| Room Quality | 100 | |
- The hotel is undergoing renovation and while the lobby and common areas are very nice, the rooms are dated and need TLC....MoreTripAdvisor.com8/13/2012
- We loved the lovely accommodations and especially relaxing in the steam room, pool and whirlpool....MoreTripAdvisor.com8/6/2012
- The rooms were updated, clean and comfortable....MoreTripAdvisor.com8/4/2012
- The rooms were updated and cozy with big bathrooms and flat screen TV’s....MoreTripAdvisor.com8/2/2012
- It had updated linens and furnishings which was nice....MoreTripAdvisor.com7/31/2012
- Our room and bed were also very comfortable!...MoreTripAdvisor.com7/20/2012
- The rooms were fine and service was top notch....MoreTripAdvisor.com7/16/2012
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| Customer Service | 83 | |
- The staff was most helpful in all ways, directions, information, any questions....MoreTripAdvisor.com9/6/2012
- When we saw a Radisson in the area we really lucked out!The staff, especially the young woman Maggie Bedwany, who checked us in, was so friendly and accommodating....MoreTripAdvisor.com8/6/2012
- Every staff member that we encountered was so attentive, caring, and genuinely interested in making our stay pleasant....MoreTripAdvisor.com7/20/2012
- The rooms were fine and service was top notch....MoreTripAdvisor.com7/16/2012
- Horrible Customer Service.....MoreTripAdvisor.com7/15/2012
- Great customer service....MoreCitysearch.com8/10/2006
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| Staff | 80 | |
- The staff was most helpful in all ways, directions, information, any questions....MoreTripAdvisor.com9/6/2012
- Apparently this is in the works but in July 2012 they only had one or two rooms that had actually been completed--not enough.The hotel staff are friendly and courteous....MoreTripAdvisor.com8/13/2012
- When we saw a Radisson in the area we really lucked out!The staff, especially the young woman Maggie Bedwany, who checked us in, was so friendly and accommodating....MoreTripAdvisor.com8/6/2012
- Every staff member that we encountered was so attentive, caring, and genuinely interested in making our stay pleasant....MoreTripAdvisor.com7/20/2012
- Horrible Customer Service.....MoreTripAdvisor.com7/15/2012
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| Location | 100 | |
- A mini Starbuck is located in the lobby and serves good coffee....MoreTripAdvisor.com8/13/2012
- The surrounding area was wonderful too with plenty of shopping and local mall....MoreTripAdvisor.com8/2/2012
- Located right off I35 is one of the best locations in the cities also....MoreTripAdvisor.com7/24/2012
- Great Service and Location.....MoreTripAdvisor.com7/16/2012
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| Pool | 100 | |
- We loved the lovely accommodations and especially relaxing in the steam room, pool and whirlpool....MoreTripAdvisor.com8/6/2012
- The pool area was great, and the workout room was fine....MoreTripAdvisor.com8/4/2012
- The pool and spa was outstanding and one of the nicest I have seen in a while....MoreTripAdvisor.com8/2/2012
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| Cleanliness | 100 | |
- The rooms were updated, clean and comfortable....MoreTripAdvisor.com8/4/2012
- It was most importantly clean....MoreTripAdvisor.com7/31/2012
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| Food | 100 | |
- It has a Sunday Brunch!....MoreTripAdvisor.com8/6/2012
- The hospitality rooms were terrific and the food was fresh....MoreTripAdvisor.com8/4/2012
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| Restaurant | 100 | |
- There is also a small Starbucks near the lobby and a wonderful restaurant- which we'd like to try next time....MoreTripAdvisor.com8/6/2012
- The people in the Hotel and Axels restaurant are the the most friendly I have met in all my travels....MoreTripAdvisor.com7/24/2012
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| Return Potential | 100 | |
- We would definitely stay here again....MoreTripAdvisor.com8/4/2012
- I did a quick search for a company that could come to me quickly and make me a key to get back into my home.This locksmith came within 30 minutes and made me the key on the spot....MoreJudysBook.com11/17/2010
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| Value | 100 | |
- The rate was also very reasonable....MoreTripAdvisor.com8/6/2012
- With that considered, the hotel was an amazing value....MoreTripAdvisor.com7/31/2012
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| Amenities | 100 | |
- The rooms were updated and cozy with big bathrooms and flat screen TV’s....MoreTripAdvisor.com8/2/2012
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| Bathroom | 100 | |
- The rooms were updated and cozy with big bathrooms and flat screen TV’s....MoreTripAdvisor.com8/2/2012
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| Beds | 100 | |
- Our room and bed were also very comfortable!...MoreTripAdvisor.com7/20/2012
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| Check In / Check Out | 100 | |
- We were able to stay here at a reasonable rate (under $100) and the front desk was very accomodating to our early check in....MoreTripAdvisor.com7/16/2012
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| Event Accommodation | 100 | |
- Great place for a wedding reception!....MoreTripAdvisor.com7/20/2012
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| Fitness Center | 100 | |
- The pool area was great, and the workout room was fine....MoreTripAdvisor.com8/4/2012
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| Lobby | 100 | |
- A mini Starbuck is located in the lobby and serves good coffee....MoreTripAdvisor.com8/13/2012
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| Management | 100 | |
- Gretchen (catering manager) and Craig (banquets) were particularly helpful....MoreTripAdvisor.com7/20/2012
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| Price | 100 | |
- The rate was also very reasonable....MoreTripAdvisor.com8/6/2012
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| Quality of Stay | 100 | |
- We enjoyed our stay at this hotel immensely!...MoreTripAdvisor.com8/4/2012
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| Spa | 100 | |
- The pool and spa was outstanding and one of the nicest I have seen in a while....MoreTripAdvisor.com8/2/2012
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