Macy’s Website Suffers Disruptions on Critical Shopping Day
- Department-store chain ‘working quickly’ to resolve delays
- Other retailers’ websites also bogged down on Black Friday
Bargain Hunters Ditch Stores for Online Deals
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The Macy’s Inc. website suffered service disruptions on Black Friday, dealing a setback to a company trying to persuade customers -- and investors -- that it can handle more online traffic.
Some visitors to Macys.com were shunted to a page citing “heavier traffic than normal,” with a countdown clock telling shoppers when they could return to the main site.