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Erratic driver caught on video; witness says CHP didn't respond to 911 calls

CHP says series of events made it difficult for officers to respond

Erratic driver caught on video; witness says CHP didn't respond to 911 calls

CHP says series of events made it difficult for officers to respond

INCIDENT SHE SAYS HANS HER. ACROSS NORTHERN CALIFORNIA ROADWAYS, A CALL TO ACTION ROADSIDE, A MESSAGE DRIVERS TO BE VIGILANT IT COMES TO FELLOW TRAVELERS, REPORT DRUNK DRIVERS, CALL 911. >> I AM DRIVING BEHIND SOMETHING THAT HASN’T BEEN VERY, VERY WRONG WITH THEM. >> WHERE ARE THEY TRAVELING? MAX: THE WOMAN MAKING THIS CALL IS DEIRDRA, MOTIVATED TO CALL BASED ON THOSE MODES -- THOSE ROADSIDE REMINDERS. SHE CALLED ON FEBRUARY 22. >> WAS GOING TO A CLIENT’S HOUSE IN THE MORNING AROUND 9:00 AND I GOT ON THE FREEWAY, 99 NORTH. I WAS SUPPOSED TO GET OFF JUST BEFORE LODI. MAX: THIS DRIVE WOULD TAKE HER FAR PAST LODI, ALL THE WAY TO SACRAMENTO. >> RIGHT AFTER I GOT ON THE FREEWAY, I NOTICED A CAR CAUSING PROBLEMS. MAX: WHAT APPEARS TO BE AFFORDED ESCAPE ON AN UNPREDICTABLE DRIVE. THIS IS HOW IT LOOKED TO HER. >> TRIED TO CHANGE LANES AND RAN A GUY IN A BLACK SEDAN OUT OF THIS POINT COMPLETELY. HE MANAGED TO AVOID HER AND SHE WENT BACK IN HER LANE AND HE WENT BACK IN HIS LINE. MAX: SHE FIGURED IT WAS NOTHING MORE THAN A BAD LANE CHANGE, THAT IT CONTINUED GOOD >> -- CONTINUED. >> I WAS GOING, CELL PHONE DRIVERS. THEN SHE LEFT HER LANE COMPLETELY, ON THE MEDIAN AND KICKING UP ROCKS. MAX: DEIRDRA TRIED TO PASS THE DRIVER AND THIS IS WHAT SHE SAW, A CIGARETTE WITH HER ARM OUT THE WINDOW AND SOMETHING WAS REALLY WRONG. >> SHE IS SWERVING BACK AND FORTH? >> SHE HAS A MOST RUN OFF THE ROAD, SHE’S GOING 30 MILES PER HOUR AND THEN 80. MAX: DEIRDRA DECIDED TO FOLLOW HER. THINGS GOT WORSE. SHE AGAIN CALLED 911 AS A WOMAN BEHIND THE WHEEL LOST CONTROL CLEARED -- CONTROL. >> SHE SWERVED, AND THEN KEPT GLIDING TO THE RIGHT AND THEN -- >> I JUST CALLED ABOUT A LADY THAT HAS SOMETHING REALLY WRONG WITH HER DRIVING AND SHE JUST HAD SOMEONE. MAX: THE CALL CONTINUES. >> DID YOU GET A PLATE NUMBER? >> I DID, I REPORTED IT THE FIRST TIME. >> YOU CALL THIS IN ALREADY? >> I DID, BUT NOBODY’S COMING AND SHE’S GOING TO KILL SOMEONE. MAX: THE DISPATCHER SAY CALLS GO OUT TO HER UNITS. NEITHER THE WOMAN IN THE SUV OR THE TANKER STOPPED, THE DRIVER OF THE TANKER SEEMINGLY UNAWARE THEY HAD BEEN HIT. DEIRDRA CALLED A THIRD TIME. >> SHE WENT STRAIGHT BACK ON THE FREEWAY. MAX: AND AGAIN AS SHE NEARED ANOTHER EXECUTED -- ANOTHER EXIT > T. >> DO NOT FOLLOW HER. I NEED TO SYSTEM FOLLOWING HER, IT IS NOT SAFE. >> YOU ARE NOT GOING TO CATCH HER. >> WE HAVE IT OUT TO OUR UNITS, JUST KEEP TAKING PRECAUTIONS FOR YOUR SAFETY. MAX: FOUR CALLS A NEARLY 30 MILES OF HIGHWAY, THE LAST WITH THE DISPATCHER FOLLOWING PROTOCOL, AND TELLING HER HE WOULD HAVE TO DISCONNECT THE CALL IF SHE CONTINUES TO FOLLOW THE WOMAN IN THE SUV. THAT DRIVER NEVER STOPPED, NEVER EVALUATED BY HIGHWAY PATROL. >> THERE ARE SERIOUS ISSUES ABOUT HER DRIVING AND SAFETY, AND I ABSOLUTELY THINK SHE SHOULD HAVE BEEN APPREHENDED OR AT LEAST STOPPED. MAX: THIS OFFICER SAYS THE WOMAN WASN’T STOPPED BECAUSE OTHER EMERGENCY CALLS PREVENTED OFFICERS FROM BEING ABLE TO CATCH UP TO THE DRIVER. >> OUR FIRST CALL WAS IN THE STOCKTON AREA COME AND THE NEAREST UNIT WAS SOUTH OF HER LOCATION TIED ON A CALL. THE NEXT UNIT BEYOND THAT WAS ANOTHER SEVEN MILES SOUTH OF THAT. MAX: HE EXPLAINED THAT DEIRDRA WAS A A FEW MILES FROM THE BOUNDARY WITH SOUTH SACRAMENTO PD, SO STOCKTON COULD NOT HAVE CAUGHT UP, MOVING IT TO SACRAMENTO CHP. >> IT’S AN UNFORTUNATE SERIES OF EVENTS. THE UNIT WAS ASSIGNED TO A PEDESTRIAN CALL ON THE FREEWAY, WHICH IS A PRIORITY CALL OVER WHAT SHE WAS WITNESSING ON THE ROADWAY. MAX: IMMEDIATELY AFTER, CHP RECEIVED A CALL ABOUT A NOT INJURY CRASH THAT ALSO TOOK PRIORITY OVER THE WOMAN IN THE SUV WHO COLLIDED WITH THE TANKER. >> IN THE SITUATION, WE HAVE A NON-INJURY HIT AND RUN TRAFFIC COLLISION AND THERE IS NO VICTIM BECAUSE NO ONE STOPPED. THE TRUCK TO NO-CALL, THERE’S NO IDENTIFYING INFORMATION ABOUT A VICTIM. MAX: ACCORDING TO HARRIS, THIS IS NOT A STAFFING ISSUE. >> WE WERE APPROPRIATELY STAFFED FOR THAT DAY AS MOST DAYS, JUST THE WAY THIS PLAYED OUT AND THE SERIES OF EVENTS, IT WAS A PERFECT STORM OF THIS PARTICULAR INCIDENT THAT MADE IT DIFFICULT FOR AN OFFICER TO GET INTO POSITION IN THOSE 22 MINUTES. MAX: HE ADDS SHE LIKELY WOULD OF BEEN CAUGHT IF OFFICERS WERE NOT ON OTHER CALLS. >> HAD WITH OPPORTUNITY, AN OFFICER WOULD HAVE INTERVENED. MAX: THESE ARE STOPS RARELY END IN ARREST. IN JANUARY AND FEBRUARY, 1394 CALLS WERE MADE TO SACRAMENTO CHP, AS WELL AS TRACY AND STOCKTON. THOSE CALLS RESULTED IN 51 ARRESTS, OR ABOUT 4% OF ALL CALLS. >> I THINK THAT NUMBER IS FANTASTIC. JUST UNDER 4% ARREST RATE FOR 911 CALLERS IS HUGE. IT SHOWS WE TAKE THE CALL SERIOUSLY AND WORK TO APPREHEND AND IDENTIFY THESE PARTIES. WHEN THEY ARE UNDER THE INFLUENCE, WE TAKE THEM OFF THE ROAD. MAX: HE SAYS THE VAST MAJORITY OF 911 CALLS ARE ONE TIME COLORS THAT DON’T FOLLOW UP, MAKING IT DIFFICULT FOR AN OFFICER TO STOP A DRIVER SUGGESTED -- SUSPECTED OF BEING IMPAIRED. >> I DON’T WANT ANYONE TO THINK CALLING 911 IS NOT EFFECTIVE, THAT IS NOT THE CASE AT ALL. MAX: BUT IN THIS CASE, THE CALL WAS NOT ANSWERED. >> IT IS HAUNTING ME. MAX: LEAVING DEIRDRA WITH THE MEMORY OF THE DAMAGE TO THAT CAR. >> HER PASSENGER SIDE WINDOW WAS SO DAMAGED IT LOOK LIKE SOMEONE HAD FLOWN THROUGH THE WINDSHIELD. THE CORNER PANEL WAS COMPLETELY GONE. I HAVE NO CLUE HOW SHE DID NOT SPIN OUT AND WRECK AFTER HITTING THE TRUCK.
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Erratic driver caught on video; witness says CHP didn't respond to 911 calls

CHP says series of events made it difficult for officers to respond

Drivers across Northern California are inundated with roadside messages -- everything from billboards to calls to action. Among them, a directive to call 911 to report drunken drivers.However, few of those drunken drivers calls end in arrest, and in one woman's case, the lack of response haunts her. On Feb. 22, driver Dierdra McElroy jumped on to Highway 99 en route to Lodi from Lathrop and almost immediately found a driver who had trouble staying in her lane. "I noticed a car that was causing problems like we all notice in the traffic. So I moved over into the left lane -- there's only two lanes -- and that car had its right-turn signal on and it suddenly tried to change lanes, literally ran this poor guy in a little black sedan out of his lane completely," she recalled. "He managed to avoid her and then she went back in her lane and he went back in his lane I was like, 'Oh wow.'"McElroy gave the driver the benefit of the doubt, believing it was probably just a bad lane change. However, the poor driving continued. "Then, I realized when she left her lane completely into the median, it was kicking up rocks, that something was really wrong and it just got worse from there," she said.McElroy thought it best to pass the driver in what appeared to be a silver Ford Escape. Then, she pulled up beside her. "She was -- had a cigarette with her arm out the window, was slumped and her eyes were very hooded, and just something was really wrong," McElroy said.With those roadside reminders in mind, she called 911. KCRA 3 obtained each of the four 911 calls McElroy made over the next 22 minutes. "She has almost run off the road. Almost hit -- sideswiped several people. She's going 30 miles per hour and then 80," McElroy said in her first 911 call.The dispatcher asked McElroy for the SUV's license plate number and what kind of car it was, and told McElroy that someone would respond.The California Highway Patrol, however, would not catch up to McElroy and the driver of that SUV before McElroy would call again -- six minutes later -- as the driver lost control."911 emergency. What are you reporting?" the dispatcher asked during the second 911. "I just called about a lady that has something really wrong with her driving, and she just hit someone," McElroy said in a panic. Video shows the SUV moved into the right lane and hit an 80,000-pound tanker belonging to Aslan Cold Storage, LLC. The force of the impact apparently wasn't enough for the tanker driver to realize they'd been hit. Neither driver of the tanker or the SUV stopped. Both continued their travel.The call continued with McElroy telling the dispatcher she'd already called about the driver. "Did you get a plate number by chance?" asked the dispatcher. "Um, I reported it the first time," she replied. "You report -- so you called this in already?" said the dispatcher. "I did, but nobody's coming, and she's gonna kill someone."McElroy called again as the driver exited Grant Line Road before eventually getting back on Hwy. 99. She called a fourth time as the driver went down 47th Avenue. "She exited the freeway. We're now on 47th Avenue," McElroy is heard saying to a 911 dispatcher. "You're now on 47th? Ma'am, are you following her?" asked the dispatcher. "I am!" she replied. "Do not -- do not follow her. OK? Take all precautions for your safety," the dispatcher said. "You're not going to catch her," she responded. "I need you to stop following her. It's not safe, OK?" the dispatcher said. "But you're not going to catch her if somebody ..." McElroy is heard saying before being cut off. "We have it out to our units. Just keep taking precautions for your safety, OK?" said the dispatcher. CHP Officer Mike Harris, who saw the video, said it's clear there's something wrong with the woman in the silver SUV."There's some serious issues about her driving and her safety, and I absolutely think that she should have been apprehended, or at least stopped and talked to find out what was going on," he said.However, CHP never caught up to her that day."(McElroy's) first call was in the Stockton area and the nearest beat unit was just a little bit south of her location, tied up on a call that they weren't able to leave, and then the next unit beyond that was another 7 miles south of that," Harris explained. Harris said that because McElroy was crossing CHP boundaries, from Stockton to South Sacramento CHP, her 911 calls would cross that boundary with her. "This is the series of unfortunate events," Harris said. "The unit that was in that area was assigned to a pedestrian call on the freeway, which is a priority call over what she was witnessing on the roadway. And immediately after that call, they had a non-injury traffic collision that they had to respond to. So, as she was traveling north, the reality of these 911 calls is that they can be difficult to locate and be difficult to apprehend because they're moving and most of the time we get one call and that's it."Additionally, Harris said that because neither the driver of the SUV nor the driver of the tanker stopped following the crash, there was no victim. Without a victim, he explained, the ability of the CHP to respond to a crash scene is limited. According to numbers provided by CHP, 911 dispatchers received 1,394 calls in East, North and South Sacramento CHP, as well as Stockton and Tracy, about possibly impaired drivers from Jan. 1 to Feb. 26. Fifty-one of those calls -- or a little less than 4 percent -- ended in arrest. "I actually think that that number is fantastic. I think a 4 percent -- just under a 4 percent -- arrest rate for 911 callers is huge and that shows that we take the calls seriously and it shows that we work to apprehend and identify these parties, and when they are under the influence, we take them off the road," Harris said. When asked whether this is a staffing issue, he said it's not."We were appropriately staffed that day for the area as they are on most normal days. Just the way that this played out and the series of events, it was a perfect storm of this particular incident that made it difficult for our officer to get in position within that 22 minutes," he explained. Harris doesn't want drivers to hesitate to call 911 when they see someone driving erratically. He said McElroy's story shouldn't serve as a deterrent. "I highly encourage, and I don't want anybody to take away from this situation not to call 911 or think that calling 911 is not going to be effective because that's not the case at all," he urged. Regardless of the circumstances, McElroy said she can't get the the morning of Feb. 22 out her mind."Her passenger-side window was so shattered in a round shape that it almost looked like a passenger flew through the windshield," McElroy said. "The right side of the bumper and quarter panel were completely gone. I have no clue how she did not spin out and wreck after hitting that truck." Harris said Thursday via email that the CHP has conducted a thorough investigation and the driver has not been found. "It's just haunting me," McElory said about the incident.

Drivers across Northern California are inundated with roadside messages -- everything from billboards to calls to action. Among them, a directive to call 911 to report drunken drivers.

However, few of those drunken drivers calls end in arrest, and in one woman's case, the lack of response haunts her.

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On Feb. 22, driver Dierdra McElroy jumped on to Highway 99 en route to Lodi from Lathrop and almost immediately found a driver who had trouble staying in her lane.

"I noticed a car that was causing problems like we all notice in the traffic. So I moved over into the left lane -- there's only two lanes -- and that car had its right-turn signal on and it suddenly tried to change lanes, literally ran this poor guy in a little black sedan out of his lane completely," she recalled. "He managed to avoid her and then she went back in her lane and he went back in his lane I was like, 'Oh wow.'"

McElroy gave the driver the benefit of the doubt, believing it was probably just a bad lane change. However, the poor driving continued.

"Then, I realized when she left her lane completely into the median, it was kicking up rocks, that something was really wrong and it just got worse from there," she said.

McElroy thought it best to pass the driver in what appeared to be a silver Ford Escape. Then, she pulled up beside her.

"She was -- had a cigarette with her arm out the window, was slumped and her eyes were very hooded, and just something was really wrong," McElroy said.

With those roadside reminders in mind, she called 911. KCRA 3 obtained each of the four 911 calls McElroy made over the next 22 minutes.

"She has almost run off the road. Almost hit -- sideswiped several people. She's going 30 miles per hour and then 80," McElroy said in her first 911 call.

The dispatcher asked McElroy for the SUV's license plate number and what kind of car it was, and told McElroy that someone would respond.

The California Highway Patrol, however, would not catch up to McElroy and the driver of that SUV before McElroy would call again -- six minutes later -- as the driver lost control.

"911 emergency. What are you reporting?" the dispatcher asked during the second 911. "I just called about a lady that has something really wrong with her driving, and she just hit someone," McElroy said in a panic.

Video shows the SUV moved into the right lane and hit an 80,000-pound tanker belonging to Aslan Cold Storage, LLC. The force of the impact apparently wasn't enough for the tanker driver to realize they'd been hit. Neither driver of the tanker or the SUV stopped. Both continued their travel.

The call continued with McElroy telling the dispatcher she'd already called about the driver.

"Did you get a plate number by chance?" asked the dispatcher. "Um, I reported it the first time," she replied. "You report -- so you called this in already?" said the dispatcher. "I did, but nobody's coming, and she's gonna kill someone."

McElroy called again as the driver exited Grant Line Road before eventually getting back on Hwy. 99. She called a fourth time as the driver went down 47th Avenue.

"She exited the freeway. We're now on 47th Avenue," McElroy is heard saying to a 911 dispatcher.

"You're now on 47th? Ma'am, are you following her?" asked the dispatcher.

"I am!" she replied.

"Do not -- do not follow her. OK? Take all precautions for your safety," the dispatcher said.

"You're not going to catch her," she responded.

"I need you to stop following her. It's not safe, OK?" the dispatcher said.

"But you're not going to catch her if somebody ..." McElroy is heard saying before being cut off.

"We have it out to our units. Just keep taking precautions for your safety, OK?" said the dispatcher.

CHP Officer Mike Harris, who saw the video, said it's clear there's something wrong with the woman in the silver SUV.

"There's some serious issues about her driving and her safety, and I absolutely think that she should have been apprehended, or at least stopped and talked to find out what was going on," he said.

However, CHP never caught up to her that day.

"(McElroy's) first call was in the Stockton area and the nearest beat unit was just a little bit south of her location, tied up on a call that they weren't able to leave, and then the next unit beyond that was another 7 miles south of that," Harris explained.

Harris said that because McElroy was crossing CHP boundaries, from Stockton to South Sacramento CHP, her 911 calls would cross that boundary with her.

"This is the series of unfortunate events," Harris said. "The unit that was in that area was assigned to a pedestrian call on the freeway, which is a priority call over what she was witnessing on the roadway. And immediately after that call, they had a non-injury traffic collision that they had to respond to. So, as she was traveling north, the reality of these 911 calls is that they can be difficult to locate and be difficult to apprehend because they're moving and most of the time we get one call and that's it."

Additionally, Harris said that because neither the driver of the SUV nor the driver of the tanker stopped following the crash, there was no victim. Without a victim, he explained, the ability of the CHP to respond to a crash scene is limited.

According to numbers provided by CHP, 911 dispatchers received 1,394 calls in East, North and South Sacramento CHP, as well as Stockton and Tracy, about possibly impaired drivers from Jan. 1 to Feb. 26. Fifty-one of those calls -- or a little less than 4 percent -- ended in arrest.

"I actually think that that number is fantastic. I think a 4 percent -- just under a 4 percent -- arrest rate for 911 callers is huge and that shows that we take the calls seriously and it shows that we work to apprehend and identify these parties, and when they are under the influence, we take them off the road," Harris said.

When asked whether this is a staffing issue, he said it's not.

"We were appropriately staffed that day for the area as they are on most normal days. Just the way that this played out and the series of events, it was a perfect storm of this particular incident that made it difficult for our officer to get in position within that 22 minutes," he explained.

Harris doesn't want drivers to hesitate to call 911 when they see someone driving erratically. He said McElroy's story shouldn't serve as a deterrent.

"I highly encourage, and I don't want anybody to take away from this situation not to call 911 or think that calling 911 is not going to be effective because that's not the case at all," he urged.

Regardless of the circumstances, McElroy said she can't get the the morning of Feb. 22 out her mind.

"Her passenger-side window was so shattered in a round shape that it almost looked like a passenger flew through the windshield," McElroy said. "The right side of the bumper and quarter panel were completely gone. I have no clue how she did not spin out and wreck after hitting that truck."

Harris said Thursday via email that the CHP has conducted a thorough investigation and the driver has not been found.

"It's just haunting me," McElory said about the incident.