InMotion Hosting review: Pros and cons in 2024
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Published 8:00 a.m. UTC April 15, 2024
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Pros
- Diverse selection of available hosting types.
- User-friendly control panel (cPanel) makes website management fast and easy.
- Broad range of pricing options and contract terms.
Cons
- Month-to-month only available for Pro plan.
- Potential for confusion when it comes to the array of plan options.
- No free trial available.
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InMotion Hosting provides web hosting and cloud-based solutions to 170,000+ customers around the globe. The company offers an impressive selection of hosting possibilities, including Drupal, Joomla, PrestaShop, Magento and WordPress.
InMotion Hosting prides itself on its secure data centers, designed to help maintain web connectivity even in the face of natural disasters. The company’s data centers are located in Los Angeles, Washington D.C. and Amsterdam. For consumers looking for a comprehensive hosting provider with reliable security, it is a solid choice.
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InMotion Hosting overview
As an InMotion hosting customer, you can expect features like a free website builder, one-click WordPress installation and a cPanel that lets you configure your site through a graphical interface. InMotion Hosting also includes a free SSL certificate with its plans. All in all, the provider checks the essential boxes in our survey of web hosting providers.
The Launch, Power and Pro plans additionally enjoy unlimited bandwidth (not available for the Core plan) and a free domain name (likewise not available for the Core plan). One general feature InMotion lacks is telephone-based customer service. That said, there is 24/7 live chat available, as well as email support and a self-help knowledge base.
InMotion Hosting pros and cons
Pros
Some of InMotion Hosting’s perks include:
- A wide selection of hosting options: Including WordPress hosting as well as Drupal, Joomla, PrestaShop and Magento.
- cPanel access: Used to configure websites through a graphical interface, cPanel simplifies website management and makes it more efficient.
- Wide range of pricing options and contract terms: These options span anything from as short as one month up to three years.
Cons
It’s not all good news. These are some of the drawbacks our team identified when researching InMotion Hosting’s offerings:
- Limited short-term plan options: For a monthly plan, users only have the Pro package available. You have to subscribe for at least a year to access the other plans (Power, Launch and Core).
- Hard-to-navigate options: The volume and diversity of subscription options can be overwhelming and confusing.
- No free trial: Like most of the providers we surveyed, InMotion Hosting does not offer a free trial.
InMotion Hosting pricing and value
| Plan name | Monthly plan cost (monthly rate) | One-year plan cost | Two-year plan cost (monthly rate) | Three-year plan cost |
|---|---|---|---|---|
Core
| N/A
| $9.99
| $9.49
| $8.99
|
Launch
| N/A
| $13.99
| $12.99
| $11.99
|
Power
| N/A
| $17.99
| $16.99
| $15.99
|
Pro
| $19.99
| $24.99
| $23.99
| $22.99
|
InMotion Hosting’s pricing structure is fair compared to other providers we surveyed, although it doesn’t offer a month-to-month option unless you opt for the Pro plan. InMotion Hosting charges $19.99 for a basic monthly plan on its Pro tier, which is higher than average but comes with increased functionality compared to competitors’ similarly priced yet lower-tier offerings. Meanwhile, among the providers we surveyed, the average cost of a monthly plan was $14.61.
For a one-year plan, InMotion Hosting’s costs range from $9.99 to $24.99. Among the providers we surveyed, the average monthly cost of a one-year plan was $14.97. For a two-year plan, InMotion Hosting’s costs range from $9.49 to $23.99. Among the providers we surveyed, the average monthly cost of a two-year plan was $12.17.
For a three-year plan, InMotion Hosting’s costs range from $8.99 to $22.99, depending on the package. Again, this was comparable to the other providers we surveyed. Across the board, the average monthly cost of a three-year plan was $13.23.
Given the features that InMotion includes in addition to competitive analysis, these prices seem fair. All plans include a free website builder, free SSL certificate, one-click WordPress installation and cPanel. The Launch, Power and Pro plans also get unlimited bandwidth and a free domain name.
Last but not least, InMotion Hosting claims that the majority of its plans come with a 90-day money-back guarantee, allowing you to test the offering before committing. This guarantee isn’t always possible since — with the monthly plan, for example — a 90-day guarantee isn’t feasible.
Type of hosting
InMotion Hosting offers multiple hosting options, including shared, Virtual Private Server (VPS) and dedicated hosting. Shared hosting is a strong option for small businesses. With this model, you’re sharing resources but saving money.
VPS hosting is preferable for higher-traffic sites and bigger businesses, while dedicated hosting is designed for custom deployments and the largest sites. InMotion Hosting also has diverse WordPress hosting options, including cPanel WordPress hosting and Platform i Cloud hosting for next-generation managed WordPress services.
Performance and uptime
When you have a website to manage, the last thing you want is to deal with unexpected outages and downtime. Website hosting providers generally offer some kind of uptime and performance guarantee to give customers peace of mind. InMotion Hosting is no exception.
The company has multiple data centers strategically positioned at various geographic locations, ensuring fast connections and a 99.99% uptime guarantee. The provider’s servers are located in Amsterdam, Washington D.C. and Los Angeles. As a customer, you can connect to the nearest server to reduce latency and ensure faster load times.
Bandwidth and storage
InMotion Hosting offers unlimited storage for its Launch, Power and Pro plans, ensuring sufficient storage for your website’s files and databases. The Core plan (the most affordable option) doesn’t have unlimited storage, instead capping it at 100 GB.
In terms of bandwidth, all of InMotion Hosting’s plans have unlimited bandwidth, so you can be confident that your website will be able to handle higher traffic volumes. For added peace of mind, consider investing in the business hosting add-on for automatic backups, available for all shared hosting plans.
Security features
All of InMotion Hosting’s plans include a free SSL certificate, which authenticates the website’s identity, allowing for encrypted connections to further enhance security. Essentially, this allows for data to transfer securely between the server and end user.
Shared hosting features also include malware and hack protection, as well as distributed denial-of-service (DDoS) attack prevention. A DDoS attack is an attempt to interrupt a server’s operations by essentially flooding it with traffic.
Customer support
InMotion Hosting offers 24/7 customer support so you’re never left in the lurch when a problem arises. Support is available over live chat with human operators and through email. One strike against InMotion Hosting is that there is no telephone support option, unlike some of the other providers we surveyed.
That said, the hosting provider does have a comprehensive self-help knowledge base, so you can likely solve some issues on your own.
InMotion Hosting vs. top competitors
| Unlimited bandwidth | Unlimited storage | Free domain name included | Website builder included | Customer service options | |
|---|---|---|---|---|---|
Mochahost
| Yes
| Only for Ultimate plan
| For all plans except Soho
| No
| Chat, phone and email
|
A2 Hosting
| Yes
| For all plans except Startup
| No
| At additional cost only
| Chat, phone and email
|
Namecheap
| Yes
| For Stellar Plus plan only
| Yes
| Yes
| Chat
|
We looked at multiple website hosting services to pick the best ones, ranking them using the same criteria, from hosting options to customer support. A curved overall score was calculated for each provider on our list. Here, we give you a quick look at how InMotion Hosting performs compared to the competitors that had the closest scores.
InMotion Hosting vs. Mochahost
Mochahost offers unlimited bandwidth for all its plans, giving it a slight edge over InMotion, which offers unlimited bandwidth for all plans except Core. However, unlimited storage is available only for the most expensive Mochahost plan, Ultimate. A free domain is also included for all plans except the most affordable, Soho.
Mochahost also has a slight edge when it comes to customer service, offering phone support (which InMotion doesn’t have) as well as chat and email. If you’re not tech-savvy and prefer a telephone point of contact, Mochahost may be preferable.
InMotion Hosting vs. A2 Hosting
When it comes to general features, A2 Hosting is more limited than InMotion Hosting. Although A2 Hosting offers unlimited bandwidth, for example, unlimited storage is not available for all of its plans.
A2 Hosting also doesn’t have the option of including a domain name with a shared hosting plan, and you can access a website builder only if you pay extra (whereas InMotion includes a website builder in all of its plans). Between the two, we’d recommend InMotion for its more comprehensive and accessible offering.
InMotion Hosting vs. Namecheap
As the name suggests, Namecheap is an affordable hosting provider and it does cost less than InMotion. For example, a monthly plan with Namecheap ranges from $4.48 to $9.48, compared to $19.99 for InMotion.
That said, Namecheap has limitations. Unlimited storage is only available for the Stellar Plus plan, for example. Still, the provider checks essential boxes, like a free SSL certificate and a 100% uptime guarantee. If you’re looking for the cheapest option, this one is worth a look.
Methodology
Our team researches the key competitors within an industry to find the best products and services for your business. We identify what matters most, including pricing, features and customer support options, to ensure that our recommendations offer products that will meet the needs of various businesses.
We evaluate website hosting services based on the inclusion of unlimited storage and bandwidth, a free domain name and SSL certificate, a free business email and automatic backups. Our data-driven approach encapsulates each company’s entire offerings and promotes a non-biased evaluation of the products and services.
Read our full guide to learn more about how we determine the best website hosting services of 2024.
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Frequently asked questions (FAQs)
The best web hosting service depends on your unique needs. Characteristics to consider include:
- The type of hosting available — shared, VPS, dedicated.
- Bandwidth available.
- Storage capacity.
- Website builder functionality.
You also want to consider security features, like SSL certificates and server distribution/geographic diversity.
InMotion Hosting fulfills many essential criteria you would look for in a good hosting service, including a free website builder, free SSL certificate and a cPanel. The provider also features conveniences like one-click WordPress installation.
Higher-tier plans also get extras like unlimited bandwidth and a free domain name. One drawback is that InMotion Hosting doesn’t have telephone-based customer service, instead offering 24/7 live chat and email support.
Yes, InMotion Hosting has an easy-to-use website builder. Its drag-and-drop solution allows you to create a website without any design experience or coding knowledge. You can also select customizable templates to save time, adding text, images and other elements to personalize your brand. The website builder also features mobile-responsive designs.
Yes, InMotion Hosting is compatible with WordPress. The provider offers two primary plans for WordPress, the cPanel WordPress package and the Platform i Cloud package, which is designed for next-generation managed WordPress.
Yes, InMotion Hosting features a variety of security features to help keep users’ websites secure. Every plan comes with a free SSL certificate, which authenticates the site’s identity and allows for encrypted connections. The shared hosting plans also have malware and hack protection as well as safeguards against DDoS attacks.
Blueprint is an independent publisher and comparison service, not an investment advisor. The information provided is for educational purposes only and we encourage you to seek personalized advice from qualified professionals regarding specific financial decisions. Past performance is not indicative of future results.
Blueprint has an advertiser disclosure policy. The opinions, analyses, reviews or recommendations expressed in this article are those of the Blueprint editorial staff alone. Blueprint adheres to strict editorial integrity standards. The information is accurate as of the publish date, but always check the provider’s website for the most current information.
