| Breakfast | 100 | |
- The best part of this hotel is the Breakfast!!...MoreTripAdvisor.com9/6/2012
- For $149.00 you get a King Suite for the night, two-tickets to Great America (general admission for 2 is $116.00), three free drinks (per person) at the lobby bar during the evening, and a complimentary full breakfast buffet....MoreTripAdvisor.com8/28/2012
- Everything was clean, staff was helpful, and the breakfast choices were amazing....MoreTripAdvisor.com8/23/2012
- The "continental" breakfast was packed with variety, parking was free, It was easy to find and close to the airport....MoreTripAdvisor.com8/8/2012
- Two flat screen tv's, microwave, fridge, safe, outdoor pool, very well lit parking (outdoor) garage, great room service, free breakfast buffet....MoreTripAdvisor.com7/22/2012
- Complimentary cocktails and ""cooked to order"" breakfast entree' was much better than the typical hotel fare....MoreCitysearch.com1/20/2009
- Nice features are the made to order breakfast (complimentary) and the suite rooms....MoreCitysearch.com2/14/2005
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| Customer Service | 66 | |
- The staff here is amazingly helpful and totally service oriented....MoreTripAdvisor.com9/8/2012
- The cost was very reasonable and the staff was phenomenal when helping all of us check out early or late....MoreTripAdvisor.com8/23/2012
- They quickly respond and after something like 40 min the problem was fixed, but no one asked me how i was feeling, if was ok, if i needed some help or something.Finally, the breakfast....MoreTripAdvisor.com8/18/2012
- Asked for no smoking room and was up the entire first night from the smell of cigarettes coming into the room; when I told the front desk the next morning the gentleman kept telling me I was on a no smoking floor and I needn't be concerned when I told him I didn't want to be charged the $250 fee for my room smelling like cigarettes....MoreTripAdvisor.com7/9/2012
- The hotel staff were professional and attentive....MoreCitysearch.com1/20/2009
- Simply put, you will not find a more friendlier and helpful and awesome staff anywhere!:) If you don't believe me, go find out for yourself!:)...MoreCitysearch.com8/24/2003
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| Room Quality | 83 | |
- The room had a comfortable couch and chair as well as a desk with internet (5.99/day)....MoreTripAdvisor.com8/28/2012
- The rooms were clean, updated, and spacious....MoreTripAdvisor.com8/8/2012
- The room was very well appointed....MoreTripAdvisor.com7/22/2012
- Our suite was quiet despite facing Highway 101....MoreCitysearch.com1/20/2009
- Nice features are the made to order breakfast (complimentary) and the suite rooms....MoreCitysearch.com2/14/2005
- The couches are not comfortable, the lighting in the rooms is horrible....MoreCitysearch.com2/14/2005
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| Amenities | 100 | |
- well when we first walked in we entered the sitting area which had a sofa, arm chair, coffee table, desk and desk chair as well as a fridge and microwave from that room it went into a wash area with a vanity area which had lots of room to spread out make up for girly nights out and lots of useful amenities including an emergency kit which had (nail file, sewing kit etc) :).The wash area then led through to two doors one to the bathroom which had a lovely unique double door entrance, with bath and shower and off the wash area again was the bedroom which had a really wide bed two bed side tables and a tv.We didn't make use of the fitness or swimming facilities but the swimming pool looked lovely and had a few people swimming in there from the view in reception.We had a lovely stay here, breakfast was also nice and included in the rate with a selection of cereals, hot breakfast, pancakes, make your own waffles, tea, coffee, juices.I would definitely recommend this hotel and look forward to being able to stay here again some time....MoreTripAdvisor.com9/5/2012
- The room had a comfortable couch and chair as well as a desk with internet (5.99/day)....MoreTripAdvisor.com8/28/2012
- It was the perfect set up with a separate living area, two TVs, and two Queen beds....MoreTripAdvisor.com8/23/2012
- Two flat screen tv's, microwave, fridge, safe, outdoor pool, very well lit parking (outdoor) garage, great room service, free breakfast buffet....MoreTripAdvisor.com7/22/2012
- A soft terry-cloth robe was provided as well....MoreCitysearch.com1/20/2009
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| Cleanliness | 100 | |
- Upon arrival in our room, we gathered: PROS: The room was clean and featured two fairly large flat screen TV's in both the King Room and the living area....MoreTripAdvisor.com8/28/2012
- Everything was clean, staff was helpful, and the breakfast choices were amazing....MoreTripAdvisor.com8/23/2012
- First the good things: the suites are very good (large, clean, good look)....MoreTripAdvisor.com8/18/2012
- The rooms were clean, updated, and spacious....MoreTripAdvisor.com8/8/2012
- Our suite was spotlessly clean as was the hotel....MoreCitysearch.com1/20/2009
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| Staff | 100 | |
- The staff here is amazingly helpful and totally service oriented....MoreTripAdvisor.com9/8/2012
- The cost was very reasonable and the staff was phenomenal when helping all of us check out early or late....MoreTripAdvisor.com8/23/2012
- The staff was helpful and very professional....MoreTripAdvisor.com8/8/2012
- The hotel staff were professional and attentive....MoreCitysearch.com1/20/2009
- To simply put it, this is one of the best hotels anyone could ever stay at!:) The complimentary fully cook to order breakfast and super friendly and courteous staff alone make this my choice of hotel in Silicon Valley/Bay Area....MoreCitysearch.com8/24/2003
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| Location | 100 | |
- Overall, the Plaza Suites is a nice place to stay and close to literall hundreds of restaurants and attractions....MoreTripAdvisor.com8/28/2012
- Great value and terrific location....MoreTripAdvisor.com8/23/2012
- Location is also good (close to several companies, attractions etc), price reasonable....MoreTripAdvisor.com8/18/2012
- The "continental" breakfast was packed with variety, parking was free, It was easy to find and close to the airport....MoreTripAdvisor.com8/8/2012
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| Bathroom | 66 | |
- The King Bed was very comfortable and the sink area outside of the bathroom was large and stocked with some cool extras....MoreTripAdvisor.com8/28/2012
- One step to the toilet...turn around and there is the shower/bath....MoreTripAdvisor.com8/28/2012
- Towels were soft and abundant....MoreCitysearch.com1/20/2009
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| Room Size | 100 | |
- Small Suites and Great Value....MoreTripAdvisor.com8/28/2012
- First the good things: the suites are very good (large, clean, good look)....MoreTripAdvisor.com8/18/2012
- The rooms were clean, updated, and spacious....MoreTripAdvisor.com8/8/2012
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| Beds | 100 | |
- The King Bed was very comfortable and the sink area outside of the bathroom was large and stocked with some cool extras....MoreTripAdvisor.com8/28/2012
- The bed was really comfortable with feather pillows....MoreTripAdvisor.com8/8/2012
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| Food | 100 | |
- The free drinks were a nice touch and the breakfast was excellent (scrambled eggs, bacon, sausage, pancakes, cereals, muffins, toast etc....MoreTripAdvisor.com8/28/2012
- Complimentary cocktails and ""cooked to order"" breakfast entree' was much better than the typical hotel fare....MoreCitysearch.com1/20/2009
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| Price | 100 | |
- We booked our stay solely on TA reviews and by the excellent price we attained via the Great America Theme Park promotion....MoreTripAdvisor.com8/28/2012
- Location is also good (close to several companies, attractions etc), price reasonable....MoreTripAdvisor.com8/18/2012
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| Return Potential | 100 | |
- Our family will definitely return to this wonderful hotel....MoreTripAdvisor.com8/23/2012
- Would definitely stay here again....MoreTripAdvisor.com7/22/2012
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| Value | 100 | |
- Small Suites and Great Value....MoreTripAdvisor.com8/28/2012
- Great value and terrific location....MoreTripAdvisor.com8/23/2012
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| Atmosphere | 100 | |
- Our suite was quiet despite facing Highway 101....MoreCitysearch.com1/20/2009
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| Bar | 100 | |
- For $149.00 you get a King Suite for the night, two-tickets to Great America (general admission for 2 is $116.00), three free drinks (per person) at the lobby bar during the evening, and a complimentary full breakfast buffet....MoreTripAdvisor.com8/28/2012
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| Quality of Stay | 100 | |
- However, we had a great stay and loved the proximity to restaurants, fast food, movies and shopping....MoreTripAdvisor.com8/23/2012
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| Restaurant | 100 | |
- Overall, the Plaza Suites is a nice place to stay and close to literall hundreds of restaurants and attractions....MoreTripAdvisor.com8/28/2012
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