Lloyds Bank credit card review
What credit cards does Lloyds offer?
Lloyds Bank, one of the largest banks in the UK, offers a broad range of deals to suit different needs, including 0% balance transfer and 0% purchase credit cards, as well as cards that offer a consistently low rate for everyday spending.
The Lloyds Bank Credit Card Mastercard is a Which? Best Buy for low-rate credit cards. It has one of the lowest representative APRs on the market right now at 10.9% (variable).
A low-rate card offers a cheap rate of borrowing for as long as you have the card, so it's suitable for those who struggle to keep up with time-limited offers.
- Find out more: best credit card deals.
How does Lloyds compare to other providers?
Lloyds Bank credit card customers gave it a score of 68% in our latest credit card provider satisfaction survey, placing it in joint-16th out of 31 providers, along with the Royal Bank of Scotland.
- Find out more: visit our best credit card providers guide to read the full survey results and compare Lloyds' customer score with other companies.
Is Lloyds a good credit card provider?
Our survey also reveals how Lloyds customers rated the provider across the following five categories:
| Customer satisfaction category | Lloyds Bank star rating |
|---|---|
| Customer service | |
| Application process | |
| Clarity of statement | |
| Transparency of charges and penalties | |
| Ability to manage account online or via a mobile app |
Table notes: star ratings are out of five and show the level of satisfaction for each category. We carry out this survey annually and update our review pages accordingly. Jump to the section on how we review Lloyds Bank to find out more about our research.
Your Lloyds Bank credit card questions answered
Grace, our credit card expert, answers the top questions people have about Lloyds Bank credit cards.
Does Lloyds offer an eligibility check?
Yes, Lloyds offers an eligibility checker called One Check to help you find out how likely you are to qualify for its range of cards before you apply. It takes five minutes and you'll be able to see the deals you qualify for without harming your credit rating.
Where are Lloyds credit cards accepted?
Lloyds issues its credit cards on the Mastercard network, so you'll be able to use the card in millions of places in the UK and abroad.
How long will it take for my credit card to arrive?
Once your application has been successful, your credit card and Pin will arrive separately for security reasons. Your Pin will usually arrive in three to five working days. Your new credit card will usually arrive in five to seven working days.
How we review Lloyds Bank
Here's more information about our research and the terms we use in this review.
Which? Best Buys
To become a Which? Best Buy, a credit card has to meet a range of category-specific benchmarks set by our analysts. For example, we look at the size of the balance transfer fee as well as the 0% period on balance transfer credit cards.
Customer score
Our customer scores for credit card companies are based on an online survey of 3,775 members of the public conducted in October 2023.
The score is calculated using a combination of overall satisfaction with the brand and the likelihood of recommending the provider to a friend.
Star ratings
We also ask credit card customers to rate brands on five categories including customer service, application process, clarity of statement, transparency of charges and ability to manage the account online or via a mobile app, so you can get an idea of the quality of service you might receive before you sign up.
Star ratings for each category are calculated independently of each other and the provider customer score.
Providers must receive a minimum sample size of 40 respondents to be included in our customer satisfaction tables.
- Find out more: Which? symbols, logos and ratings explained.
Why should you trust Which? research?
We’re not influenced by third parties. We work entirely on behalf of you, the consumer and nobody else. See our statement of editorial independence for more.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of a provider before committing to any financial products.