"The kind of leader the people can trust and the troops can respect: Pittsburgh, meet Cameron McLay."With those words, Mayor Bill Peduto introduced his pick to become Pittsburgh's new police chief -- the first ever chosen from outside the city's police bureau. McLay takes the job with the promise of bringing change, including rebuilding relationships with the community.VIDEO: Watch Bob Mayo's report"The Pittsburgh Bureau of Police may have lost its legitimacy in the eyes of some of the communities we serve. And the sad irony of the fact is -- it doesn't have to be this way. We know a smarter way of policing," McLay said.The former Madison, Wisconsin police captain was most recently a consultant on police leadership for the International Association of Chiefs of Police and is a strong advocate of community based policing."We already know what needs to occur to cause the police to work in partnership with our communities. We simply have to role up our sleeves, be willing to adapt to the way that we deliver police services, and be willing to change," he said.Peduto directed that McLay work to restore morale among police rank and file."I hope that rank and file, when they hear me talking about restoring the integrity of the organization, don't hear me saying it's about their personal integrity. It's about the integrity of the leadership system that failed to meet the needs of the organization," McLay said.Pittsburgh Fraternal Order of Police president Howard McQuillan observed part of McLay's news conference in the mayor's conference room."We're ready to work with him, ready to hit the ground running. Sounds like he's very much ready to work with the rank and file. Build more relations not just with the community but from within," McQuillan said."That's what we've been looking for. We've been looking for a strong leader and hopefully that's what we have now," McQuillan said. "If they start working on the morale and moving forward, I think the relations with the public will fall in step from there," said McQuillan.McLay has strong feelings about what needed to improve community relations here."The reason most don't talk to us is because they don't like us, they don't respect us, and they don't trust our motives. My hope is by building relationships based on trust, people will be more willing to share," McLay said.Despite frank words, he has faith in the future of Pittsburgh community oriented policing."I see more enabling opportunities than I see challenges. Number one, I see a community that still desperately wants to have a relationship with its police department. I've been to other communities where they hate the cops," said McLay.The new chief will also address supervisors who are resistant to change -- and to the Pittsburgh Initiative to Reduce Crime, a program said to have struggled due to resistance within the police bureau."The bureau is going to be responsive, and those that are not on board with the direction we are going will need to be held accountable. It's really just quite that simple. We don't hesitate to hold officers who do something wrong responsible for what they do on the street," McLay said.McLay, 56, will start work Monday. He replaces interim Chief Regina McDonald, who had essentially been a caretaker since the former chief, Nate Harper, was sentenced to 18 months in federal prison in February.Harper, 61, who rose through the ranks to become chief in 2006, was hired as a patrolman in 1977. He pleaded guilty to diverting fees the city collected for police hired to perform off-duty security details into an illegal slush fund, and using about $32,000 of the money on personal expenditures.McLay acknowledged taking over a force said to be operating with poor morale and struggling to relate to the city's black community, but hopes to use surveys and other research to reverse those trends.McLay also suggested he wants his officers to police differently than they have in the past - and differently than officers do in other cities where they've lost the trust of the community with tactics he called "overbearing, abusive and even oppressive."When that happens "departments lose the consent to serve the very citizens they're sworn to protect," he said.McLay is hoping to use everything from real-time crime data to deploy officers more effectively, to management and community surveys to gauge strengths and issues to be corrected.He acknowledged his status as an outsider could be an advantage in that he'll be able to recognize problems that a more entrenched chief might miss, but acknowledged he could face an "uphill battle" if some of his troops distrust or fear him.