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Storms bring down Florida Department of Revenue online tax bill payment portal

Tax time is upon us, eliciting exasperation and anxiety among taxpayers, especially when technical glitches get in the way.
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Tax time is upon us, eliciting exasperation and anxiety among taxpayers, especially when technical glitches get in the way.
Orlando Sentinel reporter Jeff Schweers during a Democratic Candidates for Governor Forum, Wednesday, Aug. 3, 2022, in St. Petersburg, Fla. (Phelan M. Ebenhack/Orlando Sentinel)
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TALLAHASSEE  — A Florida Department of Revenue website that allows small businesses to pay their sales and re-employment taxes online was down for two days because of stormy weather early this week.

Monday is the deadline for federal taxes, but state taxpayers have until next Friday the 19th to file. It’s an anxiety-inducing time of year, especially when technical problems get in the way.

Business owners trying to access the site Tuesday and Wednesday were greeted with a big yellow box and a red exclamation mark with a warning that some of its electronic applications were down due to technical difficulties. The department didn’t provide details.

The two-day outage was weather-related, a spokeswoman for the department said Friday. Severe storms across North and Central Florida caused power and internet outages, communications director Bethany Wester said Friday.

“The site is functioning as of this morning, and taxpayers should be able to file returns and remit payments,” Wester said.

Since no one was able to access the site during the outage, she said, she could not say how many businesses were affected.

“The outage did not affect any filing deadlines, so the Department does not intend to extend any deadlines,” she added.

Customers still encountering problems with the site may contact Taxpayer Assistance at (850) 488-6800, she said.