Ameren Illinois announced today it is upgrading more than 13,000 electric and natural gas meters for residential customers in and around Edgar County, as well as Clark and Coles counties.
Customers in the following communities will benefit from these enhancements:
Clark County: Clark Center, Marshall, Martinsville and Westfield.
Coles County: Ashmore and Oakland.
Edgar County: Borton, Brocton, Dudley, Horace, Isabel, Kansas, Paris and Redmon.
“This advanced technology will provide our customers with access to more choices for pricing options and energy efficiency tools to help them manage their energy usage and better control their costs,” Brian Brackney, division director for Ameren, said in a news release. “It will also enable us to more quickly detect system disruptions, prevent outages, and restore service.”
Customers will receive more information about electric and natural gas meter upgrades which are scheduled to begin in April and continue into the summer. Benefits of these smart, two-way communication devices include a smarter grid, more energy usage control and more customer information.
Ameren Illinois will contact customers in advance of making the meter upgrades. Customers do not need to take any action or be present as long as installers have clear and safe access to the meters.
The upgrades will take about 10-15 minutes and will be performed by Ameren Illinois or Donco contracting crews displaying Ameren photo-ID badges. Installers will never ask for payment of any kind.
There will be a brief interruption to a customer’s electric service. If a customer is not present, a door hanger will be left to let them know if the upgrade was completed.
Customers with questions can visit AmerenIllinois.com/focus or call Ameren Illinois Customer Service at 800-755-5000.
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