Passport Seva portal down, services affected for three days across the country

Officials with the Passports Seva division of the Ministry of External Affairs could not be contacted despite repeated attempts.

The Passport Seva portal has developed technical issues. (Express Archives)

The Passport Seva portal, which is visited by thousands of applicants every day, has developed technical issues, adversely affecting the online application process as well as appointment bookings for visits to the Passport Seva Kendras across the country.

The technical issue has persisted for the last three days, causing inconvenience to passport applicants. While the officials with the Passports Seva division of the Ministry of External Affairs could not be contacted despite repeated attempts, a person manning its toll-free helpline said that no bookings were happening owing to issues with the portal.

“Due to some technical issue, the website has been down for the last three days. Our technical team is working on it. We haven’t received any time-frame for resumption of normal services. People haven’t been able to book appointments in the last few days,” said the person manning the helpline.

Some irate citizens took to social media to complain about the issue.

Hey @passportsevamea, what are your devs doing ? From the past 3 days I am unable to use Passport Seva portal including logging in issues, multiple payment fails, now server issues

Hire me as an intern and I will fix this for free. @CPVIndia @MEAIndia @DrSJaishankar pic.twitter.com/Nx2daBnr18

— Vaibhav Goel (@itsvaibhavgoel) March 28, 2024

Citizens use the portal, passportindia.gov.in, for booking appointments at 523 Passport Seva Kendras, Post Office Passport Seva Kendras and regional passport offices for fresh issuance of passports, reissue of passports and other miscellaneous services.

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First uploaded on: 28-03-2024 at 20:03 IST

Tags:
Passport Seva Kendra

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