| Room Quality | 37 | |
- The rooms are nice and the staff friendly....MoreTripAdvisor.com8/22/2012
- While my room was certainly not the largest, it was comfortable and clean....MoreTripAdvisor.com8/21/2012
- It really is a dump, and you can easily find better accomodations with several large competitors nearby.To give a bit more detail:The rooms have some kind of yellowed paint, beaten-down carpet and worn out A/C equipment....MoreTripAdvisor.com8/18/2012
- We were moved to room 1410 which smelled better, but also seemed damp....MoreTripAdvisor.com8/17/2012
- Unfortunately, the room was very outdated and dirty....MoreTripAdvisor.com8/11/2012
- double charged for room....MoreTripAdvisor.com8/10/2012
- And the view of the Charlotte skyline from my room was breathtaking....MoreCitysearch.com4/18/2008
- A non-smoking room was not available so I was given a top floor corner room....MoreCitysearch.com3/9/2006
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| Customer Service | 50 | |
- Everyone that we dealt with was helpful and polite....MoreTripAdvisor.com8/28/2012
- I found the front desk staff to be efficient and very professional....MoreTripAdvisor.com8/21/2012
- This property is by far the worst "full service" (if one can actually call it that) Marriott I have ever stayed in....MoreTripAdvisor.com8/18/2012
- In their defense, I did call the manager to express my disappointment and he/she did ensure there was cheese, crackers and wine in our room upon our arrival....MoreTripAdvisor.com8/10/2012
- The staff was friendly enough and was able to assist us the one time we needed it....MoreTripAdvisor.com8/5/2012
- Management will not help you with any issues relating to you safety....MoreCitysearch.com3/14/2009
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| Location | 100 | |
- I stay in a hotels that cost a lot less that have more amenities and larger rooms but this one does have a great location if you are attending an event in uptown Charlotte....MoreTripAdvisor.com8/28/2012
- However, all are decent and have various things to offer.The City Center Marriott is located in a busy area that is great for shopping, people watching and activity....MoreTripAdvisor.com8/21/2012
- For dinner, walk out the front of the hotel and find another restaurant as there are dozens within easy walking distance....MoreTripAdvisor.com8/18/2012
- The hotel is situated in a good location near all the restaurants and museums....MoreTripAdvisor.com8/11/2012
- The Marriott City Center is in a great location if you are going to be spending alot of time downtown....MoreTripAdvisor.com8/5/2012
- The location is very central to everything downtown....MoreCitysearch.com3/9/2006
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| Restaurant | 100 | |
- Like a lot of business travelers, I had dinner at the bar in the restaurant and it was outstanding....MoreTripAdvisor.com8/22/2012
- It is near restaurants and across from South Park Mall....MoreTripAdvisor.com8/21/2012
- For dinner, walk out the front of the hotel and find another restaurant as there are dozens within easy walking distance....MoreTripAdvisor.com8/18/2012
- The hotel is situated in a good location near all the restaurants and museums....MoreTripAdvisor.com8/11/2012
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| Staff | 100 | |
- The rooms are nice and the staff friendly....MoreTripAdvisor.com8/22/2012
- I found the front desk staff to be efficient and very professional....MoreTripAdvisor.com8/21/2012
- The staff was friendly enough and was able to assist us the one time we needed it....MoreTripAdvisor.com8/5/2012
- The rooms are spacious and the staff wonderful....MoreCitysearch.com10/30/2006
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| Bathroom | 33 | |
- The bathroom was well appointed with nice towels....MoreTripAdvisor.com8/28/2012
- The bathrooms look like they've seen their best years decades ago....and the water drips out of the showhead (could barely get the shampoo out of my hair)....MoreTripAdvisor.com8/18/2012
- My only real complaint is the standard room size and the size of the bathroom in all the rooms (very small....MoreTripAdvisor.com8/10/2012
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| Cleanliness | 33 | |
- While my room was certainly not the largest, it was comfortable and clean....MoreTripAdvisor.com8/21/2012
- The room smelled so badly of mildew, we asked to move to a different room....MoreTripAdvisor.com8/17/2012
- In addition, there was a blood stain on the carpet....MoreTripAdvisor.com8/11/2012
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| Management | 0 | |
- This hotel badly needs to be remodeled, and the incompetent management gotten rid of and replaced with competent hoteliers....MoreTripAdvisor.com8/18/2012
- In their defense, I did call the manager to express my disappointment and he/she did ensure there was cheese, crackers and wine in our room upon our arrival....MoreTripAdvisor.com8/10/2012
- Management will not help you with any issues relating to you safety....MoreCitysearch.com3/14/2009
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| Breakfast | 50 | |
- Speaking of breakfast, the buffet is tiny (like something out of cheap roadside motel) and there are not very many tables....MoreTripAdvisor.com8/18/2012
- This includes internet, parking, and breakfast....MoreTripAdvisor.com8/5/2012
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| Room Size | 50 | |
- My only real complaint is the standard room size and the size of the bathroom in all the rooms (very small....MoreTripAdvisor.com8/10/2012
- The rooms are spacious and the staff wonderful....MoreCitysearch.com10/30/2006
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| Atmosphere | 100 | |
- The surroundings and furnishings were fantastic....MoreCitysearch.com4/18/2008
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| Bar | 100 | |
- Like a lot of business travelers, I had dinner at the bar in the restaurant and it was outstanding....MoreTripAdvisor.com8/22/2012
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| Beds | 100 | |
- The beds were very comfortable....MoreTripAdvisor.com8/28/2012
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| Business Friendly | 100 | |
- Like a lot of business travelers, I had dinner at the bar in the restaurant and it was outstanding....MoreTripAdvisor.com8/22/2012
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| Food | 100 | |
- BTW - try the fried blue cheese balls...total heart attack but awesome....MoreTripAdvisor.com8/22/2012
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| Pool | 100 | |
- The pool and gym seemed to be nice and well kept though we did not use them....MoreTripAdvisor.com8/28/2012
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| Price | 0 | |
- The hotel then charged our credit card 10 days after we had checked out for the full price of the rooms AGAIN....MoreTripAdvisor.com8/10/2012
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| Room Service | 0 | |
- No Room Service After 11pm....MoreCitysearch.com12/14/2002
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| View | 100 | |
- And the view of the Charlotte skyline from my room was breathtaking....MoreCitysearch.com4/18/2008
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