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Sheraton Sunnyvale Hotel - Sunnyvale - 1100 North Mathilda Avenue

1100 N Mathilda Ave Sunnyvale, CA 94089

(408) 745-6000 · Hotel Class:4 stars

Rating: 4.0 out of 5"11 user ratings · Fitness CenterRestaurant ·

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Description

The Sheraton Sunnyvale Hotel is truly an escape with its serene setting, beautifully landscaped grounds, and picture perfect weather, we are a great choice for any traveler.

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User reviews

Attribute	Score	Number of Reviews
Rating: 4.0 out of 5"11 reviewsWhat's this?

Customer Service	80	5 reviews
The service is really friendly and responsive....MoreTripAdvisor.com8/18/2012 When I called the front desk to complain, they said other people had already called and someone was going to down to the pool to kick the offenders out, which they did right away....MoreTripAdvisor.com8/18/2012 Great place, great service.....MoreTripAdvisor.com8/8/2012 The Staff is helpful and supportive but there are most of things which are self service....MoreTripAdvisor.com7/7/2012 The guest service team excelled in attending to my needs and fantastic service in the restaurant....MoreTripAdvisor.com6/27/2012
Beds	100	4 reviews
Beds and pillows were extremely comfortable - overall a perfect stay....MoreTripAdvisor.com8/20/2012 The heavenly bed was really comfortable and so was the shower....MoreTripAdvisor.com8/18/2012 Everyone at the fron desk are incredible, kind and takes care of their customers with smile.I love the beds, they are very comfortable, rooms are big....MoreTripAdvisor.com8/8/2012 There are lots of places with comfortable beds and bedding....MoreTripAdvisor.com6/25/2012
Pool	75	4 reviews
The pool was just perfect, nicely heated, never crowded and we swam twice a day....MoreTripAdvisor.com8/20/2012 They also have a huge pool (big enough for lap swimming) and lot's of lounge chairs....MoreTripAdvisor.com8/18/2012 My only complaint was that on the second night, some teenagers and adults were yelling and making a ton of noise in the pool as late as 10pm....MoreTripAdvisor.com8/18/2012 Pool and hot tub are fantastic and we had a nice breakfast the following morning....MoreTripAdvisor.com8/8/2012
Return Potential	100	3 reviews
Will definitely return when we are in town next and would highly recommend if you need the perfect place to relax in Sunnyvale....MoreTripAdvisor.com8/20/2012 Would definitely stay there again....MoreTripAdvisor.com8/8/2012 Would love to come back and stay here, any time....MoreTripAdvisor.com6/27/2012
Staff	100	3 reviews
The service is really friendly and responsive....MoreTripAdvisor.com8/18/2012 Staff was very polite and helpful....MoreTripAdvisor.com8/8/2012 The Staff is helpful and supportive but there are most of things which are self service....MoreTripAdvisor.com7/7/2012
Amenities	100	2 reviews
Bedroom provided everything from mini fridge, starbucks coffee/tea, powerful shower, loads of extra space and a nice big flat screen tv....MoreTripAdvisor.com8/20/2012 They provide Starbucks coffee in the lobby, free water for club rooms and a mini fridge which was handy....MoreTripAdvisor.com8/18/2012
Atmosphere	100	2 reviews
Beautiful flowers around the grounds....MoreTripAdvisor.com8/20/2012 Great place, great service.....MoreTripAdvisor.com8/8/2012
Bathroom	100	2 reviews
Bedroom provided everything from mini fridge, starbucks coffee/tea, powerful shower, loads of extra space and a nice big flat screen tv....MoreTripAdvisor.com8/20/2012 The heavenly bed was really comfortable and so was the shower....MoreTripAdvisor.com8/18/2012
Cleanliness	100	2 reviews
The hotel is lovely and clean throughout....MoreTripAdvisor.com8/20/2012 Rooms were clean and comfortable....MoreTripAdvisor.com8/8/2012
Breakfast	100	1 review
Pool and hot tub are fantastic and we had a nice breakfast the following morning....MoreTripAdvisor.com8/8/2012
Food	100	1 review
Quick tip - if you want a quick eat, try dish n dash - 2 minutes away, great middle eastern food - spicy and hits the spot....MoreTripAdvisor.com9/4/2012
Lobby	100	1 review
They provide Starbucks coffee in the lobby, free water for club rooms and a mini fridge which was handy....MoreTripAdvisor.com8/18/2012
Location	100	1 review
Quick tip - if you want a quick eat, try dish n dash - 2 minutes away, great middle eastern food - spicy and hits the spot....MoreTripAdvisor.com9/4/2012
Restaurant	100	1 review
The guest service team excelled in attending to my needs and fantastic service in the restaurant....MoreTripAdvisor.com6/27/2012
Room Quality	100	1 review
Rooms were clean and comfortable....MoreTripAdvisor.com8/8/2012
Room Size	100	1 review
They also have a huge pool (big enough for lap swimming) and lot's of lounge chairs....MoreTripAdvisor.com8/18/2012
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Most recent reviews

Nice & Quiet...
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/23/2013Luke at the front desk was incredibly polite and professional. Stayed in a room next to the pool on the ground floor. It had a nice "patio" area, had the weather been warmer, I would have used i... Read full review
Excellent service, above average rooms
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/14/2013I checked into this hotel late at night for a one night stay on Saturday. Upon walking into the lobby I was immediately greeted by two very professional front desk agents and was checked in by so... Read full review
Poor, POOR customer service
Rating: 1.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/14/2013From 12/20/12 through 1/14/13 (five calls) I tried to get something as simple as a credit card authorization form emailed to me, and when I didn't receive it each time, Reservations acted as if it... Read full review
Decent (average) Sheraton hotel with good-sized rooms
Rating: 3.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/6/2013Stayed here for a short business trip, firstly most of the guest rooms are located in a series of other (nearby) buildings on the site, which you access by walking through a courtyard where the po... Read full review
quiet, nice stay, not crowded, dog friendly
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com12/28/2012I stayed here on a points+cash reward redemption, and because it was dog friendly. We received a room on the ground floor which had a sliding glass door to the garden where I was able to take my ... Read full review

Sheraton Sunnyvale Hotel - Sunnyvale - 1100 North Mathilda Avenue

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Description

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User reviews

Most recent reviews

Nice & Quiet...

Excellent service, above average rooms

Poor, POOR customer service

Decent (average) Sheraton hotel with good-sized rooms

quiet, nice stay, not crowded, dog friendly

Read more about Sheraton Sunnyvale Hotel - Sunnyvale - 1100 North Mathilda Avenue