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Homestead Studio Suites - San Francisco - San Mateo - SFO

1830 Gateway Dr San Mateo, CA 94404 · Town Center

· Hotel Class:2 stars

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Description

Extended Stay Hotels now offers FREE Wi-Fi All Day Every Day. Newly Renovated Rooms – Everything from new flooring and fresh paint to upgraded bedding and flat screen TVs. Better Rooms. Better Stay. Welcome to Homestead San Mateo / SFO. Our hotel is designed especially for longer stays with studio Moresuite rooms featuring a fully-equipped kitchen…something you wont find in a typical hotel. •Kitchen with refrigerator, microwave, and stovetop •Flat Screen TVs in all rooms •Free Wi-Fi in all guest rooms •Upgraded bedding with extra plush pillows •Comfy new reclining loungers •Updated bathrooms •Dining and cooking utensils provided •Convenient workspace •Personalized voice mail •Iron and full size ironing board •On-site guest laundry •Fitness club access off-site, fees may apply •Pet Friendly Rooms

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Attribute	Score	Number of Reviews
What's this?

Customer Service	0	3 reviews
But she said the lobby was supposed to be locked at that time and she didn't seem particularly concerned about what I would have done if that had been the case!...MoreTripAdvisor.com8/2/2012 Problems and requests made could not be acted upon without the Manager's approval.....the Manager was always unavailable....MoreTripAdvisor.com6/14/2012 We followed her to the front desk to tell her we certainly didnt deserve that kind of treatment!...MoreTripAdvisor.com6/13/2012
Room Quality	0	3 reviews
I went to the lobby, which was open but empty, and used the phone there to dial 0 (as I recalled reading on a card in the room that you could dial 0 from the phone to reach someone)....MoreTripAdvisor.com8/2/2012 Next, we asked for a non-smoking room....MoreTripAdvisor.com6/13/2012 The hotel room reeked of cigarette smoke....MoreTripAdvisor.com10/8/2011
Cleanliness	0	2 reviews
We wanted to talk to the manager, LISA BASA, but she wasn't around AGAIN.We finally got to meet manager LISA BASA days later when she sooooo rudely knocked on our door and, in a very loud voice, began to rush us out because she had a cleaner to clean our room and check in the next guest....MoreTripAdvisor.com6/13/2012 My room was dated, dirty and plagued with dust....MoreTripAdvisor.com10/8/2011
Management	0	2 reviews
Problems and requests made could not be acted upon without the Manager's approval.....the Manager was always unavailable....MoreTripAdvisor.com6/14/2012 He said he would clear it with his manager who wasn't around at the time....MoreTripAdvisor.com6/13/2012
Atmosphere	100	1 review
When I am alone without a car I definitely feel more comfortable in a place like the Crowne Plaza, which has a brightly lit 24-hour lobby and interior doors to the rooms....MoreTripAdvisor.com8/2/2012
Price	0	1 review
This hotel is poorly maintained, dirty and overpriced....MoreTripAdvisor.com10/8/2011
Quality of Stay	0	1 review
our stay from start to finish was most disappointing....MoreTripAdvisor.com6/14/2012
Staff	0	1 review
We followed her to the front desk to tell her we certainly didnt deserve that kind of treatment!...MoreTripAdvisor.com6/13/2012
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Most recent reviews

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Rating: 2.0 out of 5"by a TripAdvisor member at TripAdvisor.com8/2/2012My company put me here for a recent work trip, and I disliked it enough to ask to go back to the Crowne Plaza (where they have previously had me stay) next time. It is motel-style, with exterior e... Read full review
Worst Hotel!
Rating: 1.0 out of 5"by a TripAdvisor member at TripAdvisor.com6/14/2012our stay from start to finish was most disappointing. Brownout when we checked in, card keys often malfunctions requiring us to make several trips to the front desks. Problems and requests made c... Read full review
TERRIBLE MANAGER!!!!
Rating: 1.0 out of 5"by a TripAdvisor member at TripAdvisor.com6/13/2012This place was a pain from the time we checked in! We visited this place before deciding on making a booking and made several requests which we were assured wouldn't be a problem. First, we asked... Read full review
Dirty Accomodations
Rating: 2.0 out of 5"by a TripAdvisor member at TripAdvisor.com10/8/2011This hotel is poorly maintained, dirty and overpriced. I made a last minute reservation at this hotel, during an emergency trip to San Mateo. I staid one night at this hotel and I paid $200 for my... Read full review

See all 4 reviews on TripAdvisor

Homestead Studio Suites - San Francisco - San Mateo - SFO

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Most recent reviews

key card stopped working

Worst Hotel!

TERRIBLE MANAGER!!!!

Dirty Accomodations

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