| Staff | 90 | |
- Overall, the stay was pleasant, the rooms were clean and the staff was great....MoreTripAdvisor.com9/8/2012
- Shuttle service to and from airport, full breakfast, wireless internet, very pleasant front desk staff....MoreTripAdvisor.com8/17/2012
- the staff at breakfast was amazing they get your coffee, juice and deliver your omelets to your table....MoreTripAdvisor.com8/9/2012
- Room was promptly cleaned each morning and staff were friendly and attentive....MoreTripAdvisor.com8/6/2012
- Very helpful staff, nice and the rooms are really clean....MoreTripAdvisor.com7/26/2012
- The best thing about the shuttle is that it only services this hotel, so ten minutes or so in the morning was all we needed to be dropped off at the airport....MoreTripAdvisor.com7/21/2012
- The staff was very friendly, and breakfast was good....MoreTripAdvisor.com7/15/2012
- It's a great hotel, very confortable beds and spacious rooms, good quality furniture, and excellent service from the staff, would definetely come back!...MoreTripAdvisor.com7/9/2012
- The staff at HGI was amazing....MoreTripAdvisor.com7/8/2012
- When our room phone didn't work(and I did not see there was another in the room) the room service staff came to our room to take our order....MoreTripAdvisor.com7/8/2012
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| Room Quality | 83 | |
- Very clean hotel and rooms....MoreTripAdvisor.com8/9/2012
- We had a basic room with a nice queen bed....MoreTripAdvisor.com8/6/2012
- The room was clean and comfortable and the restaurant was light, airy and open-plan so very welcoming for singles or families....MoreTripAdvisor.com8/1/2012
- Very helpful staff, nice and the rooms are really clean....MoreTripAdvisor.com7/26/2012
- Our room was quiet, comfortable and clean....MoreTripAdvisor.com7/15/2012
- When our room phone didn't work(and I did not see there was another in the room) the room service staff came to our room to take our order....MoreTripAdvisor.com7/8/2012
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| Cleanliness | 100 | |
- Overall, the stay was pleasant, the rooms were clean and the staff was great....MoreTripAdvisor.com9/8/2012
- Very clean hotel and rooms....MoreTripAdvisor.com8/9/2012
- Room was promptly cleaned each morning and staff were friendly and attentive....MoreTripAdvisor.com8/6/2012
- Very helpful staff, nice and the rooms are really clean....MoreTripAdvisor.com7/26/2012
- Our room was quiet, comfortable and clean....MoreTripAdvisor.com7/15/2012
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| Location | 100 | |
- The location was also great because it is 2 miles from the airport and a short drive into the city....MoreTripAdvisor.com9/8/2012
- Next time I stay in San Francisco near the airport, I will stay here....MoreTripAdvisor.com8/17/2012
- This hotel is conveniently located near SFO (maybe 2-3 miles north) and the hotel offers a free shuttle....MoreTripAdvisor.com8/6/2012
- Great Stay Close To The Airport....MoreTripAdvisor.com8/1/2012
- The best thing about the shuttle is that it only services this hotel, so ten minutes or so in the morning was all we needed to be dropped off at the airport....MoreTripAdvisor.com7/21/2012
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| Amenities | 100 | |
- The hotel offers a shuttle to/from the airport (where the BART station is)....MoreTripAdvisor.com9/8/2012
- Parking is free, newspaper free, beds are number adjustable....MoreTripAdvisor.com8/9/2012
- This hotel is conveniently located near SFO (maybe 2-3 miles north) and the hotel offers a free shuttle....MoreTripAdvisor.com8/6/2012
- Perfect airport hotel with their own shuttle service....MoreTripAdvisor.com7/21/2012
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| Breakfast | 100 | |
- Shuttle service to and from airport, full breakfast, wireless internet, very pleasant front desk staff....MoreTripAdvisor.com8/17/2012
- the staff at breakfast was amazing they get your coffee, juice and deliver your omelets to your table....MoreTripAdvisor.com8/9/2012
- Terrific buffet breakfast with made -to-order omelettes....MoreTripAdvisor.com7/21/2012
- The staff was very friendly, and breakfast was good....MoreTripAdvisor.com7/15/2012
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| Customer Service | 66 | |
- Room was promptly cleaned each morning and staff were friendly and attentive....MoreTripAdvisor.com8/6/2012
- The best thing about the shuttle is that it only services this hotel, so ten minutes or so in the morning was all we needed to be dropped off at the airport....MoreTripAdvisor.com7/21/2012
- When our room phone didn't work(and I did not see there was another in the room) the room service staff came to our room to take our order....MoreTripAdvisor.com7/8/2012
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| Food | 100 | |
- the staff at breakfast was amazing they get your coffee, juice and deliver your omelets to your table....MoreTripAdvisor.com8/9/2012
- They had a delicious and extensive 'cafe' menu....MoreTripAdvisor.com8/1/2012
- Terrific buffet breakfast with made -to-order omelettes....MoreTripAdvisor.com7/21/2012
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| Beds | 100 | |
- Parking is free, newspaper free, beds are number adjustable....MoreTripAdvisor.com8/9/2012
- We had a basic room with a nice queen bed....MoreTripAdvisor.com8/6/2012
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| Return Potential | 100 | |
- Next time I stay in San Francisco near the airport, I will stay here....MoreTripAdvisor.com8/17/2012
- If we ever are in South San Fran we will stay here again!...MoreTripAdvisor.com7/8/2012
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| Atmosphere | 100 | |
- Will definitely be looking at a Hilton Garden Inn hotel in the next family vacation....MoreTripAdvisor.com7/26/2012
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| Internet Access | 100 | |
- Shuttle service to and from airport, full breakfast, wireless internet, very pleasant front desk staff....MoreTripAdvisor.com8/17/2012
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| Price | 100 | |
- Great Location and Price!....MoreTripAdvisor.com9/8/2012
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| Restaurant | 100 | |
- They had a delicious and extensive 'cafe' menu....MoreTripAdvisor.com8/1/2012
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| Room Service | 0 | |
- When our room phone didn't work(and I did not see there was another in the room) the room service staff came to our room to take our order....MoreTripAdvisor.com7/8/2012
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