| Cleanliness | 100 | |
- The rooms are immaculately clean with a small living room to boot....MoreTripAdvisor.com8/22/2012
- The room is nice and clean and the hotel offers free breakfast....MoreTripAdvisor.com8/16/2012
- The Hotel itself is nice and clean....MoreTripAdvisor.com8/11/2012
- Very close to SFO, with good shuttle service and clean rooms....MoreTripAdvisor.com8/7/2012
- Oh well, the room was clean, quiet and comfortable, especially since were were there for one night getting in late and leaving early (very early - 4 AM shuttle whose driver was entertaining and polite)....MoreTripAdvisor.com8/6/2012
- I have two more visits booked because of the great service and big clean rooms....MoreTripAdvisor.com8/4/2012
- Room was clean and quiet....MoreTripAdvisor.com6/20/2012
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| Location | 100 | |
- Easy walking distance to the train station....MoreTripAdvisor.com8/22/2012
- Close to the airport, Bart station and a whole bunch of Chinese restaurants within walking distance....MoreTripAdvisor.com8/16/2012
- The hotel is 3 minutes away from the airport and provides a free shuttle....MoreTripAdvisor.com8/11/2012
- The location is great, 5 minute walk to Caltrain/Bart station, and close to SFO as well....MoreTripAdvisor.com8/7/2012
- The shuttle ride takes about 10 minutes, and brings you to a small business district in a predominantly Asian area (with some interesting food)....MoreTripAdvisor.com7/23/2012
- Good location to airport and rental car return....MoreTripAdvisor.com6/20/2012
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| Staff | 83 | |
- The hotel staff are nothing but friendly and professional....MoreTripAdvisor.com8/22/2012
- I called to complain and the front desk lady seen rude and no apologies what so ever....MoreTripAdvisor.com8/16/2012
- Front desk staffs are friendly and nice....MoreTripAdvisor.com8/7/2012
- Excellent staff that was very attentive and often offered to assist with suggesting places to eat and even gave recommendation on certain dishes....MoreTripAdvisor.com8/4/2012
- Very friendly staff since the van driver who picked us up in the airport until the reception....MoreTripAdvisor.com7/24/2012
- The staff is very professional and helpful, particularly Sabrina and Maria....MoreTripAdvisor.com7/23/2012
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| Customer Service | 80 | |
- The hotel staff are nothing but friendly and professional....MoreTripAdvisor.com8/22/2012
- I called to complain and the front desk lady seen rude and no apologies what so ever....MoreTripAdvisor.com8/16/2012
- She is friendly, helpful and truly cares about the guests....MoreTripAdvisor.com8/7/2012
- I have two more visits booked because of the great service and big clean rooms....MoreTripAdvisor.com8/4/2012
- The staff is very professional and helpful, particularly Sabrina and Maria....MoreTripAdvisor.com7/23/2012
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| Amenities | 100 | |
- The hotel is 3 minutes away from the airport and provides a free shuttle....MoreTripAdvisor.com8/11/2012
- Very comfortable bed and two TVs....MoreTripAdvisor.com8/7/2012
- A coin laundry is available, and there’s a small, but decent, fitness room....MoreTripAdvisor.com7/23/2012
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| Atmosphere | 66 | |
- It was loud enough to keep me awake and woke me up early in the morning....MoreTripAdvisor.com8/16/2012
- Newer property surrounded by food options ranging from Asian to Italian to American Coffee house....MoreTripAdvisor.com8/4/2012
- Room was clean and quiet....MoreTripAdvisor.com6/20/2012
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| Breakfast | 100 | |
- Free breakfast is very decent and offers some variety of choices....MoreTripAdvisor.com8/22/2012
- The room is nice and clean and the hotel offers free breakfast....MoreTripAdvisor.com8/16/2012
- There’s also a free breakfast.As for the room, we were upgraded to a “suite,” which had a separate area with a work desk, a sleeper couch, a good-sized refrigerator, and a microwave....MoreTripAdvisor.com7/23/2012
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| Food | 100 | |
- I really liked the sausage egg biscuit, which makes a great grab-and-go option....MoreTripAdvisor.com8/7/2012
- Newer property surrounded by food options ranging from Asian to Italian to American Coffee house....MoreTripAdvisor.com8/4/2012
- The shuttle ride takes about 10 minutes, and brings you to a small business district in a predominantly Asian area (with some interesting food)....MoreTripAdvisor.com7/23/2012
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| Room Quality | 100 | |
- The room is nice and clean and the hotel offers free breakfast....MoreTripAdvisor.com8/16/2012
- Room is a spacious suite....MoreTripAdvisor.com8/7/2012
- Room was clean and quiet....MoreTripAdvisor.com6/20/2012
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| Room Size | 100 | |
- The rooms are immaculately clean with a small living room to boot....MoreTripAdvisor.com8/22/2012
- Room is a spacious suite....MoreTripAdvisor.com8/7/2012
- A coin laundry is available, and there’s a small, but decent, fitness room....MoreTripAdvisor.com7/23/2012
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| Restaurant | 100 | |
- Great local restaurants are conveniently just accross the hotel....MoreTripAdvisor.com8/22/2012
- The area has a lot of restaurants and one interesting good Chinese place (the Kitchen) just across is worth being checked out....MoreTripAdvisor.com8/11/2012
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| Bathroom | 100 | |
- The bed is fine, and the bath and shower were acceptable.This was a very decent hotel, at a very decent price....MoreTripAdvisor.com7/23/2012
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| Beds | 100 | |
- Very comfortable bed and two TVs....MoreTripAdvisor.com8/7/2012
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| Business Friendly | 100 | |
- There is a small business center, with free computers and printers....MoreTripAdvisor.com7/23/2012
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| Management | 100 | |
- This is an attractively designed and professionally managed business hotel....MoreTripAdvisor.com7/23/2012
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| Price | 100 | |
- The bed is fine, and the bath and shower were acceptable.This was a very decent hotel, at a very decent price....MoreTripAdvisor.com7/23/2012
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