| Location | 60 | |
- Anyway, you can blast the little things, but for me, it was a great stay and relatively quiet given the close proximity to the highway....MoreTripAdvisor.com8/29/2012
- Doors didn't close completely....MoreTripAdvisor.com8/13/2012
- Near airport, but no hot water when we arrived.......MoreTripAdvisor.com8/5/2012
- Nice quiet room near San Francisco Airport....MoreTripAdvisor.com8/4/2012
- Nice hotel near airport and a few miles from the downtown San Mateo Caltrain station....MoreTripAdvisor.com7/25/2012
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| Bathroom | 25 | |
- You didn't even have to move while showering and it would creak....MoreTripAdvisor.com8/24/2012
- My biggest complaint is that the water pressure in the shower is so poor that it might as well be mist....MoreTripAdvisor.com8/15/2012
- You wouldn't want to take a bath in the tub....MoreTripAdvisor.com8/13/2012
- The room was big, fairly nice - comfortable bed and clean bathroom....MoreTripAdvisor.com8/4/2012
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| Customer Service | 0 | |
- Talked with the manager the next day and there wasn't anything they could do since we booked through Expedia, but she had a much better sense of customer service and apologized....MoreTripAdvisor.com8/5/2012
- Not only was the manager on duty sign not labeled, but their business cards had the manager name whited out!One day there was no hot water for the entire hotel and they were scrambling to get plumbers to fix the problem....MoreTripAdvisor.com8/2/2012
- Actually I had to return twice, the woman who knows how to operate credit card refunds has sporadic availability). ...MoreCitysearch.com5/12/2006
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| Management | 0 | |
- If the hotel management would show a little TLC to the hotel and fix the issues, I'd give this 3 stars....MoreTripAdvisor.com8/15/2012
- Talked with the manager the next day and there wasn't anything they could do since we booked through Expedia, but she had a much better sense of customer service and apologized....MoreTripAdvisor.com8/5/2012
- Not only was the manager on duty sign not labeled, but their business cards had the manager name whited out!One day there was no hot water for the entire hotel and they were scrambling to get plumbers to fix the problem....MoreTripAdvisor.com8/2/2012
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| Room Quality | 66 | |
- The parking lot was a bit confusing but everything worked out.When we got to our room we noticed a strong cigarette smell in our Non-Smoking room....MoreTripAdvisor.com9/3/2012
- But, the accomodations where great, the desk staff wonderful, the room very clean and tidy with an unknown nuance to me, motion sensor light switches that blink to indicate the location, who would have thought....MoreTripAdvisor.com8/29/2012
- Nice quiet room near San Francisco Airport....MoreTripAdvisor.com8/4/2012
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| Staff | 66 | |
- We were greeted and checked in by very friendly staff and the process was fast and easy....MoreTripAdvisor.com9/3/2012
- But, the accomodations where great, the desk staff wonderful, the room very clean and tidy with an unknown nuance to me, motion sensor light switches that blink to indicate the location, who would have thought....MoreTripAdvisor.com8/29/2012
- Nice parking lot and safe area.We were disappointed when we arrived and were greeted by a rude night staff worker who advised us there would be no hot water until 6am as they it was being repaired....MoreTripAdvisor.com8/5/2012
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| Atmosphere | 50 | |
- Our room was facing the interstate, the noise was fine when you were inside but if you opened the window or wanted to go outside you were face with the typical noise from an interstate....MoreTripAdvisor.com9/3/2012
- Nice quiet room near San Francisco Airport....MoreTripAdvisor.com8/4/2012
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| Cleanliness | 100 | |
- But, the accomodations where great, the desk staff wonderful, the room very clean and tidy with an unknown nuance to me, motion sensor light switches that blink to indicate the location, who would have thought....MoreTripAdvisor.com8/29/2012
- The room was big, fairly nice - comfortable bed and clean bathroom....MoreTripAdvisor.com8/4/2012
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| Amenities | 0 | |
- There was a small hole in the wall behind out flat screen tv, it had probably been done by a previous guest and it had not been fixed it....MoreTripAdvisor.com9/3/2012
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| Beds | 100 | |
- The room was big, fairly nice - comfortable bed and clean bathroom....MoreTripAdvisor.com8/4/2012
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| Check In / Check Out | 100 | |
- We were greeted and checked in by very friendly staff and the process was fast and easy....MoreTripAdvisor.com9/3/2012
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| Price | 0 | |
- They tried to charge me for two nights instead of one....MoreCitysearch.com5/12/2006
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| Quality of Stay | 100 | |
- Anyway, you can blast the little things, but for me, it was a great stay and relatively quiet given the close proximity to the highway....MoreTripAdvisor.com8/29/2012
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| Room Size | 100 | |
- The room was big, fairly nice - comfortable bed and clean bathroom....MoreTripAdvisor.com8/4/2012
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