| Room Quality | 75 | |
- We immediately called down to the front desk to explain the situation and were told that we did not book that room, but that we could have that room anyways....MoreTripAdvisor.com9/7/2012
- Very nice accommodations...beautiful rooms, with dark wood, very warm......MoreTripAdvisor.com6/23/2012
- Our rooms were very well appointed and equipped....MoreTripAdvisor.com12/30/2011
- Nice room and cocktail hour, but that's about it....MoreTripAdvisor.com11/20/2011
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| Staff | 100 | |
- Staff let me check in early, rooms are luxurious, staff very friendly and great breakfast in the morning....MoreTripAdvisor.com7/7/2012
- very friendly and welcoming......MoreTripAdvisor.com6/23/2012
- The staff was very responsive with extra coffee pods for the mornings, etc....MoreTripAdvisor.com12/30/2011
- The selection of both beverages and hors d'oeuvres was tremendous, the staff were friendly, and there was enough variety available to make us regret having committed to dinner reservations following that each night....MoreTripAdvisor.com11/20/2011
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| Amenities | 100 | |
- They have nice breakfast, happy hours in evening - yes free booze, a limo shuttle for free, clean rooms and good access to 280, 880 - all cities Like Sunnyvale, Santa Clara, San Jose, mountain view....MoreTripAdvisor.com5/27/2012
- The room was very big with a huge and comfortable bed and big TV.The breakfast choices were diverse enough and WiFi was also complimentary.What I liked the most was the heated swimming pool and spa, open 24h.Even though I haven't used it, they have a limousine service from and to San Jose airport....MoreTripAdvisor.com9/12/2011
- The service was good and it has all the amenities....MoreCitysearch.com9/15/2008
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| Customer Service | 33 | |
- After double-checking our reservation, my husband called down again, and again we were not offered any apologies and we were told that we could move for the third time....MoreTripAdvisor.com9/7/2012
- To begin with, we flew into San Jose and when I called the hotel to request that we be picked up (what I was told to do when I called several days prior to our arrival), I was told that the limo was unavailable and we should simply grab a cab and the driver should come to the front desk for payment from the hotel....MoreTripAdvisor.com11/20/2011
- The service was good and it has all the amenities....MoreCitysearch.com9/15/2008
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| Atmosphere | 100 | |
- But like I said a great place to chill out...Was hot hot hot during day and cools off in evening (bring sweater)......MoreTripAdvisor.com6/23/2012
- Definitely a cozy spot....MoreCitysearch.com9/15/2008
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| Bar | 50 | |
- free drinks 5-7pm nightly and a nice breakfast spread in morning......MoreTripAdvisor.com6/23/2012
- I had to stand near to the door into my room to get a 2-bar signal strength....MoreTripAdvisor.com12/27/2011
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| Cleanliness | 100 | |
- They have nice breakfast, happy hours in evening - yes free booze, a limo shuttle for free, clean rooms and good access to 280, 880 - all cities Like Sunnyvale, Santa Clara, San Jose, mountain view....MoreTripAdvisor.com5/27/2012
- Included in our room rate, that in itself was a great value.Our room was very clean and comfortable, however, the balance of the property was dingy and very much in need of a good upgrade....MoreTripAdvisor.com11/20/2011
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| Location | 100 | |
- Located right near highway 280..numerous "apple" buildings......MoreTripAdvisor.com6/23/2012
- The convenience stores are just next door....MoreTripAdvisor.com5/27/2012
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| Pool | 100 | |
- However, having said that, it's a great place for your significant other to hang by the pool/hot tub and chill while you work......MoreTripAdvisor.com6/23/2012
- It also has a nice pool (small, but nice), which you may need when it's hot in silicon valley....MoreCitysearch.com9/15/2008
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| Beds | 100 | |
- The rooms are fairly large and well maintained and the beds and pillows were good enough....MoreTripAdvisor.com9/7/2012
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| Breakfast | 100 | |
- free drinks 5-7pm nightly and a nice breakfast spread in morning......MoreTripAdvisor.com6/23/2012
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| Family / Kid Friendly | 100 | |
- Great for family or business.....MoreTripAdvisor.com12/30/2011
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| Price | 100 | |
- Very convenient, comfortable, friendly and well priced....MoreTripAdvisor.com12/30/2011
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| Reservations | 0 | |
- After double-checking our reservation, my husband called down again, and again we were not offered any apologies and we were told that we could move for the third time....MoreTripAdvisor.com9/7/2012
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| Return Potential | 0 | |
- After double-checking our reservation, my husband called down again, and again we were not offered any apologies and we were told that we could move for the third time....MoreTripAdvisor.com9/7/2012
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| Room Size | 100 | |
- The rooms are fairly large and well maintained and the beds and pillows were good enough....MoreTripAdvisor.com9/7/2012
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| Value | 100 | |
- Included in our room rate, that in itself was a great value.Our room was very clean and comfortable, however, the balance of the property was dingy and very much in need of a good upgrade....MoreTripAdvisor.com11/20/2011
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| View | 100 | |
- They have nice breakfast, happy hours in evening - yes free booze, a limo shuttle for free, clean rooms and good access to 280, 880 - all cities Like Sunnyvale, Santa Clara, San Jose, mountain view....MoreTripAdvisor.com5/27/2012
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