| Customer Service | 80 | |
- The service at the front desk, restaurant, and throughout the hotel is top-drawer....MoreTripAdvisor.com8/22/2012
- The staff were very courteous and helpful....MoreTripAdvisor.com8/20/2012
- Great service....MoreCitysearch.com2/10/2007
- Good food, good service with wonderful brownie. The view on the back of the hotel is quiet great....MoreCitysearch.com7/17/2004
- it was the worst service i ever experienced....MoreCitysearch.com4/28/2003
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| Location | 100 | |
- Having your own car is vital if you need to travel with access to the freeway is within easy reach getting you to either San Francisco or San Jose in the opposite direction within 30 minutes....MoreTripAdvisor.com9/1/2012
- Wonderful hotel, the location is a big odd.....MoreTripAdvisor.com8/24/2012
- Located 10 minutes south of SFO Airport it is very convenient for our travel....MoreTripAdvisor.com8/20/2012
- Literally, everybody greats you in French and most everybody has a very strong French accent making it rather unusual, unnecessarily so.Good location if you work at Oracle....MoreTripAdvisor.com8/19/2012
- Close to San Fran, but away from the hustle and bustle)(+) Staff....MoreTripAdvisor.com8/17/2012
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| Restaurant | 80 | |
- A hotel with a french flair but inspite of it's isolation, it is a surprisingly a busy hotel with a bar and restaurant an hive of functional activity eg a Jazz evening on a Wednesday for entertainment....MoreTripAdvisor.com9/1/2012
- The service at the front desk, restaurant, and throughout the hotel is top-drawer....MoreTripAdvisor.com8/22/2012
- The restaurant was very good as was the little deli-patisserie....MoreTripAdvisor.com8/20/2012
- There was no cleaning spray bottle and while the equipment appeared clean they really should provide a cleaning spray bottle for before / after use.I ate at the restaurant once or dinner and found the food tasty with a nice variety and service was excellent.There is also a small cafe where you can get salads, sandwich, coffee, drinks, snacks, pastry, etc....MoreTripAdvisor.com8/12/2012
- we had to ask for coffee 4 times, our brunch plates were never cleared and our waiter disappeared....MoreCitysearch.com4/28/2003
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| Staff | 80 | |
- Everything about this hotel was topnotch, the spacious room, the pleasant staff and the scenic lake bordering the hotel....MoreTripAdvisor.com9/6/2012
- It was a very nice and clean hotel, the staff was very helpful and friendly.The lobby bar had good food and drinks....MoreTripAdvisor.com8/23/2012
- The staff were very courteous and helpful....MoreTripAdvisor.com8/20/2012
- The staff is wonderful and the fitness facility is probably the largest/nicest that I have ever seen in a hotel....MoreTripAdvisor.com8/17/2012
- after telling the hostess we couldn't find our waiter, we had to wait another 15 minutes to get the check....MoreCitysearch.com4/28/2003
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| Room Quality | 100 | |
- The rooms are some what small but I have had a corner suite before and they are amazing.Clean, comfortable, good service....MoreTripAdvisor.com8/24/2012
- The room was nicely appointed with good amentities....MoreTripAdvisor.com8/20/2012
- Also F-R-E-E)(^^) Food and Room Service (Convenient and tasty)Below Expectations:(-) Room Decor....MoreTripAdvisor.com8/17/2012
- Some rooms are better than others, but over all of them are nice....MoreCitysearch.com2/10/2007
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| Amenities | 100 | |
- There are a couple of computers off the main lobby; a nice feature was a machine to print airline boarding passes....MoreTripAdvisor.com9/4/2012
- Having your own car is vital if you need to travel with access to the freeway is within easy reach getting you to either San Francisco or San Jose in the opposite direction within 30 minutes....MoreTripAdvisor.com9/1/2012
- The shuttle to and from the airport is a nice touch....MoreTripAdvisor.com8/22/2012
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| Atmosphere | 100 | |
- It is a new and modern hotel with a definite French flare....MoreTripAdvisor.com8/20/2012
- Elegant yet not ostentatious....MoreTripAdvisor.com8/19/2012
- calm and quiet lobby;...MoreTripAdvisor.com8/17/2012
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| Bar | 100 | |
- A hotel with a french flair but inspite of it's isolation, it is a surprisingly a busy hotel with a bar and restaurant an hive of functional activity eg a Jazz evening on a Wednesday for entertainment....MoreTripAdvisor.com9/1/2012
- The Bar, Restaurant and Gift Shop all have terrific things to offer and the common areas are all wonderful....MoreTripAdvisor.com8/24/2012
- It was a very nice and clean hotel, the staff was very helpful and friendly.The lobby bar had good food and drinks....MoreTripAdvisor.com8/23/2012
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| Cleanliness | 100 | |
- The rooms are some what small but I have had a corner suite before and they are amazing.Clean, comfortable, good service....MoreTripAdvisor.com8/24/2012
- It was a very nice and clean hotel, the staff was very helpful and friendly.The lobby bar had good food and drinks....MoreTripAdvisor.com8/23/2012
- Large, clean - a great place to workout!...MoreTripAdvisor.com8/17/2012
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| Food | 100 | |
- Also F-R-E-E)(^^) Food and Room Service (Convenient and tasty)Below Expectations:(-) Room Decor....MoreTripAdvisor.com8/17/2012
- There was no cleaning spray bottle and while the equipment appeared clean they really should provide a cleaning spray bottle for before / after use.I ate at the restaurant once or dinner and found the food tasty with a nice variety and service was excellent.There is also a small cafe where you can get salads, sandwich, coffee, drinks, snacks, pastry, etc....MoreTripAdvisor.com8/12/2012
- Good food, good service with wonderful brownie. The view on the back of the hotel is quiet great....MoreCitysearch.com7/17/2004
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| Lobby | 100 | |
- There are a couple of computers off the main lobby; a nice feature was a machine to print airline boarding passes....MoreTripAdvisor.com9/4/2012
- calm and quiet lobby;...MoreTripAdvisor.com8/17/2012
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| View | 100 | |
- Loacted on a small private "lake" the room view was wonderful as were the sunsets from our room window....MoreTripAdvisor.com8/20/2012
- Good food, good service with wonderful brownie. The view on the back of the hotel is quiet great....MoreCitysearch.com7/17/2004
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| Beds | 100 | |
- The bed was comfortable and there were more than enough pillows....MoreTripAdvisor.com9/4/2012
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| Breakfast | 100 | |
- Breakfast is great....MoreCitysearch.com2/10/2007
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| Check In / Check Out | 0 | |
- after telling the hostess we couldn't find our waiter, we had to wait another 15 minutes to get the check....MoreCitysearch.com4/28/2003
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| Room Service | 100 | |
- Also F-R-E-E)(^^) Food and Room Service (Convenient and tasty)Below Expectations:(-) Room Decor....MoreTripAdvisor.com8/17/2012
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| Room Size | 100 | |
- Everything about this hotel was topnotch, the spacious room, the pleasant staff and the scenic lake bordering the hotel....MoreTripAdvisor.com9/6/2012
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