The non-www was not crawled and still remains in the Bing index (despite the 301 to the www-version of the site).
This page: http://www.metrograss.com/landscaping/installations.cfm is listed as www.metrograsss.com in Webmaster Center as opposed to listing the pages title tag:
"Installations | Synthetic Grass Landscaping | Artificial Grass Lawns"
All the other indexed pages show the correct title tag in Webmaster Center - weird! Also, the language of the page is listed as "??" as opposed to "en" like the other pages. The page is most definitely written in English.
All in all, nothing's changed from an SERP perspective and there appears to be added confusion in the page indexing. I am not experieincing this with other SE's.
Best regards,
Duncan
Do you have any insight on this issue? Nothing has changed or improved.
Hi,
Most of the sr. people were away for all of last week. I'll try pinging them again, but I might not get a reply until they are caught up from last week.
Hi, my website has been completely deindexed for no apparent reason. For a new website I was ranking well and steadily improving even though only my index page was indexed, but for some reason yesterday my website has completely disappeared. Webmaster tools, now show no pages indexed and a query of url:www.internet-marketing-service-uk.co.uk returns zero results. Your help would be much appreciated.
Regards
Internet Marketing-SEO Services-SEO Services
Hey Brent.
That's a very interesting case study. I'm curious about this myself. We've never had this problem ourselves because we've always had 301 redirects in place upon any site launch but that being said, it's still something we'd like to be prepared for.
Thanks. Let us know when your team cracks the code.
Always interested in news about Bing, SEO, SEM Internet Marketing and Boston SEO.
I think you have corrected the major issue regarding the 301 redirect now give some time, normally 1-2 months and things would return to normal.In the meantime build backlinks for the www version.
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