UK authority to take action against Ryanair over refusal to compensate strike-hit passengers

Ryanair's CEO Michael O’Leary, Photo: PA

Independent.ie Business Desk

Ryanair is facing enforcement action by the UK airline regulator over its refusal to compensate passengers for flight disruption caused by staff taking strike action.

The UK's Civil Aviation Authority (CAA) said the low-cost airline has rejected compensation claims and has now ended its agreement with AviationADR - a CAA-approved body for alternative dispute resolution of passenger complaints.