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Grand Hyatt Washington

1000 H St Nw Washington, DC 20001 · Mount Vernon Square

(202) 582-1234 · Hotel Class:3 stars

Rating: 4.5 out of 5"17 user ratings · Fitness CenterInternet AccessBusiness Center ·

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Description

Grand Hyatt Washington - official site. Discover the extraordinary elegance of our downtown Washington DC hotel. With convenient in-lobby Metro Center access, this centrally located Penn Quarter hotel is the perfect gateway to the Nations Capital.

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User reviews

Attribute	Score	Number of Reviews
Rating: 4.5 out of 5"17 reviewsWhat's this?

Customer Service	50	4 reviews
The front desk staff was cordial and helpful....MoreTripAdvisor.com9/6/2012 My only complaint is the hotel charges extra for use of the gym and for use of WiFi, which, in my mind, should be basic parts of any quality hotel package....MoreTripAdvisor.com9/6/2012 good and friendly service, rapid and excellent attention, a good hearthy breakfast and clean facilities....MoreTripAdvisor.com9/4/2012 we had to call and let them know of our late arrival, we didnt get there until past midnight, but was surprised when we parked and waited for a while and no one showed up from the valet or the bellman....MoreTripAdvisor.com9/4/2012
Location	100	3 reviews
It's centrally located and you can access the Metro system without going outside....MoreTripAdvisor.com9/7/2012 The Grand Hyatt is located over the railway station and has multiple outlets for breakfast in the atrium area....MoreTripAdvisor.com9/6/2012 The location was excellent - an easy walk to the Mall and the Smithsonian museums....MoreTripAdvisor.com9/4/2012
Room Quality	66	3 reviews
The room and common areas were clean....MoreTripAdvisor.com9/6/2012 Upon checking in we were told the handicap room was on 2nd floor and the other 2 rooms on 3rd floor!...MoreTripAdvisor.com9/6/2012 The room was clean and adequately appointed....MoreTripAdvisor.com9/4/2012
Staff	66	3 reviews
The front desk staff was cordial and helpful....MoreTripAdvisor.com9/6/2012 The staff were very friendly and accommodating....MoreTripAdvisor.com9/4/2012 we had to call and let them know of our late arrival, we didnt get there until past midnight, but was surprised when we parked and waited for a while and no one showed up from the valet or the bellman....MoreTripAdvisor.com9/4/2012
Atmosphere	100	2 reviews
The chain hotel was very well decorated, great DC location and very well organized....MoreTripAdvisor.com9/6/2012 The meeting space is located on the lower levels (out of the way of the vacationing families and vice versa) and the openness of the Lobby area makes it feel like a sanctuary within an urban setting....MoreTripAdvisor.com9/4/2012
Breakfast	100	2 reviews
The Grand Hyatt is located over the railway station and has multiple outlets for breakfast in the atrium area....MoreTripAdvisor.com9/6/2012 good and friendly service, rapid and excellent attention, a good hearthy breakfast and clean facilities....MoreTripAdvisor.com9/4/2012
Cleanliness	100	2 reviews
The room and common areas were clean....MoreTripAdvisor.com9/6/2012 Our capitol city is a very clean city....they should show most other cities how it's done!...MoreTripAdvisor.com9/4/2012
Value	100	2 reviews
Terrific Location and Good Value....MoreTripAdvisor.com9/7/2012 Great location and good value....MoreTripAdvisor.com9/6/2012
Bathroom	0	1 review
Entering the handicap room the bathroom was not wheelchair shower accessible, no grab bars by the toilet, wheelchair barely made it in the bathroom....MoreTripAdvisor.com9/6/2012
Check In / Check Out	0	1 review
Disappointing at check in....MoreTripAdvisor.com9/6/2012
Lobby	100	1 review
The meeting space is located on the lower levels (out of the way of the vacationing families and vice versa) and the openness of the Lobby area makes it feel like a sanctuary within an urban setting....MoreTripAdvisor.com9/4/2012
Pool	100	1 review
The pool was chaotic with too many out of control children-impossible to enjoy a swim.The location is very convenient, rooms clean and quiet....MoreTripAdvisor.com9/6/2012
Quality of Stay	100	1 review
We enjoyed our stay tremendously!!...MoreTripAdvisor.com9/6/2012
Return Potential	100	1 review
We would stay here again, and I would consider using this property for a business conference as well....MoreTripAdvisor.com9/4/2012
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Most recent reviews

Construction Nitemare!
Rating: 1.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/9/2013On a recent stay the end of January 2012 upon checking in we were given a card with options for a free drink, one free day of Internet and various options like that for the inconvience while they ... Read full review
I'll Stay Here Next Time
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/8/2013I had a meeting here, and the meeting rooms and meals were great. I stayed at a different hotel, but a colleague let me see her room. The hotel and all rooms are undergoing a fabulous and modern r... Read full review
Great accommodations with very courteous and professional staff.
Rating: 5.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/5/2013Wonderful stay. Every staff person encountered had a smile and greeted you just in passing. Ordered room service one night and the meal was as good as eating out at a top restaurant. Although h... Read full review
I wouldn't call it Grand, but definitely Good
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/31/2013The Grand Hyatt Washington DC has several excellent features, starting with its location. The hotel is central to all of the museums and sights of DC and the fact that the Metro has a station at t... Read full review
Great location, great stay
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/30/2013Let me start by saying that the Hyatt never disappoints whenever I stay at one of their properties!!! The location of this hotel was great! My friend and I were in town during election events, and... Read full review

Grand Hyatt Washington

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User reviews

Most recent reviews

Construction Nitemare!

I'll Stay Here Next Time

Great accommodations with very courteous and professional staff.

I wouldn't call it Grand, but definitely Good

Great location, great stay

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