| Location | 100 | |
- Nice hotel is good location for getting around....MoreTripAdvisor.com9/5/2012
- It is very conveniently located near the San Jose airport and a number of corporate offices....MoreTripAdvisor.com9/1/2012
- The location near the San Jose Airport and the major roadways but it a very nice location....MoreTripAdvisor.com8/29/2012
- It is on 101 next to the San Jose airport, close to all the companies in silicon valley....MoreTripAdvisor.com8/25/2012
- Great Location and Very Clean....MoreCitysearch.com10/6/2011
- Great airport location....MoreCitysearch.com2/28/2004
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| Cleanliness | 75 | |
- The hotel is clean and, of course, you are welcomed with a warm chocolate chip cookie....MoreTripAdvisor.com9/1/2012
- There was a broken lamp shade, a trash can that really needed replacement, damage to the room door and bathroom door, some sort of dry splatter all over the doors, a huge buildup of dust and/or mold around the lighting fixture in the bathroom, the bottom side of the toilet seat was dirty, a brown lump of something on the heavy curtain and what looked like dried blood on the lite curtain, the desk chair was beaten up and the fabric was coming apart, dust build up on all the vents and light fixtures and the lotion bottle was previously used....MoreTripAdvisor.com9/1/2012
- Room was clean, big, and comfortable....MoreTripAdvisor.com8/25/2012
- Great Location and Very Clean....MoreCitysearch.com10/6/2011
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| Staff | 75 | |
- Our rom was good and maid service was good also....MoreTripAdvisor.com9/5/2012
- On the upside, the hotel staff continue to be friendly and helpful....MoreTripAdvisor.com9/1/2012
- To be fair, I called the front desk and asked for a supervisor to come see the room, she and her house keeper did and both seemed taken aback by what they saw....MoreTripAdvisor.com9/1/2012
- Attentive staff everywhere....MoreCitysearch.com2/28/2004
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| Amenities | 100 | |
- Rooms:Pros- Large flat screen TV- Bed and pillows are great- Shower was great and the shower head was a good height for my 6'1" height....MoreTripAdvisor.com9/9/2012
- It had a full bar and stocked wine rack (at mini bar prices) and two balconies overlooking the coastal range and the pool....MoreTripAdvisor.com8/25/2012
- I used my points to pay and I like the rooms, fitness center and amenities....MoreTripAdvisor.com8/23/2012
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| Bathroom | 66 | |
- Rooms:Pros- Large flat screen TV- Bed and pillows are great- Shower was great and the shower head was a good height for my 6'1" height....MoreTripAdvisor.com9/9/2012
- There was a broken lamp shade, a trash can that really needed replacement, damage to the room door and bathroom door, some sort of dry splatter all over the doors, a huge buildup of dust and/or mold around the lighting fixture in the bathroom, the bottom side of the toilet seat was dirty, a brown lump of something on the heavy curtain and what looked like dried blood on the lite curtain, the desk chair was beaten up and the fabric was coming apart, dust build up on all the vents and light fixtures and the lotion bottle was previously used....MoreTripAdvisor.com9/1/2012
- However, when I got to the room, I was stunned to find that I had a 2000 square foot suite with a giant bedroom, luxury bath plus a second "guest bathroom", walk in closet, living room that seats 6 and a dining table that seats 6....MoreTripAdvisor.com8/25/2012
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| Room Quality | 100 | |
- Rooms, in general are spacious and reasonably well appointed but no particularly inspiring....MoreTripAdvisor.com9/1/2012
- Room was clean, big, and comfortable....MoreTripAdvisor.com8/25/2012
- Nice newly renovated rooms with modern decor, including internet connections and wireless....MoreCitysearch.com2/28/2004
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| Bar | 100 | |
- Nice pool area and several places to eat and drink....MoreTripAdvisor.com9/5/2012
- It had a full bar and stocked wine rack (at mini bar prices) and two balconies overlooking the coastal range and the pool....MoreTripAdvisor.com8/25/2012
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| Beds | 50 | |
- Rooms:Pros- Large flat screen TV- Bed and pillows are great- Shower was great and the shower head was a good height for my 6'1" height....MoreTripAdvisor.com9/9/2012
- Bed skirts were ripped, balcony ledge was covered in moss, carpets were cut weird at the edges, the drop celling was VERY low....MoreTripAdvisor.com8/25/2012
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| Customer Service | 50 | |
- Our rom was good and maid service was good also....MoreTripAdvisor.com9/5/2012
- To be fair, I called the front desk and asked for a supervisor to come see the room, she and her house keeper did and both seemed taken aback by what they saw....MoreTripAdvisor.com9/1/2012
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| Pool | 100 | |
- Nice pool area and several places to eat and drink....MoreTripAdvisor.com9/5/2012
- It had a full bar and stocked wine rack (at mini bar prices) and two balconies overlooking the coastal range and the pool....MoreTripAdvisor.com8/25/2012
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| Room Size | 100 | |
- Rooms, in general are spacious and reasonably well appointed but no particularly inspiring....MoreTripAdvisor.com9/1/2012
- Room was clean, big, and comfortable....MoreTripAdvisor.com8/25/2012
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| Atmosphere | 100 | |
- The lobby is elegant with lots of great places to sit and meet with clients....MoreCitysearch.com10/6/2011
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| Breakfast | 100 | |
- The breakfast buffet was outstanding with both buffet and cook to order options....MoreTripAdvisor.com8/25/2012
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| Business Friendly | 100 | |
- Many hotels catering to business travelers offer free coffee in their lobby....MoreTripAdvisor.com9/9/2012
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| Fitness Center | 100 | |
- I used my points to pay and I like the rooms, fitness center and amenities....MoreTripAdvisor.com8/23/2012
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| Food | 100 | |
- The breakfast buffet was outstanding with both buffet and cook to order options....MoreTripAdvisor.com8/25/2012
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| Internet Access | 100 | |
- Nice newly renovated rooms with modern decor, including internet connections and wireless....MoreCitysearch.com2/28/2004
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| Lobby | 100 | |
- The lobby is elegant with lots of great places to sit and meet with clients....MoreCitysearch.com10/6/2011
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| Price | 0 | |
- At the rate charged, you would expect something in better condition....MoreTripAdvisor.com8/16/2012
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