| Cleanliness | 100 | |
- The room was really clean and had all of the amenities you would expect in a hotel of this caliber....MoreTripAdvisor.com9/4/2012
- You can always head into South San Francisco (a short drive) for a local bar pizza.The property is clean and well kept....MoreTripAdvisor.com7/29/2012
- Room was very big and fairly clean....MoreTripAdvisor.com7/23/2012
- Clean and quiet, with polite staff....MoreTripAdvisor.com7/7/2012
- The room we had was very clean and appropriate space for two....MoreTripAdvisor.com6/26/2012
- The hotel is very clean and comfortable....MoreTripAdvisor.com6/7/2012
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| Customer Service | 83 | |
- The front desk staff were all really helpful and friendly....MoreTripAdvisor.com9/4/2012
- Staff at the front desk was very helpful....MoreTripAdvisor.com8/10/2012
- Nice Stay - Nice Service....MoreTripAdvisor.com8/7/2012
- The payment/cash box on the dryer malfunctioned and no one on the hotel staff could help because they were not allowed to have a key to the box!...MoreTripAdvisor.com7/7/2012
- Very friendly staff, helpful when we asked questions about the area, shuttle information etc....MoreTripAdvisor.com6/26/2012
- Pros:- Fantastic Customer Service- Clean and up to date- Nice running path outside- Decent rooms and accommodations- Airport shuttle....MoreTripAdvisor.com6/7/2012
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| Staff | 83 | |
- The front desk staff were all really helpful and friendly....MoreTripAdvisor.com9/4/2012
- Staff at the front desk was very helpful....MoreTripAdvisor.com8/10/2012
- Nice Stay - Nice Service....MoreTripAdvisor.com8/7/2012
- Clean and quiet, with polite staff....MoreTripAdvisor.com7/7/2012
- The payment/cash box on the dryer malfunctioned and no one on the hotel staff could help because they were not allowed to have a key to the box!...MoreTripAdvisor.com7/7/2012
- Very friendly staff, helpful when we asked questions about the area, shuttle information etc....MoreTripAdvisor.com6/26/2012
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| Amenities | 60 | |
- The room was really clean and had all of the amenities you would expect in a hotel of this caliber....MoreTripAdvisor.com9/4/2012
- The electronics had seen better days - the bedside clock front panel was broken, power sockets were loose in the wall, the tv was small and poorly placed, no fridge etc....MoreTripAdvisor.com7/23/2012
- I had a load of wet laundry fresh from the washer and there was no way to dry them....MoreTripAdvisor.com7/7/2012
- One awesome thing - a free shuttle pick up from the hotel about 9:45 am and drop off at the Hard Rock Cafe/Aquarium of the Bay for a visit to Fisherman's Wharf and all the activities available there....MoreTripAdvisor.com6/26/2012
- Flat screen TVs with some good channels and large bathrooms are also found....MoreTripAdvisor.com6/7/2012
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| Atmosphere | 75 | |
- Breakfast is available in a bistro-style setting....MoreTripAdvisor.com8/7/2012
- Away from the lobby the corridors and lift are shabby and dingy - lighting is yellow....MoreTripAdvisor.com7/23/2012
- Clean and quiet, with polite staff....MoreTripAdvisor.com7/7/2012
- Recent updates to the hotel give it a very modern feel in the lobby and restaurant area....MoreTripAdvisor.com6/7/2012
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| Lobby | 75 | |
- We loved the complimentary coffee and tea in the lobby in the morning....MoreTripAdvisor.com9/4/2012
- Walk to the right.This is a refurbished (lobby only) CY....MoreTripAdvisor.com7/29/2012
- Away from the lobby the corridors and lift are shabby and dingy - lighting is yellow....MoreTripAdvisor.com7/23/2012
- Recent updates to the hotel give it a very modern feel in the lobby and restaurant area....MoreTripAdvisor.com6/7/2012
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| Food | 66 | |
- And everyone really enjoyed their meals....MoreTripAdvisor.com8/10/2012
- I had a load of wet laundry fresh from the washer and there was no way to dry them....MoreTripAdvisor.com7/7/2012
- Great food and good prices....MoreTripAdvisor.com6/7/2012
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| Location | 100 | |
- The shuttle is really convenient for getting back fourth to the airport, very fast....MoreTripAdvisor.com9/4/2012
- There is a couple gas stations nearby for filling up the car.The hotel has a nice walking path along the Oyster Point area and to the Bay....MoreTripAdvisor.com7/29/2012
- The hotel is in a beautiful location right on the water....MoreTripAdvisor.com6/7/2012
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| Price | 50 | |
- Great food and good prices....MoreTripAdvisor.com6/7/2012
- When we found our room we were disappointed - looked like what we'd expect at a much cheaper budget hotel....MoreTripAdvisor.com6/5/2012
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| Room Quality | 100 | |
- The in room Wi-Fi worked great....MoreTripAdvisor.com9/4/2012
- Pros:- Fantastic Customer Service- Clean and up to date- Nice running path outside- Decent rooms and accommodations- Airport shuttle....MoreTripAdvisor.com6/7/2012
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| Room Size | 100 | |
- Room was very big and fairly clean....MoreTripAdvisor.com7/23/2012
- The rooms are decent size with a small couch, coffee table and desk....MoreTripAdvisor.com6/7/2012
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| Bar | 100 | |
- You can always head into South San Francisco (a short drive) for a local bar pizza.The property is clean and well kept....MoreTripAdvisor.com7/29/2012
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| Bathroom | 100 | |
- Flat screen TVs with some good channels and large bathrooms are also found....MoreTripAdvisor.com6/7/2012
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| Breakfast | 100 | |
- Breakfast is available in a bistro-style setting....MoreTripAdvisor.com8/7/2012
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| Pool | 100 | |
- -Nice indoor pool and spaCons:-Overpriced restaurant and no free breakfast-Only one washer and dryer for whole hotel-Six dollars to do laundry in said washer and dryer-Very few refrigerators available for rooms....MoreTripAdvisor.com6/7/2012
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| Restaurant | 100 | |
- The hotel restaurant is nice and has good food but is very overpriced....MoreTripAdvisor.com6/7/2012
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| Return Potential | 100 | |
- Overall , this is a nice hotel and I would stay here if traveling to San Francisco again...MoreTripAdvisor.com6/26/2012
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| View | 100 | |
- The hotel has a lovely view in the back of the water , with a walking trail, the front overlooks what looked like a storage unit business, but you do see the mountains, too The lobby appeared to have recently been updated and was clean and modern ....MoreTripAdvisor.com6/26/2012
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