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Diebold aims for greater security, customer convenience with new 5500 ATM series

The company says its new ATM line supports financial institutions' need to drive efficiencies, manage risks and reduce costs.


Diebold Inc. has announced its new 5500 series of ATMS. The new line is designed to deliver around-the-clock availability, low total cost of ownership, best-in-class security features and advanced technologies, the company said today in a press release.

According to the release, the 5500 series can help financial institutions address several business objectives:

  • Manage security risks. The patent-pending Diebold ActivEdge card reader, which prevents all known forms of skimming, comes standard on the series. Additional available features include biometric finger-vein readers, security camera provisioning, encryption technology, monitoring services and more.
  • Drive efficiencies and lower cost of ownership. Newly developed ActivDispense technology improves the ATM's uptime while optimizing its dispensing performance. ActivPower intelligent power management controls power to individual modules during servicing — eliminating the need to shut down the entire unit. The technology also reduces energy consumption by as much as 60 percent, lowering the total cost of ownership.
  • Please customers. Advanced security features, modern design, a 15-inch high-definition touchscreen display, vibrant color collections, mobile-ready functionality, and optional two-way concierge video service capabilities support consumers with anytime banking access.

"Financial institutions have been clear in the necessity to build efficiencies and lower costs while still delighting their customers with leading-edge, secure technologies and stellar service — even in challenging environments," Diebold EVP and chief innovation officer Frank A. Natoli Jr. said in the release.

"The 5500 series delivers on what financial institutions need and what consumers want. It's a perfect example of how we're realizing our vision to drive collaboration and purposeful innovation to get meaningful solutions to market quickly."

Diebold is unveiling the 5500 series this week at the ATM Industry Association Security Conference in London.

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Diebold Nixdorf


As a global technology leader and innovative services provider, Diebold Nixdorf delivers the solutions that enable financial institutions to improve efficiencies, protect assets and better serve consumers.

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