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Best Employee Scheduling Software Of 2024

Forbes Advisor Staff,  Deputy Editor, SMB
Staff Reviewer

Reviewed

Updated: Mar 16, 2024, 6:21pm

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations.

Employee scheduling software is an essential tool for any shift-based business. No matter your industry, if you’re creating staff schedules by hand or using a spreadsheet, it’s time to improve your scheduling, time tracking and overall operating processes with economical and easy-to-use employee scheduling software. Forbes Advisor researched the best employee scheduling software solutions and ranked 10 top picks based on their price, features and more.

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10 Best Employee Scheduling Software of 2024

Why You Can Trust Forbes Advisor Small Business

The Forbes Advisor Small Business team is committed to bringing you unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights to inform all of our content and guide you in making the best decisions for your business journey.

We reviewed the leading solutions using a detailed scoring process to help you find the 10 best employee scheduling management software for small businesses. Our ratings considered numerous factors, including the provider starting costs and range of pricing for its plans, number and depth of the features it offers, reviews by actual users of the software and an analysis by our team of experts based on responses by those same users. All ratings are determined solely by our editorial team.


Best Overall

Deputy

Deputy
5.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

Free to $4.50 per user, per month, paid monthly

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

Deputy

Free to $4.50 per user, per month, paid monthly

iOS and Android

Yes

Editor's Take

Deputy delivers every feature that small businesses need to manage staff scheduling for one or many locations. Deputy is praised for its easy-to-use desktop interface and mobile apps, simple auto-scheduler tools, easy shift swaps, unlimited schedules and timesheets, broad integrations and more. Deputy captured the top spot in this roundup due to standout features, such as shift-specific task assignments, labor and demand forecasting and granular rules for shift assignments and compliance needs. Another major plus is its geofenced time clock with facial recognition to prevent time clock fraud.

Deputy is one of few employee scheduling solutions that offers a free plan with complete scheduling and time clock features, including paid time off (PTO) and time-off tracking. Deputy’s impressive “News Feed” staff communication tool is also part of the free plan. This supports blast notifications to all or specific staffers, individual communication and document sharing, which is handy for onboarding and training.

Deputy’s paid plans include all scheduling and timekeeping features for $4.50 per employee, per month, paid monthly. If you want scheduling and timekeeping features, it also runs $4.50 per employee, per month (billed monthly). You can upgrade to the full plan to access all features at any time.

Deputy offers 24/7 email support for the first 60 days of account signup and ticket-based support after that. It also has free live training sessions on weekdays and a complete online resource center with tutorials.

Who should use it:

Deputy employee scheduling software is a top option to consider for retailers, restaurants, contractors, service providers and contractor-based businesses. It’s particularly good for businesses that need to track compliance data or regularly send notifications and updates to staff.

Pros & Cons
  • Robust free plan for up to 100 shifts per month
  • Low-cost premium plans
  • Simple staff-side tools for clock-in-and-out, shift swapping and availability
  • All plans include PTO and leave management
  • Excellent staff communications
  • Limited customer support
  • Some users report glitches in integrations
  • Auto-scheduling is not available with the free plan

Best for Foodservice Businesses

7shifts

7shifts
4.9
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

Free; $34.99 paid monthly, or $29.99 per month when paid annually

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

7shifts

Free; $34.99 paid monthly, or $29.99 per month when paid annually

iOS and Android

Yes

Editor's Take

7shifts employee scheduling software is geared toward the foodservice industry. However, its feature set, ease of use, free version and economical paid plans make it a contender for any small business model. 7shifts has earned many fans due to its free plan that supports up to 30 staff and includes drag-and-drop shift scheduling and the mobile app. One standout feature that can benefit all businesses post-COVID-19 is the employee health check. Available on free and paid plans, health check requires answers to health questions during clock-in and records responses for compliance needs.

The free plan supports staff availability and time off, shift swaps, notifications via team chat, applicant tracking through new hires and integrations with top-rated point-of-sale (POS) systems. Paid plans range from $34.99 to $150 per month, paid monthly, and $29 to $135 per month, paid annually. These increase staff accounts and add scheduling features, labor costing and compliance tools including overtime alerts, mandatory breaks, under-18 staff tagging and other features. Paid plans also provide built-in state compliance rules for California and municipal regulations for New York City, Philadelphia, San Francisco and Washington, D.C.

7shifts offers phone, chat and email support seven days a week plus has an extensive online knowledge base with video tutorials and training modules for managers and staff.

Who should use it:

7shifts is a top pick for single or multilocation restaurants and any business wanting free or low-cost employee scheduling software. Its user-friendly time clock, flexible scheduling tools and versatile shift management features work well for any business running shift work.

Pros & Cons
  • Free plan supports up to 30 staff
  • Compliance tools and reporting
  • Includes hiring and applicant tracking
  • Built-in team chats and announcements for easy mass communication
  • Employee health check on all plans
  • Compliance tools and payroll integrations require top-tier plan
  • More than 30 staff requires the top-tier plan
  • Premiums plans are expensive

Best for Multiple Locations

When I Work

When I Work
4.8
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

From $2.50 to $8

per user, per month

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

When I Work

From $2.50 to $8

per user, per month

iOS and Android

Yes

Editor's Take

When I Work is extremely user-friendly employee scheduling software that’s particularly good for businesses running multiple locations. Its per-user pricing costs just $2.50 to $8 per staff member, per month, with no added per-location fees. The versatile scheduling tool lets you set up multiple schedules per region, location, department and team. It also supports cross-scheduling which is a handy feature for managing employees that work in various locations or internal groups.

Monthly per-user pricing is $2.50 for the Standard plan and $8 for the Advanced plan. Both plans deliver drag-and-drop schedule creation and management, auto-scheduling, shift notifications, shift swapping and releasing, custom shift templates and automated rules. The Advanced plan adds permissions, shift reports and application programming interfaces (API) integrations.

Adding time clock features requires When I Work’s Time & Attendance upgrade, which moves monthly per-user pricing to $4 for the Standard plan and $8 for the Advanced plan. This adds powerful app-driven time clock features, such as staff app clock-in, geofencing for early clock-in prevention, attendance notifications, timesheet reports and POS and payroll integrations.

When I Work doesn’t offer live phone support, but live chat is available seven days per week and support tickets are typically answered within one to two hours. When I Work has an online training center with anytime access to management and staff training videos.

Who should use it:

When I Work is ideal for shift-based small businesses that need easy, low-cost employee scheduling software to manage multiple locations. It’s economical for single-location businesses as well and especially good for cross-team and cross-department scheduling.

Pros & Cons
  • Affordably-priced plans starting at $2.50 per user per month
  • All plans support multiple locations
  • Only pay for the features you need
  • One-click auto scheduling available in all plans
  • No free plan
  • Geofencing and early clock-in prevention requires the Time & Attendance add-on

Best for High-turnover Businesses

Connecteam

Connecteam
4.4
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

Free; $35 per month for up to 30 users, or $29 per month when billed annually

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

Connecteam
Learn More Arrow

On Connecteam's Website

Free; $35 per month for up to 30 users, or $29 per month when billed annually

iOS and Android

Yes

Editor's Take

Connecteam is a budget-friendly employee scheduling software package that delivers an impressive set of scheduling, time clock, communications and staff training tools. Its free version supports 10 staff on a single schedule with app-driven staff time clock features. However, to benefit from Connecteam’s robust training, communications and advanced time clock tools, you need a paid plan. The price range for paid plans is $35 to $119 per month when billed monthly or $29 to $99 per month when billed annually which amounts to 18% savings. All paid plans support up to 30 staff and have added fees for additional users.

Connecteam’s tools are organized under three Hubs—Operations, Communications and HR & Skills. From each Hub, managers can oversee everything from multiple schedules, timesheets and team communications to onboarding and training for one or multiple locations. Standout perks include geofenced clock-in, built-in training courses, quizzes and certification tracking, plus staff surveys, polls, shift checklists, payroll integrations and more. POS integrations aren’t built-in, but Connecteam does offer API connections on Enterprise plans.

Connecteam doesn’t provide live phone support, all support is handled via email or help center articles.

Who should use it:

Connecteam is a good fit for retailers and other high-turnover businesses that can benefit from efficient onboarding and training, shift-based checklists and automated staff notifications. It’s also ideal for businesses that need to track training and certification for advancement, rewards and compliance needs.

Read more: Check out our Connecteam review

Pros & Cons
  • Free plan for up to 10 users
  • Customizable training and certification tracking
  • Robust tools for blast notifications, team chats, polls, checklists and more
  • No auto-scheduling feature
  • Added per-user fees for more than 30 staff members in the paid plans
  • Paid plans are expensive

Best for Ease of Use

ZoomShift

ZoomShift
4.2
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

$2.50 to $5 per user paid monthly, or $2 to $4 per user when paid annually

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

ZoomShift

$2.50 to $5 per user paid monthly, or $2 to $4 per user when paid annually

iOS and Android

Yes

Editor's Take

ZoomShift is streamlined and user-friendly employee scheduling software that takes just minutes to set up and learn to use. It doesn’t have a free plan but offers economical per-user pricing and a straightforward scheduling system accessible via desktop and mobile app. ZoomShift supports scheduling for unlimited locations and gives managers a full overview of staff availability, time off requests, scheduling conflicts and shift swaps for one or all locations via a desktop dashboard and mobile app.

Starter plan per-user pricing is $2.50 per month, paid monthly and $2 per month, paid annually. It delivers unlimited scheduling templates, shift confirmations and reminders, app or dashboard clock-in, break tracking, time sheets, payroll reports, labor costing, PTO tracking, group shift assignments and more.

Advanced plan per-user pricing is $5 per month, paid monthly and $4 per month, paid annually. It adds overtime warnings, overtime controls per employee and a geofenced time clock to prevent early clock-in or out. Managers can check staff availability, time off requests, scheduling conflicts and shift swaps for one or all locations in ZoomShift’s slick dashboard. It also syncs with most calendar apps.

ZoomShift lacks features such as staff and team chats, staff training and integrated HR features that you get with some competitors. However, for intuitive and streamlined scheduling with a bird’s-eye view of all shift activity on one screen, it’s hard to beat for the price.

ZoomShift doesn’t provide live phone support but does have chat support and online resources with help guides.

Who should use it:

ZoomShift is ideal for managing teams across several locations and can work well for managing staff for remote and service-based businesses. It’s also a good solution for any business that wants easy-to-use employee scheduling software with robust time clock features and calendar app integrations.

Pros & Cons
  • Intuitive interface with quick-copy schedules
  • See shifts for multiple locations in one screen
  • Sync staff schedules with most calendar apps
  • Limited integrations, API only on the enterprise plan
  • No built-in staff chat or blast communications features

Best for QuickBooks Users

QuickBooks Time

QuickBooks Time
4.1
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

From $20 plus $8 per user, per month

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

QuickBooks Time
Learn More Arrow

Read Forbes' Review

From $20 plus $8 per user, per month

iOS and Android

Yes

Editor's Take

QuickBooks Time seamlessly integrates with QuickBooks, so it’s the natural employee scheduling software choice for businesses running QuickBooks or QuickBooks Online. However, with both a monthly fee and per-user pricing, it’s pricey for businesses with a large workforce.

That said, the time-saving perks of having scheduling software that directly integrates with QuickBooks accounting and payroll features can be worth the cost. Pairing QuickBooks with QuickBooks Time connects staffing data with job costing, budgeting and project tracking to deliver accurate invoicing, labor costs and forecasts.

Both QuickBooks Time plans deliver a complete suite of employee scheduling and time clock tools, including job assignments and shift scheduling, shift alerts and notifications, time-off and leave tracking, plus real-time staff status and labor cost reports. Both also support app and dashboard time clocks and a kiosk time clock with facial recognition.

The Elite plan upgrade adds mileage tracking, labor cost estimates vs. actuals, project progress tracking and geofencing to prevent early clock-in. There is a 30-day free trial if you want to test-drive QuickBooks Time.

QuickBooks Time provides unlimited live phone support, training webinars covering all key modules, plus an online knowledge base.

Learn more: Read our full QuickBooks review to learn more about its robust feature set.

Who should use it:

QuickBooks Time is ideal for any business that uses QuickBooks and wants to integrate staff scheduling and time clock features or that needs to tie staff assignments and labor costs by job, project or client in QuickBooks.

Pros & Cons
  • QuickBooks direct integration and data sync
  • Supports a kiosk-style time clock
  • Track time and labor costs per shift, job, project or client
  • Geofencing feature only on the top-tier plan
  • Can get pricey with a large staff

Best for All-in-One Business Management

monday.com

monday.com
4.0
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

Free for up to two seats; $8 per month per seat

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

monday.com
Learn More Arrow

On monday.com's Website

Free for up to two seats; $8 per month per seat

iOS and Android

Yes

Editor's Take

monday.com is a highly customizable data management platform that can be tailored to fit all types of business needs, from employee schedules and HR management to project, inventory, sales, marketing and customer management. monday.com has more than 200 plug-and-play templates that support all types of functionality, including a Weekly Shift Scheduling template.

With monday.com, you can track and map staff availability, set staffing needs, schedule shifts, create rotating schedules and send notifications and calendar updates. monday.com’s versatile platform supports scheduling for a single shop, multiple locations and even worldwide operations.

monday.com’s pricing is user-based and starts at $24 per month for three all-access user accounts and unlimited staff accounts for schedule access. The free plan supports two users but no staff accounts. All plans deliver a core set of schedule creation and shift management features that can be customized to meet specific needs. Once you learn monday.com’s versatile system, you can connect scheduling, shift and staffing details to locations, groups, teams, projects, clients, invoices and other specifics used in your business.

monday.com only offers live 24/7 support to enterprise users, but it does provide 24/7 ticket support on all plans. Users also enjoy a complete online help center with daily webinars, video tutorials and connections to monday.com implementation pros for advanced needs.

Learn more: See our complete monday.com review

Who should use it:

Businesses that want versatile and customizable employee scheduling software plus the ability to seamlessly integrate staffing with a full array of business management tools on the monday.com platform.

Pros & Cons
  • Many customization options
  • Seamlessly connect to other monday.com templates
  • Economical with unlimited staff accounts and integrated business tools
  • Customizations can be complex
  • Time clock features and integrations with QuickBooks and other tools require third-party apps
  • Per seat pricing makes it expensive for businesses with a high number of employees

Best for Field and Remote Team Scheduling

ClockShark

ClockShark
3.9
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

From $40 plus $8 per user, per month

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

ClockShark

From $40 plus $8 per user, per month

iOS and Android

Yes

Editor's Take

ClockShark is employee scheduling software designed specifically to meet the needs of businesses that run field service crews at various locations. In ClockShark’s user-friendly interface, managers can easily schedule staff by job location, client account, team, crew and more. Field staff can clock in and out remotely using GPS-enabled iOS and Android apps, plus crew chiefs and team leaders can manage time tracking for their crews as well.

ClockShark has two plan tiers, Standard and Pro. Both support GPS tracking for geofenced clock-in-and-out, job and task tracking, overtime notifications, staff communications, customer management, built-in invoicing and much more. The Pro plan adds features, such as PTO tracking, overtime rules, clock-out questions, multiple time zones, office and dispatch controls and advanced job and labor costing. ClockShark doesn’t have a free plan, but it does offer a 14-day free trial or a 50% discount if paid six months in advance at setup.

ClockShark offers phone, chat and email support, plus Pro users have a dedicated account manager for implementation. It also provides an online knowledge base with video tutorials and documentation for every module and feature.

Who should use it:

ClockShark is ideal for any business that manages remote services and teams, such as industrial field services, construction, landscaping, housekeeping, pool cleaning, home healthcare, mobile services and more.

Pros & Cons
  • GPS-enabled apps for staff location tracking
  • Track staffing per projects and job site
  • Job and task tracking
  • Built-in Spanish translation
  • More expensive than many competitors
  • Some features can be complex to manage on mobile app
  • PTO is not available with the entry-level plan

Best for a Large Workforce

Snap Schedule 365

Snap Schedule 365
3.3
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

$450 per year, plus $36 per employee, per year

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

Snap Schedule 365

$450 per year, plus $36 per employee, per year

iOS and Android

Yes

Editor's Take

Snap Schedule 365 is power-packed employee scheduling software geared for enterprise-level businesses with large workforces. It delivers all of the features that you’d expect in a premium scheduling solution and more. The drag-and-drop scheduler manages complex schedules with split shifts, multiple shifts and on-calls, with pair, group and team scheduling and other shift automations.

Auto-scheduling, shift optimization and time-off tools aid in scheduling efficiency and shift averages, overtime tracking and shift premiums help set cost controls. Automated call-outs let staff know when shifts are available and staff reports support HR and compliance.

Snap Schedule 365’s pricing model differs from its competitors and can be pricey. Annual subscriptions cost $450 per user, per year, for one to five schedulers. Staff access and time tracking tools add another $36 per employee, per year, for one to 49 users. Discounts are available for larger staff, but Snap Schedule 365 isn’t a bargain solution. With built-in collective agreement and compliance tracking, communications tools and detailed reporting, Snap Schedule 365’s feature set delivers great value for larger companies.

Snap Schedule 365 offers live phone, chat and email support from 9 a.m. to 5 p.m. Pacific time, Monday through Friday, and has an online help center with video tutorials and a quick-reference manual.

Who should use it:

Snap Schedule 365 is best suited for businesses with large workforces and complex scheduling needs, such as hospitals, industrial operations and retailers running multiple shifts or 24-hour coverage. It’s also ideal for businesses that have shift premiums and need to track and report data for compliance and collective agreements.

Pros & Cons
  • Time-saving scheduling optimization and automations
  • Compliance tools for labor laws and collective agreements
  • Endlessly customizable shift creation based on rules and presets
  • Costly for smaller businesses
  • Complex system with a dated user interface

Best for Commission Sales Staff

Calendly

Calendly
3.3
Our ratings take into account a product's cost, features, ease of use, customer service and other category-specific attributes. All ratings are determined solely by our editorial team.

Pricing

Free; $10 per user, per month

Mobile app

iOS and Android

Drag-and-drop scheduling

Yes

Calendly

Free; $10 per user, per month

iOS and Android

Yes

Editor's Take

Calendly is calendar-based scheduling software that helps businesses, teams and individuals schedule internal and external meetings and appointments easily. It differs from others scheduling solutions in our list since it doesn’t offer timekeeping or shift scheduling features. However, Calendly is an ideal employee scheduling tool for commission-based business models, such as real estate, auto sales, salons and manufacturers’ rep teams. It also works well for managing schedules and time assignments for freelancers, contractors and project-based workers.

With Calendly, users set availability in calendar time blocks that managers, staff and clients can view and reserve. Once booked, users receive notifications and can manage changes or cancellations as needed. This system works well for designating floor time for sales operations, assigning projects for creative staff and booking clients for appointment-based business. Calendly’s per-user pricing can add up for larger teams, but its efficiency perks make it a great value for many business models.

Time clock features aren’t built into Calendly but can be added with third-party apps such as Time Tracker, Timely and others. These turn Calendly’s scheduler into a time-tracking tool complete with clock-in-and-out functions, streamlined timesheets and productivity reporting.

All Calendly plans have 24/7 email support and access to all help center training tools and tutorials. Paid plan users enjoy live chat from 9 a.m. to 5 p.m. Eastern time, Monday through Friday.

Who should use it:

Calendly is ideal for real estate offices, car dealerships, salons, creative studios and businesses that schedule floor coverage, appointments and assignments but don’t need labor costing and compliance features.

Learn more:Read our full Calendly review.

Pros & Cons
  • Extremely user-friendly scheduling software
  • Allows managers, staff and clients to see and book available staff time
  • Assign one or several staffers to time blocks for floor coverage or meetings
  • No built-in timekeeping features
  • Per-user pricing can get expensive

Compare Top Employee Scheduling Software

Company Forbes Advisor Rating Pricing Mobile app Drag-and-drop scheduling LEARN MORE
Deputy 5.0 5-removebg-preview Free to $4.50 per user, per month, paid monthly iOS and Android Yes View More
7shifts 4.9 5-removebg-preview Free; $34.99 paid monthly, or $29.99 per month when paid annually iOS and Android Yes View More
When I Work 4.8 4.5-removebg-preview From $2.50 to $8 per user, per month iOS and Android Yes View More
Connecteam 4.4 4.5-removebg-preview Free; $35 per month for up to 30 users, or $29 per month when billed annually iOS and Android Yes Learn More On Connecteam's Website
ZoomShift 4.2 4.0 star $2.50 to $5 per user paid monthly, or $2 to $4 per user when paid annually iOS and Android Yes View More
QuickBooks Time 4.1 4.0 star From $20 plus $8 per user, per month iOS and Android Yes Learn More Read Forbes' Review
monday.com 4.0 4.0 star Free for up to two seats; $8 per month per seat iOS and Android Yes Learn More On monday.com's Website
ClockShark 3.9 4.0 star From $40 plus $8 per user, per month iOS and Android Yes View More
Snap Schedule 365 3.3 3.5-removebg-preview-1 $450 per year, plus $36 per employee, per year iOS and Android Yes View More
Calendly 3.3 3.5-removebg-preview-1 Free; $10 per user per month iOS and Android Yes View More

What Is Employee Scheduling Software?

Employee scheduling software assists coordinators, shop managers and business owners with scheduling hourly employees while keeping track of availability and time-off requests. Staff can usually access the software via mobile app to view, request and swap shifts. Employee scheduling software is ideal for shift-based businesses and industries, such as manufacturing, retail and hospitality.


Benefits of Employee Scheduling Software

  • Efficiency: Employee scheduling software helps shift managers quickly create schedules that take staff availability and time off into account. It also gives staff easy access via mobile app where they can view and swap shifts.
  • Continuous service: Employee scheduling software ensures that staff are assigned to the shifts where they’re most needed to prepare for an influx of orders or customers, depending on the industry. This means that shelves are kept stocked, projects are completed on time and customers are attended to in a timely manner.
  • Compliance: A scheduling system that helps shift managers comply with pertinent regulations, such as age in bar and restaurant operations, protects the business from infractions.
  • Cost savings: Efficient scheduling equals hours of time saved through management productivity. Labor cost tracking, overtime alerts and demand-based shift optimizations prevent redundancies and reduce payroll costs. Correctly tracking and reporting compliance factors helps your business avoid potential fees and fines.

How To Choose the Best Employee Scheduling Software

With so many employee scheduling software options on the market, choosing the best solution for your business can be daunting. To help narrow the field, here are four key factors to consider as you start your search.

Scheduling and Shift Management Features

Multilocation businesses, those needing 24-hour shift coverage and field or remote operations especially benefit from these scheduling and shift management features:

  • Auto-scheduling: Auto-scheduling reduces or eliminates manual work and the chance of error.
  • Shift optimization: Employee scheduling software can optimize the number of people staffed to a shift according to demand. Shift optimization can even take the risk of employee burnout into account to avoid overburdening any particular staff member.
  • Labor cost tracking: This feature of scheduling software provides shift managers with an overview of labor costs to ensure they stay within budget and inform staffing decisions.
  • Shift premiums: Businesses offering shift premiums need this feature in their employee scheduling software to ensure that hours worked during irregular or nontraditional schedules, such as night shifts, are properly tracked and compensated.
  • Leave tracking: Leave tracking features in employee scheduling software help shift managers grant, deny and track employees’ requests for time off. Leave management features ensure that employees who are on leave aren’t mistakenly scheduled for shifts.

Timekeeping Features

  • Clock-in-and-out: Some vendors provide clock-in-and-out functionality, so employees don’t have to navigate to a different time-clock software solution to punch in and out. Clock data then tracks HR metrics, such as absenteeism rates. Plus, many scheduling software solutions support advanced time clock features, such as geofenced clock-in and facial recognition.
  • Timesheet approvals: Some scheduling software streamlines the scheduling, time clock and payroll workflow by enabling timesheet approvals directly from within a mobile app or web browser and alerting shift managers to upcoming payroll deadlines. These features make the timesheet approval process more efficient and ensure that employees get paid on time.

Reporting and Analytics

Reporting and analytics features in employee scheduling software allow shift managers to view data that measures the impact of scheduling on labor costs, production goals, order completion and other relevant metrics. These features help businesses assess whether scheduling processes are aligned with business goals and their budget.

Software Integrations

The ability to integrate employee scheduling software with other applications in your tech stack is crucial to ensure no data gets lost or duplicated. Scheduling software should communicate with POS systems, accounting software, payroll software, leave management software, time tracking and time clock software to maximize scheduling efficiency, unless these tools are already incorporated into the employee scheduling solution.


What Does Employee Scheduling Software Cost?

The cost of employee scheduling software ranges from $0 to $16 per user per month or $0 to $36 per user per year as some solutions are free and have monthly vs. annual billing plans.

Additionally, some vendors offer flat subscription fees of $119 to $150 monthly or $99 to $135 annually, regardless of headcount.

Depending on the vendor, scheduling software is priced per-employee; others charge a monthly fee for a set number of staff accounts. A few even combine monthly fees with per-employee fees. Plus, most offer discounts if you pay annually vs. monthly. Spend time breaking down pricing on various plans to fairly compare costs for both current and projected staffing needs.


Methodology

To determine the best employee scheduling software for small businesses, Forbes Advisor researched the industry and analyzed 16 different companies and plans. We then scored these contenders across 5 different categories covering 26 separate metrics that were weighted to favor features that small business owners find valuable in a provider. Based on those factors, each employee scheduling software solution earned a star rating of up to five stars.

Here are the categories we used to rank the providers that made the top of the list.

Pricing

For pricing, we considered whether a service offers a free trial, as well as the affordability of its lowest and highest price tiers. Companies that offer upfront pricing received higher ratings here than those that require filling out a lead capture form or making a call to a sales department. This accounted for 10% of our weighted scoring.

General Features

While our reviews mention a variety of features attractive to small businesses, we maintained consistency in our ratings by looking for these general features for each provider: mobile app, automated scheduling, employee database, online time clock, schedule distribution, shift swapping and vacation time. We weighted these general features at 30% of the overall score.

Additional Features

We also rated these vendors for additional features, including multilocation, budgeting/forecasting, management dashboard, overtime alerts, group scheduling and software integrations. Additional features were weighted at 20% of the total score.

Third-party Reviews

We researched reviews from real users to gauge their opinion of each platform. This entailed ranking both the overall score from customers and the number of reviews for these scores to give the fullest picture of reality and reduce bias. These accounted for 10% of the total score.

Expert Analysis

Based on our market research and the categories listed above, we also ranked additional criteria from customer reviews such as ease of use, any stand-out features, popularity and value for the price. Altogether, these criteria make up 30% of the total score.


Frequently Asked Questions (FAQs)

What is the best employee scheduling software?

Deputy, 7shifts, When I Work and Connecteam are some of the best scheduling and time tracking software for most small business needs. Some scheduling software is geared for specific business sectors, such as ClockShark for field services and construction and Calendly for scheduling commission sales teams, salon staffers and freelance workers.

Is there any free employee scheduling software?

Deputy, 7shifts, Connecteam and monday.com all have a free app for scheduling employees. Most include multiple schedules, shift tracking and staff availability in the free plans, plus staffers can check schedules, set availability and swap shifts in most apps. Some even include time tracking, staff communications and timesheet reports in free plans.

Is there a mobile app to make work schedules?

Most employee scheduling software systems have apps that let managers and business owners create and review work schedules. Deputy, 7shifts and Connecteam all have scheduling apps and offer a free entry-level plan. Scheduling apps are employee-accessible so staff can review schedules, swap shifts and set shift availability. Most scheduling apps also support shift notifications and team communications via app and SMS.

How do I create a work schedule for my employees?

  • Plan in advance; lead time will depend on business and industry
  • Compare workloads, upcoming demand and deadlines to the number of employees
  • Collect employee availability
  • Schedule employees accordingly
  • Select backup employees for shifts in case a scheduled employee cannot make their shift
  • Consider local, state and federal regulations for things such as break times and advance notice of schedule
  • Use a template for daily, weekly, monthly or other schedule time frames

What is the most commonly used employee scheduling method?

Depending primarily on business size and budget, business owners or shift managers use employee scheduling software, Excel spreadsheets or pen and paper.


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