| Location | 100 | |
- Perfect location for the Bay area and San Francisco....MoreTripAdvisor.com8/9/2012
- After researching the options using TripAdvisor and other tools, we settled on this one for a visit last weekend, and were very pleasantly surprised by the experience.The location is just right - close enough to the freeway and within walking distance to the train station, but far enough away that noise isn't an issue, in a nice semi-residential area....MoreTripAdvisor.com7/9/2012
- Good Price, Convenient Location, Would Stay Again....MoreTripAdvisor.com7/1/2012
- Great Location....MoreTripAdvisor.com6/26/2012
- The hotel offers great value for money and is located well....MoreTripAdvisor.com6/15/2012
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| Breakfast | 100 | |
- Speedy internet, decent breakfast, and comfy beds....MoreTripAdvisor.com8/21/2012
- There's plenty of places to eat within easy walking distance, and the included breakfast was better than average....MoreTripAdvisor.com7/9/2012
- The complimentary breakfast was your standard Holiday Inn Express breakfast and the wifi was quick and reliable....MoreTripAdvisor.com7/1/2012
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| Customer Service | 100 | |
- We received a free room upgrade upon check-in, found the staff to be very friendly, and found plenty of convenient parking available....MoreTripAdvisor.com7/1/2012
- Robert Feliciano was very helpful and gave us a great room rate....MoreTripAdvisor.com6/26/2012
- Francis at the front desk is wonderful, always welcoming you with a smile and great hospitality....MoreTripAdvisor.com6/15/2012
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| Room Quality | 100 | |
- Clean with modern rooms....MoreTripAdvisor.com8/9/2012
- Room was great and everything worked well....MoreTripAdvisor.com6/26/2012
- The hotel is run extremely well, and the rooms are well appointed, spotless and spacious....MoreTripAdvisor.com6/15/2012
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| Staff | 100 | |
- The staff -- especially Francis at the front-desk -- is very friendly and helpful; the room was spacious, the bed comfortable, the microwave, mini-fridge, and coffee maker useful....MoreTripAdvisor.com7/9/2012
- We received a free room upgrade upon check-in, found the staff to be very friendly, and found plenty of convenient parking available....MoreTripAdvisor.com7/1/2012
- Francis at the front desk is wonderful, always welcoming you with a smile and great hospitality....MoreTripAdvisor.com6/15/2012
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| Amenities | 100 | |
- Lots of free parking also much appreciated....MoreTripAdvisor.com8/9/2012
- The staff -- especially Francis at the front-desk -- is very friendly and helpful; the room was spacious, the bed comfortable, the microwave, mini-fridge, and coffee maker useful....MoreTripAdvisor.com7/9/2012
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| Beds | 100 | |
- Speedy internet, decent breakfast, and comfy beds....MoreTripAdvisor.com8/21/2012
- The beds are super comfortable....MoreTripAdvisor.com6/15/2012
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| Cleanliness | 100 | |
- Clean with modern rooms....MoreTripAdvisor.com8/9/2012
- The hotel is run extremely well, and the rooms are well appointed, spotless and spacious....MoreTripAdvisor.com6/15/2012
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| Restaurant | 100 | |
- Close to San Carlos where there were plenty of restaurants....MoreTripAdvisor.com6/26/2012
- Murti doubled as a concierge and provided great dining tips along with directions to the restaurant....MoreTripAdvisor.com6/11/2012
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| Return Potential | 50 | |
- I am disappointed that we have waited over a week for the manager to call us back....MoreTripAdvisor.com7/30/2012
- Good Price, Convenient Location, Would Stay Again....MoreTripAdvisor.com7/1/2012
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| Room Size | 100 | |
- The staff -- especially Francis at the front-desk -- is very friendly and helpful; the room was spacious, the bed comfortable, the microwave, mini-fridge, and coffee maker useful....MoreTripAdvisor.com7/9/2012
- The hotel is run extremely well, and the rooms are well appointed, spotless and spacious....MoreTripAdvisor.com6/15/2012
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| Value | 100 | |
- A great value....MoreTripAdvisor.com7/9/2012
- The hotel offers great value for money and is located well....MoreTripAdvisor.com6/15/2012
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| Concierge | 100 | |
- Murti doubled as a concierge and provided great dining tips along with directions to the restaurant....MoreTripAdvisor.com6/11/2012
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| Food | 100 | |
- There were hot eggs, good biscuits, sausage or bacon as well as the usual....MoreTripAdvisor.com6/24/2012
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| Internet Access | 100 | |
- Speedy internet, decent breakfast, and comfy beds....MoreTripAdvisor.com8/21/2012
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| Management | 0 | |
- I am disappointed that we have waited over a week for the manager to call us back....MoreTripAdvisor.com7/30/2012
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| Price | 100 | |
- Good Price, Convenient Location, Would Stay Again....MoreTripAdvisor.com7/1/2012
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| Spa | 100 | |
- The service truly challenges the likes of the Ritz minus the spa and dining!Keep up the great work!...MoreTripAdvisor.com6/11/2012
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