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    Using Starlink to (Finally) Get Fast Internet at Home in Rural Arizona

    After buying a satellite dish and signing up for a $120-per-month plan, my friend, a retired veteran who lives beyond the reach of cable or fiber connections, now has a 115-Mbps connection

    Illustration of a Starlink satellite dish sitting in the middle of a Western American desert enviroment. Illustration: Lacey Browne/Consumer Reports

    About 45 minutes north of downtown Tucson, and a million miles from the densely populated Bronx neighborhood where I grew up, lies Catalina, Arizona. It’s a small town in the middle of a great big desert, so beautiful you’d be forgiven for almost thinking it’s fake. 

    Hiking trails cut through the snow-topped mountains to the east. Quails, roadrunners, and other critters I once encountered only on the Discovery Channel crisscross dusty dirt roads. At sunset, the cloudless sky on the western horizon turns a sort of Nickelodeon orange. And at night, coyotes howl so forcefully it sounds like you’re surrounded, thanks to an audio effect known as beau geste

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    All that physical beauty comes with a price for those who wish to be online: Let’s just say the options for internet service are very limited. I have a friend in Catalina, a retired military veteran, and she can’t get Comcast or Cox, the primary internet service providers (ISPs) in nearby Tucson. The 5G fixed home internet services offered by AT&T, T-Mobile, and Verizon aren’t available, either.

    More on Broadband and Internet Connectivity

    In an earlier time, she’d be listed among the millions of Americans without reliable broadband service, not because of the cost, but simply because of a lack of infrastructure. According to 2023 estimates from the Federal Communications Commission, 17.3 percent of Americans in rural areas and 20.9 percent on tribal lands lack high-speed coverage (25 Mbps downloads) from fixed terrestrial broadband.

    But now, thanks to Starlink’s satellite-based internet service, my friend gets to watch Netflix or Disney+ every once in a while, just like other retirees.

    If you’re not familiar with Starlink, it’s an offshoot of Elon Musk’s private space exploration company, SpaceX. (Follow him on X and you’ll occasionally see photos of Starlink satellite launches.) The company’s pitch is pretty simple: So long as you can point a small satellite dish toward the northern sky with no obstructions, you can have fast broadband—even in isolated areas that might otherwise fall on the wrong side of the digital divide.

    There are no long-term contracts, though you do need to pay for the Starlink hardware, including the satellite dish, which costs $599 before taxes.

    Screenshots from the Starlink app showing connection to the Starlink Wifi and Latency speed test.
    Starlink's mobile app helps you find the ideal spot for your dish, navigate the setup, and manage the service.

    Source: Starlink Source: Starlink

    Starlink says it now has more than 2.5 million subscribers worldwide, including my friend in Catalina. For $120 a month, she gets roughly 115 megabits per second down and 12 Mbps up, according to informal speed test results recorded via Fast.com.

    I’ve personally had an internet connection about 10 times faster than that for the past five years, so I was curious to see how well Starlink would handle my workload—not to mention all the other things people use the internet for nowadays, from streaming high-res video to playing online games with friends.

    So, I got to work.

    Over the course of several visits to my friend’s home, I put Starlink to the test, using it for both my job and play. I used the connection mainly from a small bedroom-turned-home office, seated just a few feet from the Starlink-provided router. (You can use your own router if you prefer.)

    I video-chatted with my colleagues back east using Google Meet. I streamed Apple Music Classical while writing articles—yes, including this one—in Google Docs. I streamed 4K video from Amazon Prime and Peacock. I even played a bit of old-school Halo on my Steam Deck.

    All-in-all, Starlink performed quite well, delivering an experience almost indistinguishable from the gigabit Comcast connection in my own home. I say “almost” because I experienced a few small hiccups while streaming video and playing games. But on the whole? Not too shabby for a signal beamed down from near-earth orbit.

    View of Catalina, Arizona landscape.
    With Starlink, my friend now has internet service plus this unobstructed view of the Santa Catalina mountains.

    Photo: Nicholas De Leon Photo: Nicholas De Leon

    All In a Day's Work

    I work from home, which means I spend most of the day inside a web browser (lately, Microsoft Edge) writing articles in Google Docs, reading and responding to email while listening to music, and balancing a bunch of spinning plates in various project management apps.

    All of that is to say my day-to-day activity isn’t too demanding. Even Google Meet, which CR uses for videoconferencing, recommends only a little less than 4 Mbps to use comfortably.

    Considering that I was able to browse the web and edit office documents well before today’s broadband speeds became commonplace, I wasn’t worried about placing my daily output in the hands of Starlink. I was prepared for some challenges in talking to my team on video calls, but no, that did not turn out to be an issue, even when I was seated in the backyard, roughly 100 feet away from the router.

    In short, Starlink appears more than up to the task for general office and school work. If, however, you have more demanding chores—regularly uploading 4K video to a YouTube channel, for example—you may want something a bit faster.


    Nicholas De Leon

    Nicholas De Leon

    Nicholas De Leon is a senior reporter for Consumer Reports, covering laptops, wireless routers, tablets, and more. He has been at CR since 2017. He previously covered tech for Vice, News Corp, and TechCrunch. He lives in Tucson, Ariz. Follow him on Twitter for all things tech and soccer @nicholasadeleon.