| Cleanliness | 83 | |
- Rooms were clean and the bed was very comfortable....MoreTripAdvisor.com8/26/2012
- Good location, fair price, clean room, as much as you can ask for a standard hotel....MoreTripAdvisor.com8/9/2012
- Clean, quiet and convenient....MoreTripAdvisor.com5/16/2012
- The room was very clean and spacious....MoreTripAdvisor.com1/8/2012
- It’s clean, and has a good breakfast....MoreTripAdvisor.com12/26/2011
- The furniture and the carpet although clean, were totally worn-out, the TV set was atleast 20 years old and the iron was faulty....MoreTripAdvisor.com9/14/2011
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| Breakfast | 100 | |
- Breakfast was very good....MoreTripAdvisor.com8/26/2012
- That said, the complimentary breakfast isn't bad (although not like the photos posted online -- don't expect to find fresh kiwis and pineapple, for example) The staff was friendly and helpful....MoreTripAdvisor.com8/12/2012
- Good full, hot breakfast buffet with some different items rotated daily....MoreTripAdvisor.com7/9/2012
- The breakfast in the morning was great, and the staff was extremely friendly....MoreTripAdvisor.com1/8/2012
- It’s clean, and has a good breakfast....MoreTripAdvisor.com12/26/2011
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| Room Quality | 80 | |
- Remodeled and Comfortable....MoreTripAdvisor.com8/26/2012
- The rooms have JUST been completely renovated and are spotless and lovely....MoreTripAdvisor.com8/12/2012
- It is still under construction, but the new rooms are modern and the tv different than the usual cable, it was DirectTV....MoreTripAdvisor.com8/9/2012
- To top it all off, the bed was super comfy and the room was very quiet!...MoreTripAdvisor.com5/16/2012
- The room looked like it hasnt been redesigned since the 80s....MoreTripAdvisor.com9/14/2011
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| Beds | 100 | |
- Rooms were clean and the bed was very comfortable....MoreTripAdvisor.com8/26/2012
- I had a very comfortable king bed with plump pillows and a pristine white duvet wrapped comforter....MoreTripAdvisor.com8/23/2012
- To top it all off, the bed was super comfy and the room was very quiet!...MoreTripAdvisor.com5/16/2012
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| Customer Service | 66 | |
- That was so incredibly thoughtful of her that I made sure to thank her when Carlson sent me a survey to complete after my stay.My biggest complaint is that there were a few times when my key stopped working, and I think security was a bit lax at the front desk at confirming identities....MoreTripAdvisor.com8/23/2012
- That said, the complimentary breakfast isn't bad (although not like the photos posted online -- don't expect to find fresh kiwis and pineapple, for example) The staff was friendly and helpful....MoreTripAdvisor.com8/12/2012
- The Internet service is excellent....MoreTripAdvisor.com12/26/2011
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| Location | 100 | |
- It was very close to downtown San Carlos, so that is great for dinning options in the evening....MoreTripAdvisor.com8/9/2012
- Once the renovations are done, I think this will be a real winner, especially because it is just a short walk to the very cute downtown of San Carlos....MoreTripAdvisor.com5/16/2012
- This is an attractive, conveniently located, comfortable hotel....MoreTripAdvisor.com12/26/2011
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| Staff | 100 | |
- The staff was very friendly....MoreTripAdvisor.com8/26/2012
- That said, the complimentary breakfast isn't bad (although not like the photos posted online -- don't expect to find fresh kiwis and pineapple, for example) The staff was friendly and helpful....MoreTripAdvisor.com8/12/2012
- The breakfast in the morning was great, and the staff was extremely friendly....MoreTripAdvisor.com1/8/2012
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| Amenities | 50 | |
- It is still under construction, but the new rooms are modern and the tv different than the usual cable, it was DirectTV....MoreTripAdvisor.com8/9/2012
- The furniture and the carpet although clean, were totally worn-out, the TV set was atleast 20 years old and the iron was faulty....MoreTripAdvisor.com9/14/2011
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| Food | 100 | |
- Breakfast was very good....MoreTripAdvisor.com8/26/2012
- Good full, hot breakfast buffet with some different items rotated daily....MoreTripAdvisor.com7/9/2012
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| Return Potential | 100 | |
- I will definitely be staying in the hotel when I am back in the San Carlos area again....MoreTripAdvisor.com1/8/2012
- There were minor inconveniences in room design and small signs of wear here and there, but this is an excellent place and I would look forward to staying here again....MoreTripAdvisor.com12/26/2011
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| Room Size | 100 | |
- BUT, when I got to the room, I was vey pleasantly surprised - clean, nice bedding, nice flatscreen tv, actual workspace that was a decent size....MoreTripAdvisor.com5/16/2012
- The room was very clean and spacious....MoreTripAdvisor.com1/8/2012
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| Atmosphere | 100 | |
- Clean, quiet and convenient....MoreTripAdvisor.com5/16/2012
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| Price | 100 | |
- Good location, fair price, clean room, as much as you can ask for a standard hotel....MoreTripAdvisor.com8/9/2012
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| Value | 100 | |
- A nice surprise and a great value....MoreTripAdvisor.com8/12/2012
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