State Farm Homeowners Insurance Reviews

State Farm refuses to honor their roof replacement claims. We had 2 back to back wind storms resulting in damages all over the area. Obviously we experienced damage resulting in shingles being ripped off, along with gutters, and shutters. Their adjuster claimed only 4 shingles were missing and 40 needed replaced. I have no ridge caps left on my house, that wasn't included in their estimate along with piecing together the gutters that were damaged. Obviously the rest of the roof shingles are now weakened and will eventually blow off In the next storm. Very disgusted since I have been a loyal customer for 30 years and never had a home claim before. They also overvalued the house from the appraisement so that my deductible would be higher, which I didn't find out till I put in this claim. I don't have the funds to pay for a new roof or for silly patchwork, but if you're late on a payment they'll drop you in a heartbeat.

I am moving from my current insurance company due to cost. State Farm was recommended so I submitted all my documents to the Baxter MN office, and I was upfront and told them I had a claim in 2023 for minor water damage due to the historic, record breaking 88" of snow received. The person handling my quote, Brian, asked me more info on my house, how many bedrooms, etc. Mind you, he knew I had a claim on my house. After I wasted my time getting him this information, he tells me that their "underwriters" denied my application for home AND vehicle because of the $1,200 claim last year, that was from an act of God. So this company holds things against you that were out of your control. Stay away from this company.

The only thing I as a consumer can say is, beware! If you use the insurance that you pay for, they will drop you!. The branch in Cleveland Heights under Anita ** will drop your Home Insurance. Read the reviews everyone. You would think our Law Makers would protect us for companies like State Farm Home Insurance but they don’t. Four homes and two incidents totaling a whopping $4000.00 dollars within five years after paying for over 30 years of coverage. Will make it hard for you to get cover for any home insurance. What is happening to our country. How can we protect ourselves. This is madness!

I had to file a claim with State Farm on my homeowner policy. I honestly feel blessed because State Farm took such excellent care of us at our time of need. Our agent Steve ** and our adjuster Mark ** were honestly concerned about our well being and they made filing a claim so easy. We had a leak in our roof and in the coldest part of winter. When the snow began to melt we developed an ice dam. Water from the melting snow came into our home and caused such a mess and even the sheet rock on the wall of the master bedroom turned to mud!

I watch the commercials on Super Bowl. I watch the commercials during my programs. And I really did want to say that. This is a great company, but this has been one of the worst experiences dealing with an Insurance Company. I've ever had 5 months 5 months of waiting on a small check. No communication besides email, no callbacks from the claims office. This has been just terrible terrible customer service. Terrible people. A lot of lies. I wouldn't recommend this company to anybody.

Had hail damage to my roof had to have a roofing company install a tarp for a temp fix while, awaiting the insurance adjuster to come and inspect, in the meantime, I had three different roofing companies come and tell me that this roof needed to be replaced. State Farm sent the first one and they said it wasn’t damaged enough to justify complete roof replacement. I told him about the three roofing companies and ask them what their requirements/guidance was on complete roof replacement. They sent another inspector and he agreed. Then they sent a third inspector. I had to pay out-of-pocket to replace my roof at a cost of $19,000 so I canceled my homeowners and all three of my vehicles with them and went to USAA.

Worst company ever. They promise you one thing and they do another. Very unorganized in all aspects. They promise you a callback and after my repeated calls to actually talk to the agent with the answers to my concerns, nothing. I keep getting told that the Agent will call me back and after 1 week still nothing. Very poor customer service. I wouldn’t recommend them if they were the last Company on Earth. Stay Away!!!

We had a poor experience with State Farm Homeowner’s Insurance. We filed a claim regarding our toilet tank leaking water from the bottom left side of the toilet tank in our master bedroom upstairs. The toilet was repaired by the plumber. The leaked water caused from the toilet in the master bedroom caused damage to our laundry room ceiling downstairs causing multiple brown stains on the ceiling. We filed an insurance claim with State Farm and had an adjuster inspect the damage, and was told the damage was not covered due to mold build up on the bottom of the left side of the toilet tank and it is not covered. Very poor experience with State Farm!

My parents' house has been damaged for 9 months, and State Farm has done nothing but delay and deny them. State Farm sent out 5 different adjusters, all of which were from out of state and had no knowledge of construction cost in their area. They finally hired a construction company to compare bids with my parents' hired construction company. That company verbally told my parents and their public adjuster that their bid would come in the same as theirs and when State Farm released the bid amount it was substantially less. They have already hired a public adjuster and he doesn't think he can do anymore. Their next step is to hire an attorney. It's so sad. My parents are 73 and 81 and haven't been able to reside in their home for 9 months. Please don't give this terrible company any more business.

State Farm is horrible for home insurance. They dropped us after filing a claim for a leaky water pipe. We paid them over $11,000 in home insurance over the last 5 years. We filed a claim for a pipe that was leaking from our kitchen down to the basement. They paid us $1,120 to get it fixed and then dropped us right after. They say like a good neighbor State Farm is there, but that's not the case at all. All they care about is making money off you and then they drop you when you need help. That's not a good neighbor at all. I'm always telling people how horrible they are. My wife and I were so furious that they dropped us in an instant like that.