Roses are... dead: Furious 1-800-Flowers customers take to Twitter to complain about their wilted and sparse Valentine's bouquets

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They splashed out on stunning bouquets to make their loved ones smile on Valentine's Day.

But for some customers, their 1-800-Flowers deliveries did not quite meet their expectations.

Instead, their partners, relatives and friends were sent wilted, crushed and sparse arrangements.

Some even received the wrong bouquets - while others were apparently not sent flowers at all.

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'You had one job': For some customers, their 1-800-Flowers deliveries did not quite meet their expectations on Valentine's Day. Above, Megan Hess tweeted these photos of her order (left) and what she received (right)

Disappointed: Twitter user Jeremey Rodriguez posted a photo of a beautiful arrangement of red roses that he ordered from 1-800-Flowers (left), alongside an image of what actually arrived at his wife's workplace (right)

'Dead': A male user with the handle @bulldogev uploaded this picture of a basket of dead-looking red roses to the social networking site, writing: '@1800flowers nice #ValentinesDay gift. Here's a pic of the dead flowers'

No-show: While some customers' ordered bouquets arrived wilted, crushed and sparse, others apparently failed to arrive at all. Above, a man named Jayson took to Twitter to complain about his lack of flowers

Now, customers are taking to social media in their droves to complain about the arrangements that they ordered from the American floral retailer, with many deeming them 'pathetic' and 'a let down'.

One Twitter user, Colin Clark, posted a photo of wilted pink roses on the site, alongside the caption: '@1800flowers thankfully my gf has a sense of humor or I'd be single right now. #WiltAwayMyTears.'

Meanwhile, Jordan Jones tweeted an image of dead flowers, with the sarcastic note: 'Gee...thanks @1800flowers for the..uh..beautiful...dried herbs? #neveragain #inthedoghouse.' 

And a user with the handle @bulldogev uploaded a picture of a basket of dead-looking red roses, writing: '@1800flowers nice #ValentinesDay gift. Here's a pic of the dead flowers.

Around 12 hours ago, 1-800-Flowers representatives started replying to irritated customers on Twitter and Facebook, asking them to direct message them with their order number for assistance.

And it was not just the firm's bouquets that apparently did not meet expectations on February 14.

'In the doghouse': Twitter user Jordan Jones tweeted an image of dead pink flowers to 1-800-Flowers, with the sarcastic note: 'Gee...thanks @1800flowers for the..uh..beautiful...dried herbs? #neveragain #inthedoghouse'

Another complaint: Since February 14, people have been taking to social media in their droves to complain about the arrangements that they ordered from the US floral retailer, with many deeming them 'pathetic'

And it was not just the firm's bouquets that apparently did not meet expectations on February 14. One Twitter user, Tiffany, posted a photo of a heart-shaped box of squashed chocolates to the social network (pictured)

One Twitter user, Tiffany, posted a photo of a heart-shaped box of squashed chocolates, alongside the caption: 'This is not how someone should receive chocolates for Valentines Day. #disappointed.'

Another user, Jeremy Holmes, poked fun at the delivery disaster, uploading a picture of a bouquet of red roses, as advertised on the company's website, alongside an image of a chicken in a jumper.

He tweeted: 'what the hell @1800flowers, what I ordered vs. what I got', adding: 'My girlfriend doesn't even like chicken'. 

His post was retweeted 30 times and 'favorited' a further 29 times.

It is unclear what caused the 1-800-Flowers orders to arrive disfigured - or fail to arrive at all.

It is possible the severe wind chills and sub-zero temperatures that swept across the US over the weekend could have affected packages left on recipients' doorsteps, or slowed down deliveries.

But whatever the reason, many customers accused the firm of ruining Valentine's Day. 

Jena Nieves tweeted: '@1800flowers sent my sister DEAD & ROTTED flowers. Thanks for ruining a special day!'

It is the second year running the floral retailer has sparked outrage over its February 14 deliveries.

Less serious: Another user, Jeremy Holmes, poked fun at the firm's flower disaster, uploading a picture of bouquet of red roses, as advertised on the company's website, alongside a picture of a chicken in a jumper

Response: Around 12 hours ago, 1-800-Flowers representatives started replying to irritated customers on Twitter and Facebook, asking them to direct message them with their order number for assistance

Furious: Despite the firm's personal responses, many customers accused it of ruining Valentine's Day. Jena Nieves tweeted: '@1800flowers sent my sister DEAD & ROTTED flowers. Thanks for ruining a special day!'

Last year, 1-800-Flowers sent nearly 1,000 individual apologies on Twitter to angry customers, many of whom complained they had not been able to receive phone support, CNN reported. 

In a Facebook post at the time, representatives wrote: 'Our customer service center is open 24x7 and our caring team is working hard to resolve every concern, and won't stop until we do.

'Due to the weather issues we experienced, wait times are longer than we would like.'

1-800-Flowers' bouquets range in price from $34.99 to $159.99.