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Sheraton Palo Alto Hotel

625 El Camino Real Palo Alto, CA 94301

(650) 328-2800 · Hotel Class:3 stars

Rating: 3.5 out of 5"44 user ratings · Fitness CenterRestaurant

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Description

Sheraton Palo Alto Hotel is a business-friendly Palo Alto hotel in the business district and close to Stanford University Arboretum, Stanford University, and Stanford Shopping Center. Additional points of interest include Stanford Mausoleum and Stanford Stadium. Dining options at Sheraton Palo Alto Hotel include a restaurant and a coffee shop/café. MoreA poolside bar and a bar/lounge are open for drinks. Room service is available. Recreational amenities include an outdoor pool, a health club, and a fitness facility. This 3.5-star property has a 24-hour business center and offers a meeting/conference room, limo/town car service, and audio-visual equipment. Complimentary wireless Internet access is available in public areas. Guest parking is limited, and available on a limited first-come, first-served basis (surcharge). Additional property amenities include multilingual staff, gift shops/newsstands, and laundry facilities. This is a smoke-free property. 346 air-conditioned guestrooms at Sheraton Palo Alto Hotel feature coffee/tea makers and safes. Beds come with premium bedding. Bathrooms feature designer toiletries and hair dryers. Wired high-speed and wireless Internet access is available for a surcharge. In addition to desks and complimentary newspapers, guestrooms offer multi-line phones with voice mail. Televisions have pay movies. Also included are windows that open and irons/ironing boards. Guests may request a turndown service, in-room massages, and hypo-allergenic bedding. Housekeeping is available daily.

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User reviews

Attribute	Score	Number of Reviews
Rating: 3.5 out of 5"44 reviewsWhat's this?

Location	100	6 reviews
A big plus for this hotel is that it is a very short walk to the Caltrain station in Palo Alto, meaning that public transit is possible....MoreTripAdvisor.com9/9/2012 Fantastic staff and great location....MoreTripAdvisor.com9/6/2012 The hotel was within walking distance to shops and other restaurants....MoreTripAdvisor.com9/5/2012 The location is perfect for shopping and visiting the Stanford campus....MoreTripAdvisor.com8/23/2012 The location was perfect, within walking distance of everywhere....MoreTripAdvisor.com8/20/2012 Nicely located for doing business in Palo Alto and the Silicon Valley area....MoreTripAdvisor.com8/16/2012
Staff	75	4 reviews
Fantastic staff and great location....MoreTripAdvisor.com9/6/2012 The staff was there for any needs and eager to help in any way they could and always with smiles on their faces....MoreTripAdvisor.com9/5/2012 The staff not only did not care but was not even remotely interested....MoreTripAdvisor.com8/22/2012 The staff was friendly, courteous and helpful....MoreTripAdvisor.com8/20/2012
Customer Service	66	3 reviews
The staff was there for any needs and eager to help in any way they could and always with smiles on their faces....MoreTripAdvisor.com9/5/2012 When I mentioned these two issue at the front desk (not expecting any recompense) there was not even a perfunctory apology....MoreTripAdvisor.com8/22/2012 The staff was friendly, courteous and helpful....MoreTripAdvisor.com8/20/2012
Amenities	0	2 reviews
I had no countertop space and had to pull in a table from the room to to accomodate my hair dryer, flat iron, etc....MoreTripAdvisor.com8/30/2012 Also, on this morning TV (basic channels) did not work....MoreTripAdvisor.com8/22/2012
Price	0	2 reviews
Pricey and not worth it....MoreTripAdvisor.com9/4/2012 A co-worker who was charged the same price said her room and bathroom was huge....MoreTripAdvisor.com8/30/2012
Room Quality	0	2 reviews
Rooms are a little run down and could use renovation....MoreTripAdvisor.com9/4/2012 Very thin walls...very noisy rooms....MoreTripAdvisor.com8/30/2012
Atmosphere	100	1 review
The grounds are nice and I enjoyed the short walk to the lobby....MoreTripAdvisor.com9/9/2012
Bar	100	1 review
The bar in the hotel was fantastic; great food and good times....MoreTripAdvisor.com8/20/2012
Bathroom	0	1 review
Luckily the outdated A/C unit was loud enough to drown out the train and nearby highway traffic.My bathroom was so small it was difficult to turn around....MoreTripAdvisor.com8/30/2012
Beds	100	1 review
Great Beds and Linens....MoreTripAdvisor.com8/30/2012
Check In / Check Out	0	1 review
I was checking out early morning and expected a bill under the door....MoreTripAdvisor.com8/22/2012
Food	100	1 review
Great location, great food!....MoreTripAdvisor.com8/20/2012
Lobby	100	1 review
The grounds are nice and I enjoyed the short walk to the lobby....MoreTripAdvisor.com9/9/2012
Management	0	1 review
I was told that no manager was available....MoreTripAdvisor.com8/22/2012
Pool	100	1 review
I always liked the nice inner garden area with the pool and the Koi carps....MoreTripAdvisor.com8/16/2012
Restaurant	100	1 review
The restaurant had service poolside so it was relaxing to just sit and have a snack or a drink....MoreTripAdvisor.com9/5/2012
Room Size	0	1 review
A co-worker who was charged the same price said her room and bathroom was huge....MoreTripAdvisor.com8/30/2012
Value	0	1 review
Pricey and not worth it....MoreTripAdvisor.com9/4/2012
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Most recent reviews

Good location, but can be noisy
Rating: 3.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/8/2013This Sheraton was easily accessible from all parts of Palo Alto and Menlo Park. The staff are great, everyone was very professional and welcoming. It was not cheap for the quality of the hotel a... Read full review
Decent hotel, perfect location
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/6/2013It's a pretty decent hotel but the location is perfect. Two blocks to the start of downtown Palo Alto, and right next to Stanford, it couldn't be better for exploring the town on foot.The room di... Read full review
mmm ... Only Location
Rating: 3.0 out of 5"by a TripAdvisor member at TripAdvisor.com2/2/2013Arrived to the Hotel , great mass , teenagers all around , that can be nice , but the amount of noise was too much , specially when you after long flight...very basic property , But the locatio... Read full review
Great location for Stanford University
Rating: 5.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/27/2013This Hotel offers everything you need for a week-day or week-end stay. They are central to everything in Stanford. From Great Service to nightlife to Shopping everything is here. The swimming pool... Read full review
Extremely comfortable bed and a clean, well-appointed room
Rating: 4.0 out of 5"by a TripAdvisor member at TripAdvisor.com1/24/2013I loved the bed here--it was among the most comfortable I've ever slept in, which meant a lot to me as I was just there to sleep. The desk and valet service was friendly and efficient, although I ... Read full review

See all 10 reviews on TripAdvisor

Sheraton Palo Alto Hotel

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Most recent reviews

Good location, but can be noisy

Decent hotel, perfect location

mmm ... Only Location

Great location for Stanford University

Extremely comfortable bed and a clean, well-appointed room

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