| Location | 100 | |
- This hotel is located right at the John Wayne Airport in Newport Beach - next to Hwy 405 and less than half a mile from hotels in Irvine that are much newer, from better quality and less expensive than the Fairmont....MoreTripAdvisor.com9/9/2012
- Location is quiet but just a couple of miles away from major shopping mall (fashion island), many restaurants, good bagel store, and of course the beaches....MoreTripAdvisor.com9/7/2012
- The location was perfect...a quick drive to the beach, Balboa Island, Fashion Island, Crystal Cove...all of what the area has to offer....MoreTripAdvisor.com9/4/2012
- The only thing it is close to within walking distance are bland office parks....MoreTripAdvisor.com9/3/2012
- The staff is friendly and helpful and the location is great....MoreTripAdvisor.com8/31/2012
- Also, the complimentary shuttle to Fashion Island, South Coast Plaza and Balboa Island was indispensable.\r \r We also love the close proximity to the airport and all other local attractions.\r \r When we travel to the OC, we always stay at the Fairmont Newport Beach, and I would recommend that you do the same....MoreCitysearch.com8/2/2007
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| Cleanliness | 60 | |
- Rooms were very clean with high end bathroom finishes, as well as a refrigerator within the room....MoreTripAdvisor.com9/7/2012
- The only issue we had was that the cleaning service did not come until around 5:00pm - when we were getting ready for dinner, so they came back after we left which was fine....MoreTripAdvisor.com9/4/2012
- The few upsides are as follows: four elevators that run smooth and fast; bed was large, comfortable, and clean; HVAC was easy to configure and was able to precisely maintain a desired temperature; clean bathroom; widescreen TV with relatively large number of channels, including HBO HD; no unusual tears, stains, or scratches noted; comfortable poolside reclining chairs; and a Jamba Juice smoothie shop and Staples office superstore conveniently located across the street (though I did not need to resort to either)....MoreTripAdvisor.com9/3/2012
- Hallway carpets dirty dusty and ratted....MoreTripAdvisor.com9/1/2012
- Pleasant hotel, the room was very quiet, very clean, and well equipped....MoreTripAdvisor.com8/31/2012
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| Staff | 80 | |
- I dont want to forget the mention that the staff is very friendly and fast, but this is just not enough....MoreTripAdvisor.com9/9/2012
- The hotel staff was kind and helpful....MoreTripAdvisor.com9/4/2012
- The staff is friendly and helpful and the location is great....MoreTripAdvisor.com8/31/2012
- The entire staff is great, very friendly, capable and eager to help....MoreCitysearch.com8/2/2007
- Front desk personnel shouldn't be hired to work at MacDonald's!...MoreCitysearch.com4/18/2005
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| Customer Service | 50 | |
- The valet was an added expense but also a nice and prompt service....MoreTripAdvisor.com9/4/2012
- The only issue we had was that the cleaning service did not come until around 5:00pm - when we were getting ready for dinner, so they came back after we left which was fine....MoreTripAdvisor.com9/4/2012
- The entire staff is great, very friendly, capable and eager to help....MoreCitysearch.com8/2/2007
- No service - call room service and if they answer at all, will deliver the wrong order an hour later....MoreCitysearch.com4/18/2005
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| Amenities | 100 | |
- The few upsides are as follows: four elevators that run smooth and fast; bed was large, comfortable, and clean; HVAC was easy to configure and was able to precisely maintain a desired temperature; clean bathroom; widescreen TV with relatively large number of channels, including HBO HD; no unusual tears, stains, or scratches noted; comfortable poolside reclining chairs; and a Jamba Juice smoothie shop and Staples office superstore conveniently located across the street (though I did not need to resort to either)....MoreTripAdvisor.com9/3/2012
- The hotel also offers a new Willow Stream Spa, a fully equipped fitness center and a great pool deck covered with palm trees and bright yellow cabanas with flat screen TVs and WiFi that you can reserve for the day at an affordable price....MoreCitysearch.com8/2/2007
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| Food | 100 | |
- We ordered a small lunch in the spa and it was delicious....MoreTripAdvisor.com8/31/2012
- The Fairmont Newport Beach has been remodeled and is LOVELY with Great Service, Spa and Food....MoreCitysearch.com8/2/2007
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| Room Quality | 100 | |
- Rooms were very clean with high end bathroom finishes, as well as a refrigerator within the room....MoreTripAdvisor.com9/7/2012
- Pleasant hotel, the room was very quiet, very clean, and well equipped....MoreTripAdvisor.com8/31/2012
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| Spa | 100 | |
- Mona did my massage and was the best massage I have ever had....MoreTripAdvisor.com8/31/2012
- The hotel also offers a new Willow Stream Spa, a fully equipped fitness center and a great pool deck covered with palm trees and bright yellow cabanas with flat screen TVs and WiFi that you can reserve for the day at an affordable price....MoreCitysearch.com8/2/2007
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| Atmosphere | 100 | |
- Downsides include: dated 80s style decor throughout hotel; musty room smell; noisy HVAC (fortunately I'm a deep sleeper); relatively small, rundown swimming pool for a hotel of this price and size; pool and entire western side of hotel faces takeoff path for planes departing John Wayne Airport; low ceiling heights; and mandatory valet parking.As many people have noted, this hotel is located in the northern, less glamorous end of Newport Beach---the office park/light industrial zone next to John Wayne Airport....MoreTripAdvisor.com9/3/2012
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| Bathroom | 100 | |
- Rooms were very clean with high end bathroom finishes, as well as a refrigerator within the room....MoreTripAdvisor.com9/7/2012
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| Beds | 100 | |
- After spending more than $30 million on a complete remodel, the hotel now has amazing guest rooms that offer luxurious beds, high-quality linens and flat screen TVs....MoreCitysearch.com8/2/2007
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| Concierge | 100 | |
- I love the attention they pay to children with their toy trolley and the concierge staff was ""spot on"" with recommendations for things to do in the area....MoreCitysearch.com8/2/2007
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| Fitness Center | 100 | |
- They have a great fitness facility with an exercise room....MoreTripAdvisor.com8/31/2012
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| Pet Friendly | 100 | |
- We were directed by front desk to go thru the tennis courts and there is a walking path with grass for our dog...next thing you know, we are on the sidewalk and I'm just wearing my bathing suit and cover up....MoreTripAdvisor.com9/6/2012
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| Pool | 100 | |
- The hotel also offers a new Willow Stream Spa, a fully equipped fitness center and a great pool deck covered with palm trees and bright yellow cabanas with flat screen TVs and WiFi that you can reserve for the day at an affordable price....MoreCitysearch.com8/2/2007
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| Restaurant | 100 | |
- Also, at the bambu Restaurant, I enjoyed one the best Sunday Brunch that I've had in years....MoreCitysearch.com8/2/2007
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| Return Potential | 100 | |
- Would definitely stay here again and recommend this hotel to anyone!...MoreTripAdvisor.com9/7/2012
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| Room Service | 0 | |
- No service - call room service and if they answer at all, will deliver the wrong order an hour later....MoreCitysearch.com4/18/2005
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