Bank of America Fixes Apple Pay Glitch

Bank of America has fixed an issue that was charging some customers double when they used Apple Pay.

Following Monday's mobile wallet launch, a number of BoA customers took to social media to complain about the glitch.

Early adopter and CNN correspondent Samuel Burke thought the service was "convenient [and] fast," and seemed to work "without incident."

"Until I logged in and checked my debit card bill," he said on Monday. "As it turns out, I've been charged twice for every single purchase I've made with Apple Pay at various stores."

Apple Pay does not log transaction data, which is good for privacy, but not terribly helpful when trying to hash out incorrect charges with your bank. BoA eventually agreed to refund the money, telling Burke that it was obvious the duplicate charges were for the same amount—i.e. he wasn't trying to swindle them out of millions.

But Burke isn't the only one fighting cloned costs: Apple Pay user Rohan Thompson tweeted this week that "it looks like my [BoA] account was double charged by Walgreens."

The bank was quick to respond, pointing Thompson, a strategic partner manager at Google, in the direction of a claim consultant, who "efficiently" resolved the problem, he said.

BoA told PCMag that the double-pay issue was fixed overnight, and any impacted customers refunded. "We're excited to be part of Apple Pay and to see our customers quickly adopting this innovative and convenient way to pay," a bank spokeswoman said.

Cupertino on Monday released the long-awaited Apple Pay as part of iOS 8.1 for iPhone 6 and 6 Plus users. For more, see How to Use Apple Pay, as well as Why You Should Ditch Your Wallet for Apple Pay.