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Extended Stay America

2608 The American Rd, Rio Rancho, NM 87124
(505) 792-1338
Rating: 3.5 out of 5"82 TripAdvisor reviews

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Avg. rate $61 · Powered by TripAdvisor

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  • harged twice with no help to resolve problem except to wait 4 days until managers came in

    Rating: 1.0 out of 5"Jun 17, 2015 · by Kathleen T from TripAdvisorI made the reservations for our family reunion and gave my debit card number for security. The three rooms were to be paid for separately by each family however, after I checked in and paid with m... Full review
  • Dishonest staff, so many excuses for bad plumbing, fax not working, bad tv reception, broken windows

    Rating: 1.0 out of 5"Mar 25, 2015 · by teamarilyn from TripAdvisorNight staff brings guest towels to clean toilet overflow at 2 am and guest tells her she should bring rags, not towels that will be distributed as bath towels to guests.to clean the floor.Night pe... Full review
  • Great value

    Rating: 5.0 out of 5"Feb 23, 2015 · by 544justinl from TripAdvisorThis hotel was basically flawless. A nice, clean and comfortable room at a great price. ($52/night) I have stayed in hotels that cost much more but had quality much lower than this one. Just an al... Full review
  • In a word...yuck!

    Rating: 2.0 out of 5"Feb 04, 2015 · by Steve W from TripAdvisorGot into our room and the toilet was plugged.Called the front desk and the young girl brought me up a plunger.Just how I wanted to start my trip...plunging someone elses poop!Then dropped my keys ... Full review
  • Pretty Good Stay for the Price.

    Rating: 3.0 out of 5"Jan 23, 2015 · by ECastaneda from TripAdvisorThe price for our stay was pretty good. The room was comfortable. One of our pillow cases did have make up on it and I had to go to the front desk to get a clean one. Hallway had a muggy smell to ... Full review