| Room Quality | 62 | |
- The room are well-appointed and big enough....MoreTripAdvisor.com9/5/2012
- The room was very clean, it was very quiet, and we got good nights sleep....MoreTripAdvisor.com8/16/2012
- It's very clean and the rooms have been remodeled recently....MoreTripAdvisor.com8/1/2012
- Overall, we were very happy with the room itself....MoreTripAdvisor.com7/28/2012
- Room has no curtains and they double charged my credit card....MoreTripAdvisor.com7/24/2012
- They came knocking on my door after we had left and told us to put the room number on the receipt after he had paid....MoreTripAdvisor.com7/20/2012
- I would like to say that I stay at this hotel nearly every time I travel to the area as it is clean and the rooms are large and comfortable....MoreTripAdvisor.com7/18/2012
- First room they tried to put us in wasn't clean....MoreTripAdvisor.com7/2/2012
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| Cleanliness | 75 | |
- The room was very clean, it was very quiet, and we got good nights sleep....MoreTripAdvisor.com8/16/2012
- It's very clean and the rooms have been remodeled recently....MoreTripAdvisor.com8/1/2012
- I would like to say that I stay at this hotel nearly every time I travel to the area as it is clean and the rooms are large and comfortable....MoreTripAdvisor.com7/18/2012
- First room they tried to put us in wasn't clean....MoreTripAdvisor.com7/2/2012
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| Customer Service | 0 | |
- After 30 minutes of this, I called the front desk to ask them to come up, find these people, and ask them to quiet down....MoreTripAdvisor.com7/28/2012
- That makes no sense, how can one phone call comes up with two reservations, Also When I was there the front desk never mentioned anything abt the double reservation....MoreTripAdvisor.com7/24/2012
- I asked her to call her shuttle driver and ask him where he was....MoreTripAdvisor.com7/23/2012
- They came knocking on my door after we had left and told us to put the room number on the receipt after he had paid....MoreTripAdvisor.com7/20/2012
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| Management | 0 | |
- I called holiday inn, and the Manager Anna Maria claim that was no show fee for the room I reserve, I told her I was there the 29th, then she said it's for another reservation???...MoreTripAdvisor.com7/24/2012
- Getting to the hotel about 8:40 PM, we were just in time to see someone we would learn the next day was the general manager, but she didn't say a word to us (I was clearly steamed), she just left the hotel after I started chewing on the desk clerk/assistant manager....MoreTripAdvisor.com7/23/2012
- So now they charged us twice for the bill, and still haven't heard back from the manager to clear this up....MoreTripAdvisor.com7/20/2012
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| Staff | 66 | |
- There is a workout room, pool, and business center- spacious and comfortable.The staff is pleasant and multi-lingual....MoreTripAdvisor.com9/5/2012
- Very Friendly....MoreTripAdvisor.com8/16/2012
- the ones making the noise were the ones working the front desk!!...MoreTripAdvisor.com7/28/2012
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| Amenities | 100 | |
- There are common areas if you want to hang out with a larger group; couches and coffee tables are available for comfort....MoreTripAdvisor.com9/5/2012
- Very satisfied, free parking, free wi-fi, exercise room and hot tub....MoreTripAdvisor.com7/2/2012
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| Atmosphere | 50 | |
- There are common areas if you want to hang out with a larger group; couches and coffee tables are available for comfort....MoreTripAdvisor.com9/5/2012
- His log - sitting on the floor in front of me, told a different story....MoreTripAdvisor.com7/23/2012
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| Beds | 100 | |
- You are near enough to the airport and it is only a 15 minute drive to SFO downtown.-The beds are very comfortable....MoreTripAdvisor.com9/5/2012
- Bed was very comfortable....MoreTripAdvisor.com7/2/2012
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| Location | 100 | |
- You are near enough to the airport and it is only a 15 minute drive to SFO downtown.-The beds are very comfortable....MoreTripAdvisor.com9/5/2012
- I would stay here again if I need to be close to San Fran, and don't want to pay the triple for a hotel in downtown SF....MoreTripAdvisor.com8/1/2012
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| Quality of Stay | 50 | |
- But all in all we were very pleased with our stay....MoreTripAdvisor.com8/16/2012
- Had one of the worst hotel experiences in a very long time at the Holiday Inn & Suites - San Mateo (SFO)....MoreTripAdvisor.com7/23/2012
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| Family / Kid Friendly | 100 | |
- This is a great place for families and teams, I observed....MoreTripAdvisor.com9/5/2012
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| Fitness Center | 100 | |
- There is a workout room, pool, and business center- spacious and comfortable.The staff is pleasant and multi-lingual....MoreTripAdvisor.com9/5/2012
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| Internet Access | 100 | |
- Very satisfied, free parking, free wi-fi, exercise room and hot tub....MoreTripAdvisor.com7/2/2012
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| Pool | 100 | |
- There is a workout room, pool, and business center- spacious and comfortable.The staff is pleasant and multi-lingual....MoreTripAdvisor.com9/5/2012
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| Return Potential | 100 | |
- I would stay here again if I need to be close to San Fran, and don't want to pay the triple for a hotel in downtown SF....MoreTripAdvisor.com8/1/2012
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| Room Size | 100 | |
- There is a workout room, pool, and business center- spacious and comfortable.The staff is pleasant and multi-lingual....MoreTripAdvisor.com9/5/2012
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| Value | 100 | |
- Pleasant and a good value for families!....MoreTripAdvisor.com9/5/2012
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