Post App FAQ

The Post Magazine Tablet Edition

Post is available to download now from the Apple app store or via Apple's iPad Newsstand.

• Current Post subscribers who have online access will be able to continue to read the app edition by using their current Postonline username and password.  New subscribers can subscribe to the app or one of our other packages here
• You may purchase single issues of Post via the app for £10.99 each. Your iTunes account will be charged when you choose to purchase an issue.
• You will also be able to buy a full twelve-month subscription, which includes 48 issues, for £549. Your iTunes account will be charged should you choose to purchase this subscription.
• At the end of the twelve month period, unless you choose to cancel (see below), the subscription will automatically renew. Your iTunes account will be charged the renewal cost (£549) within 24 hours prior to the end of the current subscription period.
• You may manage your subscription or cancel this auto renewal at any time via your iTunes Account settings. However, subscription sales are final. If you choose to cancel, your subscription will cease at the end of the current period - no refunds will be given.

Click here to download the Post app now.

Once downloaded, each weekly issue of Post is stored on the user's device. Every week the magazine content is reformatted to make the most of iPad functionality while retaining the familiar feel of Post, with all the articles, charts, maps and images from the print edition plus the additional content that is completely exclusive to the app, including:

• An international coverage section to ensure Post readers are always up-to-speed with what's happening in insurance markets across the globe
• Video and audio features, including interviews and roundtables with senior industry igures on the latest hot topics in the industry
• Real-time interaction with Post's team of journalists
• Information hotspots embedded in articles to add further depth and context to the stories you're reading
• The ability to search within issues and bookmark content to find or return to content of interest at a later date

To find out more about the app, read through our helpful FAQs section below. If you have a question that is not answered below, call 0870 240 8859 or email cs@incisivemedia.com.

FAQs

Is the Post app free?
The app is free for all current Post subscribers whose subscriptions include online access.   If you are a new customer who is interested in subscribing to the Post the app click here. Print-only subscribers and non-Post subscribers will then have the option to upgrade their subscription to include the weekly tablet edition. If you enjoy the weekly tablet edition and you are not a Post subscriber or you are a print-only subscriber then please call 0870 240 8859 or email: cs@incisivemedia.com to take out a new subscription or upgrade your current one.

I already subscribe to Post, is the Post app included in my subscription?
Yes, if you have an online subscription or subscribe to our print and online packages. The app is not available to print-only subscribers. However you can upgrade to our premium subscription if you wish to keep your print copy but also have access to the app. To do so, please call our customer services team on 0870 240 8859 or email: cs@incisivemedia.com.

My company has a Corporate Subscription with automatic access to Postonline - we don't have usernames and passwords. How will I access the app?
This is not a problem - we can set you up with your own username and password. Simply contact us on +44 (0) 20 7316 9142 or email corpsubs@postonline.co.uk.

Do I only have access to the latest edition or will I keep all the back issues I've downloaded?
You'll keep every issue you've downloaded and build up a Post library of editions you can access at any time.

Where can I subscribe?
You can subscribe to Post on our website from £449 (exc VAT) at www.postonline.co.uk/subscribe

Does the app edition contain everything the print magazine contains?
Yes, each week Post will be reformatted to make the most of iPad functionality while retaining the familiar feel of Post, with all the articles, charts, maps and images from each week's print edition plus additional content including international coverage, video and audio files and further information hotspots embedded in relevant articles. Readers will also be able to search within each issue and bookmark relevant information.

Once I have finished with an issue, how do I delete it from my iPad to save space?
Simply go to the issues screen and tap on the 'library' tab. Then select 'edit' and you can delete any issues from the screen.

Is there any other way of getting access to Post's industry coverage?
Post is published in print, online and via the app edition. We offer flexible subscription packages to allow you to choose the best option for you.

Problems with links and downloads?
Double check you have an active internet connection (either Wi-Fi or 3G) and ensure you have the latest operating system (iOS 5) installed. It is likely that this could be affecting the performance of your device - you can download the latest version from iTunes.

Alternatively, if you are running off the latest software try uninstalling the app and re-installing it, or deleting the issue and attempting to download again. You could also try closing all other apps as they may be slowing the performance of your iPad.

If you are still experiencing problems email us at cs@incisivemedia.com and describe the location of the broken link or download problem (or quote the text, issue and page number if featured in the magazine).

If you have a comment or suggestion about the Post ipad app, or a query that isn't covered in the frequently asked questions above, please email cs@incisivemedia.com.