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Hotel Keen

425 High St Palo Alto, CA 94301

· Hotel Class:2 stars

Rating: 4.0 out of 5"10 user ratings · Business Center ·

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Description

Hotel Keen is located in central Palo Alto, close to Stanford Shopping Center, Stanford University, and Stanford University Arboretum. Nearby points of interest also include Stanford Mausoleum and Stanford Stadium. This hotel has a business center and offers limo/town car service. Complimentary wireless and wired high-speed Internet access is available Morein public areas. A bar/lounge is open for drinks. The hotel serves a complimentary breakfast. Guest parking is complimentary. Other property amenities at this Art Deco property include multilingual staff and express check-in. This is a smoke-free property. A total renovation of this property was completed in June 2010. 42 air-conditioned guestrooms at Hotel Keen feature iPod docking stations and complimentary newspapers. Beds come with signature bedding and down comforters. Furnishings include desks and ergonomic chairs. Bathrooms feature showers, complimentary toiletries, and hair dryers. Partially open bathrooms are available in select guestrooms. Wired high-speed and wireless Internet access is complimentary. Guestrooms offer cordless phones with voice mail, as well as free local calls (restrictions may apply). LCD televisions are available in guestrooms. A turndown service is available nightly, housekeeping is offered daily, and guests may request irons/ironing boards. Guestrooms are all non-smoking.

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User reviews

Attribute	Score	Number of Reviews
Rating: 4.0 out of 5"10 reviewsWhat's this?

Location	100	5 reviews
Pros:- Location: It's downtown, and walking distance to everything, but it's a block off of University so it isn't too loud....MoreTripAdvisor.com8/27/2012 Central location within Palo Alto and convenient for my business meetings in the Bay Area....MoreTripAdvisor.com7/9/2012 The hotel is located in the heart of downtown Palo Alto, a nice location, with lots of places to eat....MoreTripAdvisor.com6/6/2012 Great boutique hotel, convenient to everything in town and around Stanford....MoreTripAdvisor.com5/26/2012 Located in the heart of downtown Palo Alto with easy access to food and entertainment....MoreTripAdvisor.com5/19/2012
Beds	50	4 reviews
Bed was so comfy, pillows were great!...MoreTripAdvisor.com7/9/2012 I was sitting in bed working on my laptop and I could hear the phone conversation of the person in the next room, who was probably just on the other side of the wall....MoreTripAdvisor.com7/9/2012 The room was very small, the bed barely fit....MoreTripAdvisor.com6/6/2012 Super shower, products and comfy bed....MoreTripAdvisor.com5/26/2012
Customer Service	75	4 reviews
Service is great!...MoreTripAdvisor.com8/22/2012 Service is friendly....MoreTripAdvisor.com7/9/2012 Complained at the desk, but they didn't know what to do about it....MoreTripAdvisor.com6/6/2012 Very friendly hotel staff greeted us as we came and went!...MoreTripAdvisor.com5/26/2012
Staff	100	4 reviews
They are always very personable and helpful....MoreTripAdvisor.com8/22/2012 Service is friendly....MoreTripAdvisor.com7/9/2012 Very friendly hotel staff greeted us as we came and went!...MoreTripAdvisor.com5/26/2012 Well situated hotel in Palo Alto.Rooms small but clean.Staff helpful and friendly...MoreTripAdvisor.com5/13/2012
Room Quality	66	3 reviews
The rooms are always very clean and have windows you can open to get fresh air....MoreTripAdvisor.com8/22/2012 The staff was amazing, helpful, chatty/friendly (in a good way), the breakfast was great, showers hot and the room I was in had a cool white-board like wall that you can actually write on (perfect for planning your day, keeping little ones occupied maybe?...MoreTripAdvisor.com7/9/2012 I was sitting in bed working on my laptop and I could hear the phone conversation of the person in the next room, who was probably just on the other side of the wall....MoreTripAdvisor.com7/9/2012
Bathroom	50	2 reviews
Also no bathroom door - just a curtain to pull across, which I think would be awkward with another person....MoreTripAdvisor.com5/31/2012 Super shower, products and comfy bed....MoreTripAdvisor.com5/26/2012
Cleanliness	100	2 reviews
The rooms are always very clean and have windows you can open to get fresh air....MoreTripAdvisor.com8/22/2012 Well situated hotel in Palo Alto.Rooms small but clean.Staff helpful and friendly...MoreTripAdvisor.com5/13/2012
Food	100	2 reviews
Very generous complimentary food offerings from espresso all the time to cookies after 8 pm and a lovely continental breakfast in the morning....MoreTripAdvisor.com5/26/2012 Located in the heart of downtown Palo Alto with easy access to food and entertainment....MoreTripAdvisor.com5/19/2012
Room Size	50	2 reviews
The room was very small, the bed barely fit....MoreTripAdvisor.com6/6/2012 Well situated hotel in Palo Alto.Rooms small but clean.Staff helpful and friendly...MoreTripAdvisor.com5/13/2012
Amenities	100	1 review
I appreciated that (also the blue foot-lights in the halls)- Lobby has a mini shop with beer, wine, soda and snacks available all night, plus they offered me a complimentary glass of wine when I checked in, which I thought was a nice touch (they have wine tastings in the evening and there was some left over, so score)....MoreTripAdvisor.com8/27/2012
Atmosphere	100	1 review
I like the simple yet tasteful furnishings - very modern stylistic decor....MoreTripAdvisor.com7/9/2012
Breakfast	100	1 review
Very generous complimentary food offerings from espresso all the time to cookies after 8 pm and a lovely continental breakfast in the morning....MoreTripAdvisor.com5/26/2012
Management	100	1 review
Given that the downtown core is usually pretty busy, you can usually manage to find free spots and lots and the windows are usually pretty reasonable (ie: free after 5pm until 10 am)....MoreTripAdvisor.com7/9/2012
Price	100	1 review
It's modern, well decorated and well/fairly priced....MoreTripAdvisor.com7/9/2012
Value	100	1 review
Bottom line - great value in a great location in Palo Alto....MoreTripAdvisor.com5/19/2012
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Most recent reviews

Awesome staff and location
Rating: 5.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/2/2013I love staying at Hotel Keen and have had an amazing experience every time. The guys at the front desk are very accommodating and have a great sense of humour! The know all the good places to eat ... Read full review
small metro hotel
Rating: 5.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/27/2013We spent a night at the Hotel Keen. This was our third night at this centrally located, hip, small, boutique hotel in Palo Alto. The hotel is 1/2 block off university and 3 blocks from the main ... Read full review
Small and loud
Rating: 2.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/23/2013Amazing location, cute decor, and friendly staff. However, you can hear everything going on in the other rooms and halway. The air is directly over your bed and blowing on your face all night. Sho... Read full review
Great location for downtown Palo Alto
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/10/2013Rooms are small with hanging space limited to a hook on the wall, this is OK for single traveler short stays but would be an issue with couples who are looking for a Palo Alto base for a a week or... Read full review
Small and superb!
Rating: 5.0 out of 5"by a TripAdvisor member at TripAdvisor.com12/20/2012Yes, rooms are very small...let's get that out of the way. It's Palo Alto...do you have any idea what real estate costs?? Are you really interested in hiding in your room anyhow? I recently stayed... Read full review

See all 10 reviews on TripAdvisor

Hotel Keen

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Description

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User reviews

Most recent reviews

Awesome staff and location

small metro hotel

Small and loud

Great location for downtown Palo Alto

Small and superb!

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