Dreading canceling your Comcast service? One new company says it has the answer.
For $5, Airpaper claims it will cancel a customer's service to the poorly rated cable and internet provider with just a few pieces of information -- name, phone number, address and account number -- and will safely store the data.
The company promises not to sell any of the customer information it collects and offers a full refund within 30 days.
PLUS:
"Billions of hours of beautiful human life are lost each year to terrible but required processes," the website of the San Francisco-based company states. "We love turning bureaucratic processes into surprisingly pleasant processes we call 'AirPapers'."
Comcast, which serves about one million customers in New Jersey, was ranked near the bottom of TV and internet companies across the U.S. earlier this year in a report from American Customer Satisfaction Index.
The company is currently in the process of massive customer experience overhaul, the provider said in a June statement in response to the report.
Recently, Comcast was ordered to pay a $50 million settlement to its Philadelphia-area customers as part of a 10-year-old class action lawsuit.
Craig McCarthy may be reached at CMcCarthy@njadvancemedia.com. Follow him on Twitter @createcraig. Find NJ.com on Facebook.