| Staff | 100 | |
- The hotel is nice and has two very different sections: the modern "high rise" section and the "garden" section, which overlooks the pool and garden areas.The staff is very nice, and Vince, who works at the front desk, makes return travelers feel like old friends....MoreTripAdvisor.com9/3/2012
- The check in reception desk staff was friendly and professional....MoreTripAdvisor.com8/22/2012
- The hotel exterior looked a bit old, but the rooms were clean and had up-to-date decorations and appliances, the beds were comfortable, staff were helpful and friendly....MoreTripAdvisor.com7/31/2012
- The breakfast was sumptuous and staff was courteous....MoreTripAdvisor.com5/17/2012
- The staff was great upon our late check-in....MoreTripAdvisor.com5/16/2012
- The staff was extremely accomodating and friendly....MoreCitysearch.com3/22/2010
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| Cleanliness | 100 | |
- This full service Hilton property is the typical older looking outside but nicely renovated interior.I found the lobby very inviting as well as the other spaces around the lobby bar and restaurant.The rooms were clean and renovated as well......MoreTripAdvisor.com8/30/2012
- The hotel exterior looked a bit old, but the rooms were clean and had up-to-date decorations and appliances, the beds were comfortable, staff were helpful and friendly....MoreTripAdvisor.com7/31/2012
- The hotel is welcoming, rooms are nice and clean, the lounge area was also a nice place to sip an overpriced glass of wine and work....MoreTripAdvisor.com6/10/2012
- The hotel was neat and clean and so were the rooms....MoreTripAdvisor.com5/17/2012
- The rooms were fine: comfortable beds, clean bathroom, working flat screen....MoreTripAdvisor.com5/16/2012
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| Room Quality | 75 | |
- The rooms are comfortable and there is no charge for parking!...MoreTripAdvisor.com9/3/2012
- Our room does not have a bar, nor a frig and when I asked why there is no frig, I was told it's only available upon request and cost $15.00.The walls are so thin, you can hear the conversation on the other room and so it's hard to sleep because of the noise....MoreTripAdvisor.com7/29/2012
- The hotel was neat and clean and so were the rooms....MoreTripAdvisor.com5/17/2012
- The rooms were fine: comfortable beds, clean bathroom, working flat screen....MoreTripAdvisor.com5/16/2012
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| Atmosphere | 50 | |
- The lobby was large and relaxing....MoreTripAdvisor.com8/22/2012
- The loud singing has been going on since 6:30pm and the front desk just informed me that it will keep going until 11pm....MoreTripAdvisor.com6/26/2012
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| Beds | 100 | |
- The bed was comfortable....MoreTripAdvisor.com8/22/2012
- The rooms were fine: comfortable beds, clean bathroom, working flat screen....MoreTripAdvisor.com5/16/2012
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| Customer Service | 50 | |
- Noisy and management doesn't care....MoreTripAdvisor.com6/26/2012
- The staff was extremely accomodating and friendly....MoreCitysearch.com3/22/2010
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| Location | 100 | |
- Woo-hoo!There are many restaurants near by and it is also close to BART, which can take you into the City, or north to Berkeley....MoreTripAdvisor.com9/3/2012
- This hotel is conveniently located close to I-880 and surrounded by serveral malls and many restaurants, it is very convenient to visit various part of Northern California if you have a car....MoreTripAdvisor.com7/31/2012
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| Restaurant | 100 | |
- Woo-hoo!There are many restaurants near by and it is also close to BART, which can take you into the City, or north to Berkeley....MoreTripAdvisor.com9/3/2012
- This full service Hilton property is the typical older looking outside but nicely renovated interior.I found the lobby very inviting as well as the other spaces around the lobby bar and restaurant.The rooms were clean and renovated as well......MoreTripAdvisor.com8/30/2012
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| Amenities | 100 | |
- The rooms were fine: comfortable beds, clean bathroom, working flat screen....MoreTripAdvisor.com5/16/2012
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| Bar | 0 | |
- I asked what it is for and was told that in case something got damage or if we get something from the bar....MoreTripAdvisor.com7/29/2012
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| Bathroom | 100 | |
- The rooms were fine: comfortable beds, clean bathroom, working flat screen....MoreTripAdvisor.com5/16/2012
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| Breakfast | 100 | |
- The breakfast was sumptuous and staff was courteous....MoreTripAdvisor.com5/17/2012
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| Check In / Check Out | 100 | |
- The check in reception desk staff was friendly and professional....MoreTripAdvisor.com8/22/2012
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| Internet Access | 0 | |
- Because it charges for Internet....MoreTripAdvisor.com6/10/2012
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| Lobby | 100 | |
- The lobby was large and relaxing....MoreTripAdvisor.com8/22/2012
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| Management | 0 | |
- Noisy and management doesn't care....MoreTripAdvisor.com6/26/2012
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| Pool | 100 | |
- Awesome heated pool....MoreTripAdvisor.com7/31/2012
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| View | 100 | |
- I was on the first floor, and there was even a small patio overlooking a pleasant courtyard....MoreTripAdvisor.com5/16/2012
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