Tesco home delivery service in meltdown after IT glitch

IT glitch 
Credit:  Rex Features

Tesco's home delivery service has gone into meltdown due to an IT glitch.

The technical hitch is understood to have affected thousands of customers who were expecting deliveries today from over a hundred stores across the UK.

Those expecting their grocery shops this morning were left angry when their orders were cancelled with little explanation or alternative delivery times provided.  

A spokesman for Tesco confirmed an IT glitch affecting the store's ability to organise deliveries had been affected.

It is working to fix the problem, which has hit customers up and down the country. 

Affected shoppers took to social media this morning to air their frustrations with one saying: "What do we do about no grocery deliveries today? How do we get a reschedule? My numbers not on system and had no email #nofoodforus".

Another said: "Just had a call to say all Tesco home deliveries have been cancelled today because of a national system failure".

A Tesco spokesperson said: “We’re currently experiencing an IT issue which is affecting some Grocery Home Shopping orders. We’re working hard to fix this problem and apologise to customers for any inconvenience this may cause.”

 

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