| Room Quality | 66 | |
- The suite has decent space, I like the separate living room and bed room with french door that we can close for a quiet night sleep....MoreTripAdvisor.com9/7/2012
- On top of that we had to move rooms from a 2 bedroom to a 1 because the 2 bedroom had wallpaper falling off the walls and smelled and was extremely off putting....MoreTripAdvisor.com7/28/2012
- Also had a fireplace in the room....MoreTripAdvisor.com7/23/2012
- the rooms were large and equiped with everything we needed....MoreTripAdvisor.com6/30/2012
- The "french doors" for the adjoining room do not lock properly - only the lock at the top of the doors works, the bottom one does not lock - and one could easily break in by simply pushing hard on it....MoreTripAdvisor.com4/13/2012
- The rooms are well furnished with kitchen items to be able to cook if desired, the bed is comfortable and the bathroom products (lotion/shampoo) were very nice....MoreTripAdvisor.com12/4/2011
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| Location | 80 | |
- :-)Oh, and the best part is there is a HUGE mall right behind the hotel and within walking distance!!!...MoreTripAdvisor.com9/3/2012
- There are many shops nearby which makes it convenient....MoreTripAdvisor.com7/23/2012
- We had to walk out to the driving lane and open the doors ourselves to load our own bags....MoreTripAdvisor.com12/4/2011
- The location is very good too....MoreTripAdvisor.com10/31/2011
- Located in a nice safe location; very close by a mall, shops, stores, restaurants, and freeway4....MoreTripAdvisor.com10/5/2011
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| Breakfast | 75 | |
- The free breakfast has good varieties and decent food....MoreTripAdvisor.com9/7/2012
- The next day we went to breakfast came back and out keys did not work....MoreTripAdvisor.com7/28/2012
- And the breakfast was wonderful....MoreTripAdvisor.com6/30/2012
- Very good price and good location, breakfast can be better....MoreTripAdvisor.com10/31/2011
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| Staff | 50 | |
- Staff are very nice and always willing to help....MoreTripAdvisor.com9/7/2012
- Our whole experience was ruined due to rude staff and poor customer service....MoreTripAdvisor.com7/28/2012
- The best part is the staff....MoreTripAdvisor.com6/30/2012
- The worst part is that we came back after a day's outing and the cleaning staff had not properly closed the door, and the door was actually ajar by several inches!!...MoreTripAdvisor.com4/13/2012
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| Amenities | 66 | |
- I did enjoy the couch, and TV in the living room....MoreTripAdvisor.com7/23/2012
- The rooms are well furnished with kitchen items to be able to cook if desired, the bed is comfortable and the bathroom products (lotion/shampoo) were very nice....MoreTripAdvisor.com12/4/2011
- 2.the laundry facilities are dirty and never available....MoreTripAdvisor.com12/4/2011
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| Cleanliness | 33 | |
- It was clean and we took our own food to save some money....MoreTripAdvisor.com9/3/2012
- The worst part is that we came back after a day's outing and the cleaning staff had not properly closed the door, and the door was actually ajar by several inches!!...MoreTripAdvisor.com4/13/2012
- 2.the laundry facilities are dirty and never available....MoreTripAdvisor.com12/4/2011
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| Beds | 100 | |
- The suite has decent space, I like the separate living room and bed room with french door that we can close for a quiet night sleep....MoreTripAdvisor.com9/7/2012
- The rooms are well furnished with kitchen items to be able to cook if desired, the bed is comfortable and the bathroom products (lotion/shampoo) were very nice....MoreTripAdvisor.com12/4/2011
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| Customer Service | 0 | |
- When we called the front desk to change the room the woman at the front desk, Perlita gave us an attitude and had extremely poor service....MoreTripAdvisor.com7/28/2012
- I didn't want to take them out and the front desk just said to check back.3....MoreTripAdvisor.com12/4/2011
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| Food | 100 | |
- The free breakfast has good varieties and decent food....MoreTripAdvisor.com9/7/2012
- It was clean and we took our own food to save some money....MoreTripAdvisor.com9/3/2012
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| Pool | 100 | |
- Fitness center and pool that the kids enjoyed....MoreTripAdvisor.com9/3/2012
- The kids all loved the pool!...MoreTripAdvisor.com6/30/2012
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| Return Potential | 50 | |
- Excellent Stay -- a home away from home....MoreTripAdvisor.com9/7/2012
- Once we arrived we discovered they wouldn't take us back to the airport when we left because we had a flight at 9:00am and they don't go to the airport "that early"....MoreTripAdvisor.com12/4/2011
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| Room Size | 100 | |
- The suite has decent space, I like the separate living room and bed room with french door that we can close for a quiet night sleep....MoreTripAdvisor.com9/7/2012
- the rooms were large and equiped with everything we needed....MoreTripAdvisor.com6/30/2012
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| Bathroom | 100 | |
- The rooms are well furnished with kitchen items to be able to cook if desired, the bed is comfortable and the bathroom products (lotion/shampoo) were very nice....MoreTripAdvisor.com12/4/2011
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| Fitness Center | 100 | |
- Fitness center and pool that the kids enjoyed....MoreTripAdvisor.com9/3/2012
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| Price | 100 | |
- The price is very good....MoreTripAdvisor.com10/31/2011
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| Reservations | 0 | |
- Less that 24 hours before I was to arrive, I got an e-mail saying the reservation had been cancelled....MoreTripAdvisor.com11/14/2011
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| Value | 100 | |
- The price is very good....MoreTripAdvisor.com10/31/2011
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