| Customer Service | 100 | |
- Very accommodating to food preferences and allergies....MoreOpenTable.com12/31/2012
- Our server was very attentive without being annoying....MoreOpenTable.com12/30/2012
- Outstanding service and b.......MoreOpenTable.com12/27/2012
- All of the staff were friendly, professional and willing to help at any moment....MoreTripAdvisor.com9/10/2012
- The Outstanding staff (from the Res agent on phone to Res.agent at counter, bell boys, etc.was so friendly, calling us by name, and always smiling....MoreTripAdvisor.com9/6/2012
- The food was excellent and the service was outstanding!...MoreTripAdvisor.com9/5/2012
- The staff was very helpful in answering any questions about the area....MoreTripAdvisor.com9/4/2012
- We know of some people who have stayed here and used a local service (Romantic Room Designs) to decorate the room prior to their arrival with rose petals, candles, romantic gifts, bath products etc..and they were very happy with the results (a romantic gift for both of you!...MoreCitysearch.com8/6/2006
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| Location | 100 | |
- Outstanding service and beautiful location and atmosphere....MoreOpenTable.com12/27/2012
- A close walk to downtown but a little further to the wharf....MoreTripAdvisor.com9/6/2012
- Beautiful location for a wedding!....MoreTripAdvisor.com9/5/2012
- This is a great location for walking to Cannery Row and also to the Wharf....MoreTripAdvisor.com9/4/2012
- The location was excellent, within walking distance of the highlights of monterey....MoreTripAdvisor.com9/3/2012
- You can also walk to heart of Cannery Row in about 5 minutes....MoreCitysearch.com8/6/2006
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| Return Potential | 80 | |
- Will not go back and definitely not recommend to others....MoreOpenTable.com12/27/2012
- We will return again for sure....MoreTripAdvisor.com9/10/2012
- We will definitely stay here again!...MoreTripAdvisor.com9/6/2012
- We will be back in the future....MoreTripAdvisor.com9/4/2012
- We will definitely be back!,...MoreTripAdvisor.com9/2/2012
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| Room Quality | 100 | |
- Rooms wonderfully appointed....MoreTripAdvisor.com9/10/2012
- The Hotel and Room were immaculate!...MoreTripAdvisor.com9/6/2012
- The location is perfect, and the rooms were very nice....MoreTripAdvisor.com9/4/2012
- The staff was lovely and helpful, the room luxurious (quote my 12 year old son, "this is the nicest hotel we've ever stayed in!")....MoreTripAdvisor.com9/3/2012
- Even though it is a larger hotel, the rooms and amenities are luxurious enough that it is a great spot for an anniversary or in our case - just a romantic getaway....MoreCitysearch.com8/6/2006
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| Staff | 100 | |
- All of the staff were friendly, professional and willing to help at any moment....MoreTripAdvisor.com9/10/2012
- The Outstanding staff (from the Res agent on phone to Res.agent at counter, bell boys, etc.was so friendly, calling us by name, and always smiling....MoreTripAdvisor.com9/6/2012
- The staff at the Monterey Plaza did an outstanding job with help in planning our daugther's wedding and the day of the wedding they were incredibly helpful!...MoreTripAdvisor.com9/5/2012
- The staff was very helpful in answering any questions about the area....MoreTripAdvisor.com9/4/2012
- The staff was lovely and helpful, the room luxurious (quote my 12 year old son, "this is the nicest hotel we've ever stayed in!")....MoreTripAdvisor.com9/3/2012
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| View | 100 | |
- The restaurant sits on the Monterey Bay and has excellent views....MoreOpenTable.com12/31/2012
- We immediately went out to our balcony to savor the beautiful view across the Bay with the Coast Guard Pier in the distance....MoreTripAdvisor.com9/6/2012
- Great room and great balcony view of the bay....MoreTripAdvisor.com9/4/2012
- Everything was top-notch: the welcome, the room, the view, the meals, the spa (beautiful gym and jacuzzi), the valet parking, and even free wi-fi!...MoreTripAdvisor.com9/2/2012
- Aside from the rooms (ours had a tremendous ocean view with balcony), we had drinks at their bar (suspended over the ocean) and dinner at the nearby Sardine Factory....MoreCitysearch.com8/6/2006
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| Food | 75 | |
- Delicious food....MoreOpenTable.com12/31/2012
- The angry prawns were tasting but not too hot, the shrimp stew was rich and delicious and the seafood pasta was stunning....MoreOpenTable.com12/30/2012
- Food was bland and disappointing....MoreOpenTable.com12/27/2012
- The food was excellent and the service was outstanding!...MoreTripAdvisor.com9/5/2012
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| Atmosphere | 100 | |
- Outstanding service and beautiful location and atmosphere....MoreOpenTable.com12/27/2012
- The furnishings and decor were Traditional without being stuffy....MoreTripAdvisor.com9/6/2012
- We know of some people who have stayed here and used a local service (Romantic Room Designs) to decorate the room prior to their arrival with rose petals, candles, romantic gifts, bath products etc..and they were very happy with the results (a romantic gift for both of you!...MoreCitysearch.com8/6/2006
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| Amenities | 100 | |
- Very nice amenities, hot tub, spa, decorations and spacious rooms....MoreTripAdvisor.com9/6/2012
- Even though it is a larger hotel, the rooms and amenities are luxurious enough that it is a great spot for an anniversary or in our case - just a romantic getaway....MoreCitysearch.com8/6/2006
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| Cleanliness | 100 | |
- The spa and jacuzzi area very clean and enjoyable....MoreTripAdvisor.com9/6/2012
- The room was very clean and nice....MoreTripAdvisor.com9/4/2012
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| Restaurant | 100 | |
- The restaurant sits on the Monterey Bay and has excellent views....MoreOpenTable.com12/31/2012
- Fantastic hotel and restaurant!....MoreTripAdvisor.com9/6/2012
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| Spa | 100 | |
- The spa and jacuzzi area very clean and enjoyable....MoreTripAdvisor.com9/6/2012
- There is a spa (we did not try it) with several treatment rooms and an outdoor hot tub overlooking the ocean....MoreCitysearch.com8/6/2006
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| Bar | 100 | |
- Aside from the rooms (ours had a tremendous ocean view with balcony), we had drinks at their bar (suspended over the ocean) and dinner at the nearby Sardine Factory....MoreCitysearch.com8/6/2006
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| Beds | 0 | |
- The ceiling fan was already on and there was a portable fan already placed near the bed....MoreCitysearch.com5/31/2007
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| Internet Access | 100 | |
- Everything was top-notch: the welcome, the room, the view, the meals, the spa (beautiful gym and jacuzzi), the valet parking, and even free wi-fi!...MoreTripAdvisor.com9/2/2012
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| Lobby | 100 | |
- On the way outside I noticed that the Lobby area was very spacious and open, and had numerous inviting places to sit, including some nice seating around the fireplace....MoreTripAdvisor.com9/6/2012
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| Price | 100 | |
- Worth Every Penny of the Price!....MoreTripAdvisor.com9/10/2012
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| Room Size | 100 | |
- Very nice amenities, hot tub, spa, decorations and spacious rooms....MoreTripAdvisor.com9/6/2012
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| Value | 100 | |
- Worth Every Penny of the Price!....MoreTripAdvisor.com9/10/2012
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