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The Empire Hotel

44 W 63rd St New York, NY 10023 · Upper West Side

· Hotel Class:4 stars

Rating: 3.0 out of 5"76 user ratings · Fitness CenterRestaurant ·

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Description

Located in central New York, Empire Hotel is steps from Metropolitan Opera House and Lincoln Center for the Performing Arts. Nearby points of interest also include Carnegie Hall and Ed Sullivan Theater. Empire Hotel features a restaurant, a poolside bar, and a bar/lounge. Room service is available. Recreational amenities include Morean outdoor pool and a fitness facility. This 4-star property offers a meeting/conference room, secretarial services, and limo/town car service. Wireless Internet access (surcharge) is available in public areas. Tour/ticket assistance and tour assistance are available. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include a rooftop terrace, a concierge desk, and multilingual staff. 422 air-conditioned guestrooms at Empire Hotel feature minibars and laptop-compatible safes. Beds come with premium bedding. Bathrooms feature showers, bathrobes, and complimentary toiletries. Wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Flat-panel televisions have pay movies. Also included are windows that open and blackout drapes/curtains. Guests may request irons/ironing boards, hypo-allergenic bedding, and extra towels/bedding. A nightly turndown service is offered and housekeeping is available daily.

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User reviews

Attribute	Score	Number of Reviews
Rating: 3.0 out of 5"76 reviewsWhat's this?

Room Quality	25	4 reviews
It was very dusty and the room had very poor lighting....MoreTripAdvisor.com9/9/2012 The room was also small, run down and I heard the "ding" of the elevator all night and day long....MoreTripAdvisor.com9/6/2012 The beds are comfortable and the room and hotel decor are very modern....MoreTripAdvisor.com9/4/2012 Additionally, there was an ice bucket that was left outside of our room from the last guest and was never replaced....MoreTripAdvisor.com9/4/2012
Customer Service	0	3 reviews
Stay here only if you like SMOKE and BAD SERVICE....MoreTripAdvisor.com9/10/2012 I tried to call the front desk after check in and actually had the phone ringing on speaker phone for about 20+ minutes before someone answered....MoreTripAdvisor.com9/6/2012 The ice bucket was there from the time we checked in (around 4pm) until the time we left the next day at Noon.Also, we were just getting ready to leave the room (it was 12 Noon on the dot), and the maid opens the door without knocking to ask us if we were checking out soon - granted it was check out time, but it was 12:00 exactly, and she opened the door despite the "do not disturb" sign on the door....MoreTripAdvisor.com9/4/2012
Atmosphere	50	2 reviews
The beds are comfortable and the room and hotel decor are very modern....MoreTripAdvisor.com9/4/2012 we continually heard loud door slamming from departing guests what seemed like every 10 - 15 minutes until about 11 am....MoreTripAdvisor.com9/4/2012
Location	100	2 reviews
Over all it was a very nice stay - I had a small room in the interior, my friends had larger rooms with views but since we spend very little time in our rooms it did not make a big difference.Staff was friendly - check in and out was quick and painless.The location is wonderful - there are two subway stations close by and Central Park is just across the street.Also coming from Europe I always wake up very early and go for a walk - it's a nice area for a morning constitutional and Starbucks right on the corner open at 5.30 am.The only two down sides I can find is the very noisy air condition - if I turned mine off the unites around me were still very noticable - and the fact that the hotel does not offer free wifi.The latter may actually mean I will choose another hotel for my next stay - just as I expect free electricity and toilet paper I expect to be able to communicate with the folks back home without having to pay extra or sit in the lobby to do that....MoreTripAdvisor.com9/5/2012 It is in the perfect location on the southwest corner of Central Park, so close to Columbus Circle and across the street from Lincoln Center....MoreTripAdvisor.com9/4/2012
Room Size	50	2 reviews
The room was also small, run down and I heard the "ding" of the elevator all night and day long....MoreTripAdvisor.com9/6/2012 Rooms are nicely decorated but also very tiny....MoreTripAdvisor.com9/4/2012
View	50	2 reviews
First of all, I had a view of other rooms from my window and there was barely any natural light in the room as a result....MoreTripAdvisor.com9/6/2012 Stunning views and even a 'tiny' plunge pool....MoreTripAdvisor.com9/4/2012
Bar	100	1 review
The lobby bar and rooftop areas are really great....MoreTripAdvisor.com9/4/2012
Beds	100	1 review
The beds are comfortable and the room and hotel decor are very modern....MoreTripAdvisor.com9/4/2012
Check In / Check Out	0	1 review
I tried to call the front desk after check in and actually had the phone ringing on speaker phone for about 20+ minutes before someone answered....MoreTripAdvisor.com9/6/2012
Food	0	1 review
Our food finally came and it was mediocre....MoreTripAdvisor.com9/10/2012
Lobby	100	1 review
The hotel lobby was very stylish, and featured a trendy bar....MoreTripAdvisor.com9/4/2012
Management	0	1 review
When I called to complain about the smell of the room, the evening manager, Nicole, said there were no other rooms available....MoreTripAdvisor.com9/10/2012
Pool	100	1 review
Stunning views and even a 'tiny' plunge pool....MoreTripAdvisor.com9/4/2012
Price	0	1 review
For close to $500 per night this is not worth the price!...MoreTripAdvisor.com9/6/2012
Staff	0	1 review
Perhaps had she been friendly the entire time we wouldn't mind AS MUCH, but she was quite rude and didn't seem to care about her lack of professionalism....MoreTripAdvisor.com9/10/2012
Value	0	1 review
For close to $500 per night this is not worth the price!...MoreTripAdvisor.com9/6/2012
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Most recent reviews

Good Location and decent hotel but don't expect too much
Rating: 3.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/11/2013I stayed here recently for three nights on business. I chose this hotel for the location and was not disappointed. It's right next to Lincoln Center and about a couple blocks from Central Park.I ... Read full review
Wonderful Location
Rating: 3.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/11/2013This stay was initiated by a nice coupon. The hotel itself is lovely. It's location is great! The room, especially the bathroom, was on the small side but we had a great view of Columbus Circle. ... Read full review
Empire Hotel - 2.8.13 (Snow Storm)
Rating: 5.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/10/2013My wife and I stayed at Empire Hotel this weekend during the snow storm and had a great experience at the Hotel. Room was ready on time, Desk Service was execellent and everyone was pleasant durin... Read full review
Decent, lots of annoying features
Rating: 3.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/9/2013We stay here because it's across the street from Lincoln Center. But I'm increasing annoyed each time we come. Our room on the 11th floor is so hot that we have the windows wide open during a sn... Read full review
Yuck
Rating: 2.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/9/2013I stayed at the Empire Hotel simply due to the location. It is right across from the Lincoln Center and very close to Columbus Circle. The best way to describe the hotel is poor. Room:My room w... Read full review

See all 10 reviews on TripAdvisor

The Empire Hotel

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User reviews

Most recent reviews

Good Location and decent hotel but don't expect too much

Wonderful Location

Empire Hotel - 2.8.13 (Snow Storm)

Decent, lots of annoying features

Yuck

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