DISH Network

DISH Network Reviews

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About DISH Network

DISH Network Reviews

ConsumerAffairs has collected 7,063 reviews and 5,624 ratings.

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Page 1 Reviews 0 - 10
Price

Reviewed April 20, 2024

This company stinks. Been with them for 19 yrs and the price got so expensive that called to turn it off. They're going to charge me 200$ to turn service off. For what it’s beyond me. Rotten worthless company

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Reviewed April 20, 2024

Lied to several times by many different representatives. Tried to cancel the same day they installed and they threaten you with hundreds of dollars in penalties. Cannot watch my local sports, what a waste of money.

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    Reviewed April 19, 2024

    My biggest complaint is You can't move the TV once it's set up so if you're like me and move the furniture around or move to clean you can't or the TV loses signal and it could be 2 weeks before the repair guy gets over to fix it and you get charged!!! I have done this twice. Never unplugged anything just slid the TV stand over.

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    Customer ServiceSales & Marketing

    Reviewed April 18, 2024

    If you like watching sports DON'T get Dish. They blackout sports channels then have a guy come on the TV and explain they want more money so they blackout the event until they get it. He also tells you to spam the other side to help them out. I live in the deep country and this was the only thing available. I rather stream from a phone to the TV than give them 1 more $. And I do pay for the sports package, $140 a month and your box has to be restarted daily or the TV will just freeze. I've had them come out several times and replace the devices and still it sucks.

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    Customer ServicePriceStaff

    Reviewed April 17, 2024

    That overcharge for services and then charged a fee for disconnection. They take advantage of people and do not care about customer service. They change equipment and don't explain changes in rates for the plan.

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    Profile pic of the author.

    Reviewed April 17, 2024

    I was a Dish customer for 5 yrs and 5mo and needed to return my Hopper when I canceled my account. I canceled on 29th of March 2024. I was informed that they couldn't get me a return box because it was in system as an RV account. On the 10th of April I received a bill for over $20. I contacted Dish and was informed it was because I had not returned my Hopper. They sent Mr a box to return it but that never arrived. So I contacted Dish again and they sent me an email with a shipping label for UPS. Went to UPS store and had to pay for a box to ship it back.

    I contacted Dish again and was informed that my bill included a restocking fee and a box fee. They Also said not Dish fault I can't wait around for the box they sent me to arrive. So I paid for two boxes to ship one package, no refund on any charges. I was never informed of a restocking fee if I canceled my dish. Never use Dish if you want an honest company. So miss leading, if that had sent box in March when I canceled I would have used it. They said if I ever come back I get 2 mo of Showtime for free. What a joke.

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    Customer ServicePrice

    Reviewed April 16, 2024

    Would give them a 0 star if I could!! Don't!!! I repeat don't ever sign up for this service. We asked the gentleman that we spoke with if this would give us access to Atlanta Braves baseball, college football, local channels? He said yes to everything except he did state that there was no local channel 2. The third day no baseball. Said that they couldn't control what the channel blacked out. I truly hate DISH Network! Once I talked to them about it they were extremely rude and said they would charge me $480 to cancel the service. Only had the service for 3 days. Tried to cancel my credit card on file and they blocked my access to it. Now I will have to take it up with my bank. Whatever you do don't sign up or listen to anything about getting service with dish network. Worst service I have ever had from a company. Don't walk away from dish. Run and I mean run!!!!

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    Customer Service

    Reviewed April 14, 2024

    I have been a Dish customer for 16 years. I was charged $69.99 for a PPV that I didn't order. And have never ordered any movies etc. being a customer. They said they will not waive it it because I did. Call me a liar huh. They then tried to sell me on other packages. They didn't care. Looks like I will be finding another provider.

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    Customer Service

    Reviewed April 14, 2024

    While we did have Dish for the past 7 years (no internet where we live), and the picture quality was fine. One major problem is that there are literally hundreds of wasted, unused channels. Now that we have cable and have just canceled dish it took nearly an hour on the phone, having to listen to some that I could barely understand try to sell me all sorts of options and pricing (that was never available prior) even after being told 3 times that I don't want to hear about any offers. You also have to go on your roof and take apart part of the dish receiver and send it back with the main receiver and the secondary receiver (joey). I highly recommend other options.

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    Customer ServiceContract & Terms

    Reviewed April 13, 2024

    My parents and my uncle switched to Dish Network - mostly due to poor service from their current provider located in The Villages, FL. Dish network has all these "promises, quality, honesty and integrity claims on their site. They stated that all local channels would be included. (NOT). ABC is not included in their area due to a dispute. This has been for about 1.5 years so far. Was not disclosed. My parents are 88 and 90 - and yes, while they could use a HD antenna - try to explain to a 90 year old how to change inputs back and forth on their TV. Fun. They are already stuck in a 24 month contract. Called Dish - they are stuck (or pay $500 to get out of the contract). Dish certainly "dishes" it out to get your business and still spews their "honesty" policy on the phone. Double check everything before you sign up with anyone - especially Dish.

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    DISH author review by ConsumerAffairs Research Team

    Founded in 1980, DISH Network now provides paid TV to almost 14 million subscribers. The company, headquartered in Meridian, Colorado, is the second-largest satellite TV provider in the United States.

    • Flexible payment: DISH network accepts Bitcoin as a payment method for those who prefer the cyber currency.

    • Fantasy and reality: Subscribers can watch a game and look at their fantasy football stats to chart their team's progress, using DISH Network Hopper.

    • Watch from anywhere: DISH Network allows access to recorded shows from anywhere, as long as there is an Internet connection.

    • No up-charge on HD: DISH Network offers free HD channels, and it does not charge extra for the high-quality imaging.

    • Promotional offers available: DISH Network sign-up promotions allow customers to get extra channels with a 24-month contract commitment.

    The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. We aim to provide readers with the most up-to-date information available about today's consumer products and services.

    DISH Network Company Information

    Company Name:
    DISH
    Year Founded:
    1980
    Address:
    9601 S Meridian Blvd.
    City:
    Englewood
    State/Province:
    CO
    Postal Code:
    80112
    Country:
    United States
    Website:
    www.dish.com